Chipotle Mexican Grill
| Address: | 5 Greenwood Ln, Springboro, OH 45066, USA |
| Phone: | +1 937-746-1793 |
| Site: | chipotle.com |
| Rating: | 4 |
| Working: | 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM |
Location
Photos 66
Reviews 10
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Stephanie Fischer
This Chipotle is so gross. I dont even understand how people are still eating here and supporting it. Austing Landing Chipotle has this store beat by 100% including everything from food to customer service. I moved to Springboro of Aug. of last year and ate at this one a couple times to get so completely GROSSED out by the condition of the food that I was thinking to myself "Chipotle is nasty, it seems like its going down hill" So I stopped eating there last year, I havent ate at a Chipotle since and literally just as soon as Austing Landing opened I decided to give it a try and was SO IMPRESSED! Me and my friends ate there for lunch and everything was perfect, we even got our food to go and it was STILL hot by the time I got back to Springboro. Austin Landings meat is REALLY HOT, its cooked to the right temp, also you dont get alot of "Fatty" pieces of meat like you do at the Springboro Chipotle, also Springboro Chipotle overcooks their rice its always so mushy like mashed potatoes, and it literally taste like mush not rice. Springboro Chipotles ingredients taste like its stale and like its been setting around forever and when you call to complain they cover their butts by saying they check it and it was cooked properly and such, and I just think then why dont it freaking taste like it! Yesterday my mom accidently stopped in at this one and when she brought it home it looked so disgusting I couldnt even eat it, it look like it had sat all day when I knew she had just picked it up, also the chips she got were so STALE they werent crip and crunchy they were chewy and hard like they might break your teeth off. I am not one to complain I will praise a restuarant when they are AWESOME but this one is far from good. From now on PLEASE do yourself a favor and take your business to Austin Landing. The Springboro one is so run down, they have had their parking lot tore up for over a year and havent fixed it, thats pretty bad as well.
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Roger Whaley II
Pushy, overbearing, extremely impatient employees, especially the guy working the tortilla station. This is the first face that I dealt with. Admittedly it was busy but I was prodded along like a head of cattle. Tortilla man shouting at me, salsa lady slopping things into my trough, and greedy speedy fingers wringing ready to squeeze the last cent from my order with an offer of chips. All this before I started on bowl number 2. It made the whole experience feel like I was an unwelcome bother. The food was prepared well even though it was thrown into the bowl with wreckless abandon for presentation. I was never asked if I wanted to eat in or takeout. They bagged it up so I looked like the jackass who rails against sales tax and eats my bagged food indignantly at a table. This was a frantic, over-aggressive melee of a restaurant experience. I would have gladly waited an extra 2 to 3 minites to be treated like an adult human being. Ive been to Chipotle several times in the past but i will be passing this one up next time.
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Vodavi Goldman
I love Chipotle restaurants but this one has poor management. It seems like every time I go to this location they are way behind on orders, they have no ingredients, or after ordering online my food is never ready. Today it was: no black beans, no guac, no lettuce, no chicken, and not a single worker seemed to care. This location is the the SLOWEST ever! Thought Id give it another shot yesterday, man was I wrong! Again, I waited for about 10 minutes for an ONLINE ORDER! They didnt even open the doors till 11:07, just ask the other 11 naive sheep waiting outside the front door. I really want to like it, I gave it a second chance, but this location is a failure. If anyone reading this has an hour lunch break, I recommend that you eat somewhere else. I will not be back. How this place gets positive reviews is really weird.
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Casey Cosker
This is one of the greatest Chipotles in the area. The staff is always reliable and friendly, and Ive never had a poorly rolled burrito with too little of any ingredient there. Once you start going there enough they even recognize you and welcome you back to their world of delicious burrto-y goodness. Chipotle is the best thing America has accomplished, and this restaurant does not do a bad job of representing the new American Dream (of exclusively eating Chipotle burritos). My only complaint about this particular branch is that the quality of their steak isnt as good as other restaurants, but the rest of the experience makes up for this detail that keeps this Chipotle away from a 5 star review from this reviewer!
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Stealth Boardz
We live in Springboro and visit this location frequently.My wife and i sometimes go out of our way just to see the people that work here. it is very clean and has a happy crew.They greet us with a smile and go out of there wayto service us. One of the best things is that the employees have been there a long time and they know us KEEP UP THE GOOD WORK THANKYOU
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Chris Arbaugh
I usually get the bowls and not the burritos. Compared to other locations my bowl looked pretty skimpy. Very little steak portion and very small amount of cheese. Also, the meat was dry and not warm. Im guessing it had been sitting out for a bit. Staff was friendly and this Chipotle was very clean.
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Brandon Roseberry
If I could rate no stars I would. If youre going to charge me $6.50 for a burrito no bigger than a Taco Bell $1.00 burrito, then what am I doing here? Looks like Ill stick with Qdoba, at least they understand what real portions are. Youre failing and youve lost a loyal customer.
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A Private User
I love Chipotle but this is the worst one I have ever been to. Stupid enough to go 3 or 4 times since I work around the corner. Terrible portion size. Terrible service. Always crowded too?? Silly people. Go to a real Chipotle like Wilmington Pike, The Greene, or Mason, Ohio
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Nikk Wortham
SLOWEST Chipotle EVER... I been here multiple time and it is always always alway, a long wait. no line movement what so ever.. compared to other locations, I can only guess this one is still around because there isnt another one in the area.
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Kyle Dees
We had a great experience here every time we stopped. Staff is nice and the place is clean. Occasionally you wouldnt get a lot of toppings especially for call ahead and it gets very busy. Overall though, it is a good place.
