Address: | 814 Crossings Rd, Sandusky, OH 44870, USA |
Phone: | +1 419-624-9464 |
Site: | buffalowildwings.com |
Rating: | 3.5 |
Working: | 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–1AM 11AM–1AM 11AM–12AM |
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Stefanie Hermiz
** Dont waste your time!! Only being generous and giving them 1 star bc giving 0 is not an option. Visited this location while passing through on our way back home last night. We stood at the door for a solid 5 mins before anyone greeted us then she had no clue where to put us so we decided to sit at the bar. The bartender came over and took our drink orders, forgot the lemon that I had asked for but it happens, let it slide. Then we placed our order, she glared at us the entire time we were ordering as if she was annoyed we even came in. It was so uncomfortable. So 50 mins go by and still no wings. All we ordered were 16 wings and an order of fries. The bartender didnt come over ONCE in between to reassure us that our food was on our way or ask if we needed anything. 3 gentleman that were eating in the dining area had to WALK UP to the bar to get a refill on their beer bc their waitress never returned once she took their order and they had been waiting for 40 mins as well. Long story short- we never got our food after waiting an hour, so we put the money on the bar for our drink, and left. The bartender watched us leave and never made an attempt to fix things or say one word to us. It was terribly inconvenient bc we hadnt eaten all day and we had an Uber drop us off. So we walked to the Taco Bell next door and ate there. If you are hungry, and would like a server that smiles- THIS IS NOT YOUR PLACE!
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rensha reeder
This BW3s is unfortunately the only 1 in town and boy do they play on that fact. This is the second time Ive been up here for vacation and wanted to check out a sports bar that was showing a fight while in town. The manager Chris allows his servers, hostess or whomever to sit people 2 to a 6 people table and thus books up the restraunt on fight night. On the night my family and I went, several parties seated like this and had already eaten and paid so I thought it would be ok to ask if my family could sit with them especially since we had little kids who were hungry after a long day at the amusement park. I checked with the server and she had to verify with manager Chris. He came over in a snarky way and said he did not want to inconvenience hos guest and although they said yes they probably didnt really mean it. We should just allow them to sit us. This was unacceptable and made me feel like he did not want our money. I left and went to sonic my family stayed. Funny thing is, that hour and a half wait we were promised suddenly came available after my hiccup with Chris? Needless to say I did not spend my money at BW3s that night. I did bring my sonic in and eat it there lol
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Tony Borrelli
HORRENDOUS SERVICE. despite the other negative reviews, we decided to give this location a chance. That was a big mistake. Dont get me wrong I like buffalo wild wings a lot. But this one is a joke. We stood around t he front desk aimlessly for over 7 minutes without any acknowledgement from staff. Employees literally walked past us without any greeting. I have worked in food service, so I get the challenges faced by staff. But it was way past the dinner rush, and not even remotely crowded. A simple "be with yall in a minute," or "sorry folks slight delay before we can get you a table, " would have been sufficient. Instead, we were literally ignored. We shouted hello and walked into the dining area without staff even noticing. Fortunately I was only in the area for vacation. If I was a local I would never give this place my business. There are better late night spots down the road with excellent service.
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Leah Campbell
The dark haired young guy that was at the front was flirting with some girl instead of doing his job and wouldnt answer any of our questions or take our name, then we asked what the wait was and he said "there is no wait, but theres 10 people in front of you, but high tops you can seat yourself. " And we said we didnt want I high top and he rudely ignored us and was touching this girls face and not doing his job he was extremely rude and so we were confused and proceeded to seat ourself and then he came over when our waiter went to take our Order and tried to say not to seat us and he said you cant seat yourself and said but its okay for now, definitely wouldnt recommend
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Gabbi Urban
Over an hour and half wait for food. No refills no check in from manger because running behind. It was no where near capacity to be running the times it was. I know from being both sides and i would have been in trouble for the ticket times and serivce received. Even better manager disapeared when noticed we were getting upset and were going to approach to ask after eye contact was clearly made. Completely unprofessional no excuses. We watched other tables come and go after us. We even watched others get up from lack of serivce as well. If no stars was possible thats what i would leave.
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Matthew Burmeister
This is mostly my fault, but upon learning that boneless wings were cheaper and you get more, I decided to try them for the first time. Horrible mistake, idk if thats just how they are always made, or I got a bad batch, but they were absolutely the worst boneless wings Ive ever had and each had more breading than chicken. I rate 4 stars because Ive normally always had a good experience here but I dont recommend the boneless wings no matter how much of a deal they seem to be.
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A Private User
I recently ate dinner at Buffalo Wild Wings with my wife and two young kids on the way home from Kalahari... I was very impressed! The food was hot, the server was very friendly, and I was able to watch a college basketball game on a HDTV without having to strain my neck! Also, I was amazed by how clean the bathrooms were! Definitely the perfect stop on the way to or from Cedar Point or any of the huge water parks.
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Mark Villalon
Bartender with weird haircut and wears baseball hat waters down your drinks I had to start ordering a regular tonic with shot on the side......$3.50 draft special for tall glass when you can get the same in a can for $1.75......really??? Hope the managers reads this, shame I have to punish the sweet waitress on her tip when her Bartender screwed her.....
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Tony Guajardo
Asked for more seasoning and got this apparently the cook thought it was funny to empty the whole seasoning on my wings, the Mgr was no help at all, stated I can take them off for you. How does that help the aggravation especially driving from out of town to frequent their establishment... Worst customer service... Stay away
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Thomas Hayes
$7 for 5 wings... completely out of line. They list wing orders by size (small, med, lg) on menu without stating quantity because they know they are out of line. Every wing option is over $1 a piece. Dont change your mind and order a burger because that is $11. Better yet, dont waste your time and money here.
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Abdulhafith Zakri
If there is negative (-) star I would pick it. First, a waiter came to us and said you need to wait for 40 mins and then she left without putting my name. Another guy came a miute later and take us to the table. The food was not as warm as it supposed to be. The waiter was rude even the manager did not help.