Address: | 6030 Enterprise Pkwy, Solon, OH 44139, USA |
Phone: | +1 440-519-3803 |
Site: | kfc.com |
Rating: | 2.8 |
Working: | 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–9PM |
CA
Caitlin Fabrizio
First, we drove up to the aroma of marijuana wafting through our car window. Two young ladies sitting in a jeep were smoking. They happened to be employees which we found out upon leaving. The actual restaurant was filthy and the employees seemed to be aloof to the fact. There was no toilet paper in the ladies restroom. Instead, there were coarse brown bulk paper towels for you to wipe with. The dining area was appalling and thats putting it nicely. No table was clean. All drink supplies and napkins were in the packaging still. Unprofessional. Not recommended.
BE
Beth Graver
This place is so slow...the cashier does not greet you, it seems like everything I ordered she had to ask if they had it or if there would be a wait. This place seems like it is busy all the time, do they not cook the chicken and biscuits at a steady pace to keep up? Then after you get your order in the cashier doesnt thank you she just stands there and stares at the next customer. I do not recommend going here if you dont have time to wait (up to 20 min)
JU
JuliAnn Standridge
I no joke waited over an hour for potato wedges here.... if you wanna wait hours and be talked about rudly by a manager who litterally turned his back to me and said idk what she said i wasnt listening.... i was so angry lol this place has no management and is the most awful service ive EVER seen like i said i waited an hour for potato wedges and all my food was super cold i hope they just close it
JA
Jason Marcellus
Long line at drive thru. You bet the folks inside were working hard! We appreciated them being so nice considering it was so busy and long line. Rude customers in line obviously never worked a hard job like this so they need to get a life if they complain about slow service. Get a life. Antoinette was especially nice at the drive thru.
AY
ayriann benifield
Workers are usually nice, however the wait time in the drive-thru is ridiculous. Every time Ive come here Ive waited for at least 15 minutes , even when there are only 1 or 2 people in front of me. I love KFC but this is ridiculous. The long wait makes me not even want to come here.
SA
samantha alexakis
Service is something to be desired here. I guess beef quesorito now come with refried beans. The manager watched it get made and it was wrong. The place was slightly cleaner this time. Eat here in a lunch but not permanently
JE
Jeffrey Ludrosky
This place is so bad it took 26 minutes and that is with 3 cars in front of me leaving otherwise I would expect a 40 minute wait. This was at 8pm at night not during a rush or lunch hour.
CA
Carol Davis
We went twice in 2 days, and neither time did they have what we wanted to order. When we finally settled for something else, what we received was incorrect. This was a lesson learned.
EL
Ellen Fullum
Serve dried out chicken . I requested for fresh made chicken & cashier promise of a 15 min wait & I waited went back to the counter they never made it . Im not going back there .
KA
kanyecollier
They need to separate the KFC and Taco Bell from this building asap. Understaffed/super slow and they undercook your food. The employees are very nice though.
JA
Jason Hibinger
Pretty average for a fast food place, however can be very slow at times. Ive waited 18 minutes before on 2 chicken tenders. Staff is typically pleasant.
EL
elle hudson
Service is slow!! 16 min in the drive thru and there were still 2 cars in front of me. I was on my lunch break so I didnt even eat because of them.
JO
Joe Sterne
A combo Taco Bell/KFC location. Seems to have full menus from both. Quick Drive thru. Easy to get to, close to a movie theater and hotels.
SH
Shayla Crenshaw
Staff is rude waited in the line for over 10 minutes no stop and took my order drink area was filled with nats and flies just terrible
TH
Thomas Brandt
I wish zero stars was an option, slowest service of all time. Could have went to a sit down restaurant in half the time.
JI
Jim Duralia
This is the same place taco trash is located. Lousy service and NASTY help. Stay away unless you enjoy being F-Bombed.
FI
FidgetSpinner 46290
Terrible service, the people in the back just took a 4 minute conversation before they even took our order
ST
Stacie Simon
Dont go when they are about to close. Gave me small scrawny pieces of chicken. Wasnt worth what I paid.
JA
Janet Arrington
Food is always good and hot....but there is always a wait.....which is why I did not give 5 stars
AS
ASHLEI SMITH
Rude! Went to drive thru. They got my order wrong and over charged me. I will never return!
VA
Vanessa Edwards-Ogunwumi
Always very friendly in the morning.... Extremely busy during lunch rush.
BE
Beverly Cobb
It was good chicken was fresh didnt give spork or condiments and napkins
MA
Matt Reid
Extremely long wait. Order was wrong and had to be made three times.
AN
Anthony Nutt
Food is always good and fresh but the speed of service was lacking
MI
Mike Jackson
They rarely have chicken, last time they didnt have the sides.
TH
Theresa Ely
Good food but a couple of the workers were very rude and loud!
AN
Angela Butts
The service was fast and good. I would revisit again.
DE
Demetrius Calloway
The slowest fast food restaurant in ever been 2 smh!
PE
Pete Babic
Food was good but service was slow and disorganized.
KA
Kathleen Berry
Half hour + in drive-through. Are you kidding me?
JO
Jody Jernigan
Our server was a sweetheart and food was fine.
MI
Michael Iannacone
Not bad for a KFC Taco Bell establishment.
TR
Trevor Elam
I waited 15 minutes for the wrong order
DE
Derek Scott
Extremely busy at lunch. Definite wait
BE
Ben Anderson
Drive thru takes over a half hour.
HI
Hickok50
Slowest service anywhere. Unreal.
JA
Jason Zamiska
Food was good but it took forever
ER
eric jprdan
My food barely had meat on it
JE
Jesse Spillman
Clean place, good service
DO
Donald Wertz
It has a Taco Bell in it
JO
Josh Committe
Prepare for long waits
MO
Mohammed al-ghzawi
Great place to eat
RO
Roselyn Rainey
Too slow!!!
TI
Timothy Clark
Good food
H?
Håkan Lindell
Not clean
CH
Christopher Salsgiver
Good
RO
Robert Belding