Address: | 100 Mall Dr, Steubenville, OH 43952, USA |
Phone: | +1 740-266-6699 |
Rating: | 2.6 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10:30PM 11AM–10:30PM 11AM–9PM |
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Lynne Lascano
First let me say that I liked going to the Imperial Buffet. It got shut down, or they shut it down voluntarily, I dont know which is the case. But, this is NOT a traditional Hometown Buffet (the franchise). All they did was add corn on the cob and clam chowder to the menu and are calling it Hometown. This is just the Imperial Buffet with a new name, same waitresss, same food. They also added a sushi bar. There was a couple, who thought this was an actual "Hometown Buffet", who, after being seated, complained that all they had was Chinese food, and were leaving and didnt want charged. They were correct. This is just a Chinese Buffett with an American "Hometown" name.
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Brittany Johnson
Im always very nice when I come here. Been coming here for years. I went in today with 2 friends, and my one friend didnt eat. She just got a drink. She didnt even open the dinnerware she was given. The server charged us for her dinner, but she didnt eat. So I went to explain, and the waitress lied and accused us of trying to scam the restaurant, saying she saw my friend eat 2 plates of food. She honestly didnt eat anything. So they charged us and were very rude about it. I am sad to say that that isnt customer service. And I wont be going back.
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Sheronda Barbetta
Careful using your debit as credit cards here. The gentlemen at register argued that they did nothing. Service was poor so I only gave a 2 dollar tip, they changed my slip and gave themselves a 7 dollar tip and when I went to argue it and get it back they denied it even tho my bank clearly showed that they took it. 7 dollars is 7 dollars regarldess. Its on principal that they should have never taken that out of my account !!! Food was horrible today bathrooms were disgusting and then to top it off with that I will never return!!
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Tim Sokol
I just had my first lunch here and absolutely loved it! The variety of food was amazing! Chinese chicken varieties, various seafood, pizza, corn, chicken nuggets, a wall of deserts and even sushi. I attempted to try a little of everything and loved every bite, especially the sushi. There is also a Hibachi chef which will prepare a meal right in front of you (next to the tip jar). The price was a little high for just a work lunch, but the food was well worth it. There really is something for everyone.
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Lynn Bateman
I thought the food sucked it WAS dry, cold, and looked like it was sitting there all day. The service was horrible. We told management and they still didnt take anything off our bill. Instead of talking English to us she turned around and spoke forgien language which Im sure she was talking about us which I FIND VERY RUDE.... I will never Ever eat here again... I highly do not recommend eating here.
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Brenna Sterling
Bad experence bad service just bad. Stood there and watched to see when we would be done and kept asking if we were done. Tried taking a plate that clearly had food on it. Then they are wasting all this food that they could box up or offer it to the homeless that need food and not waste so much. And put no new food out when there was still an hour and a half to close.
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Theresa McCloud
We used to pay with a debit card, until they started taking tips out without asking. We decided to pay cash, well next we went the guy at desk starts begging for us to leave a tip. We stopped going for awhile. Went back and same thing happens. If i think the service is good enough, Ill leave a tip. U dont have to keep bugging me. Pissed off!!!!!
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YouTubeAlert
Food quality poor.... didnt have key foods you would expect and even what they did have was low on food and empty pans on buffet. Poor taste and last few times Ive ate there, it makes me sick.
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David McCloud
Food was OK, I dont like someone forcing or begging for tips. I feel that if the food and/or service is good Ill leave a tip, Im not going to reward you for poor food and service.
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Kolton Stewart
They have good food if you can manage to get in after a fresh batch is put out. Selection changes slightly daily. Service is good. Well-priced.
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Zach P
Its a pretty bad buffet. The food isnt that good at all most days. The sushi is pretty decent for a buffet though, so Ill give 2 stars.
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Raylynn Baker
I always come to get my to go orders the staff is very nice knows who I am and what I get makes sure it is stocked
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Kyle Stevens
Undercooked and Overcooked. It was disgusting. The one is Weirton is much better, more pleasant staff as well.
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smeigle gollum
You will lose your mind with the many food options if you want Chinese but your kids dont this place rocks.
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Donny Everhart
Hibachi cooks are rude and lazy . Food at the bar not fresh at all. Terrible and wont be back
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Nick Thayer
I love the food here but the workers watch you while your eating which is annoying.
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Dave Brown
Excellent food great prices. Best in the Ohio Valley. We will keep returning
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Rob P
My favorite Chinese buffet. Lots of items to pick from. Enjoy the grill too.
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chris little
Good Sushi ... American food was cold ..order from menu so its hot!!
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Bonnie Elliott
The people who work here are very nice and the food is very good
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Tina Sampson
Everything is great I never had a bad experience there
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Kelly Clancey
Ignore what they say it is 95% Chinese food
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Abigail Burns
Great food nice staff
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Debbie Pierce
Great Chinese
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Snow Fire
Great food!