Popeyes Louisiana Kitchen
| Address: | 964 N 21st St, Newark, OH 43055, USA |
| Phone: | +1 740-915-8545 |
| Site: | locations.popeyes.com |
| Rating: | 3.9 |
| Working: | 10AM–11PM 10AM–11PM 10AM–11PM 10AM–11PM 10AM–11PM 10AM–11PM 10AM–11PM |
Location
Photos 15
Reviews 16
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Wyatt Elkins
I give these guys a month after Canes comes into Heath. First of all theyre terribly expensive. $7 for three pieces of chicken is ridiculous. Dont think youll get the deals on their commercial. If you ask for the $5 deal on TV theyll say "oh, uhh, we dont have that" as if they cant put the same chicken in a box and charge what they advertised. On top of that they are unprofessional. Just listening to them from the drive through tells you its just a bunch of high school kids who dont care about what theyre doing. They make fun of the young girl cleaning and actually doing her job right. At the same time everyone in the back yells and carries on as if they arent at work. The managers are just as bad. Theyll make fun of employees and reprimand and point and laugh at them right in front of customers. If you want chicken, go to Lees or KFC.
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L H
Ordered one 5 piece spicy tender combo with fries and one 3 piece of reg chicken tenders combo with mashed potatoes. We got to the window and paid and the one girl who was super nice said they were out of potatoes so I said Id take coleslaw, she came back and they were out of that as well so I said mac and cheese or fries would be fine, we waited about 10 minutes on our order. Got down the road got the food out to eat to notice they had gave is two 3 piece reg chicken combos. So was not impressed with this place other than the the friendly workers. We dont live in Newark so calling and telling them really would have done no good. It was evening time and Im sure tjey just had a rush as well. The chicken, fries and mac and cheese was really good!
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Shelly Petrefski
I have been sick for a week and my son and I where wanting Popeyes Chicken so I looked for more places to go besides the one next to TA on 37, which I have to say I Really do not like to go in that one, so found the one on 21st Street so my daughter and I drove out and we walked in and it was like a breath of fresh air. The staff was Super friendly ready to help Not only us But they worked together as a team, you felt no drama between them the food was absolutely amazing. I am and would and all ready recommended and will be worth the drive for me. A big Thank You to the staff which included the young man who is at the register with beautiful lighthouse tat, so all of you that was there Pat yourself on the back.
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Cj Swick
I had never been to this place before today and i can promise you i will never be going back. The price on the menu and the price they actually charged was completely different. The food was NOT fresh and tasted more like plastic than chicken. Normally if you get nasty food somewhere they will replace it with fresh food. The manager gave nothing but attitude, refused to give a refund or replace the food and when i said id never be back, the manager told me to leave. This was by far the single worst restaurant experience i have ever had.
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sonja yoder
We went and tried wont be back. Chicken was bland and just nasty. Mash potatoes were awful. They didnt have silver ware so how do you eat mash potatoes or coke slaw? There also werent any plates. The managers are not nice to their employees at all. Seem more worried about their looks than the food and just rude. I dont see it being around for long too expensive for what you get . Ill stick with KFC .
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Milo White
The food itself had a good taste, but the customer service was garbage. Theres nothing but teenagers running the place, taking 20 minutes to get someones food and still messing up everyones orders. The GM had to step in to do everything and was compensating people with strawberry cheesecake pies, which would have been nice had the pies not been old, stale and burnt. Not going back there.
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Danni Loughman
Ive never had popeyes before this one got put in near me. I love it! Very fast service and very nice employees. Everyone treats you as more than just a customer. Highly recommend! I even thought I lost a ring at their store and all of the employees helped their customers and then helped me find the ring while managing to work as a team to help all of their other customers as well!!
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Rachel Fowler
Clean. Very nice employees (although all they could recommend was the tenders: they knew nothing about the flavors of the other menu items). Food was just ok. Chicken tenders were alright. Bisquits were just blah. Fries were kind of chewy. Chicken on the bone was small and again, nothing special. Had to ask for condiments and there was no sweet tea. Probably never go back again.
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Carol Daniels
This place sucks!! My chicken was so stale and nasty...it was anything but fresh! My second grip..we. ordered $5 big box. .sign says 3 tenders and 2 reg sides and 1 biscuit. Girl at counter wanted to argue with me said it comes with one side...I told her to come out from around counter and read the sign...she refused then had major attitude with me!!! I will NOT be back!!
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Kristin gallagher
Wow,where do I start? Food was SUPER fresh! The best Ive ever had at any Popeyes. The staff, they treat you like family. The manager noticed my son had Autism. She went out of her way to make him feel welcome. She hooked him up with chocolate cake and Mardi Gras beads. Next time we are passing through, this is a place we will be stopping at.
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Jacob Hupp
Just went through the drive through. Not busy at all but it took a while to get food. People were rushing around confused. I got the right drinks but I ordered a 3 PC strip meal and a kids meal and got all the way home to find two boxes with one strip in them. Talk about a waste of time and money. Thanks Popeyes I wasnt hungry or anything.
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Doug Haines
They had a shortage on just about everything. No mashed potatoes, half of their sauces were fresh out and the drink machine in the dining area was out of just about every drink. The food tasted fine, but all but one of the employees were rude.
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christa brace
Food is great. Service is AWFUL. I wont be returning. Hire people with manners. Very rude drive thru staff, from Ordering to the window. Ugggggggg. Young kids would rather visit with each other than give any kind of customer service. Sad
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Mo Le
The management of this place garbage,bunch of kids,cooks dont use gloves,food never fresh, always short on supplies,crackheads working in the back and the general manager very rude and hood on top of that he smells like straight up ass
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Barry Garvin
Ordered spicy stripes and got regular. Found out when I got home. Second time I went in and the manager was very rude to a young worker as she was working on cleaning. The rest of the crew was laughing at her. Very rude. Wont be back.
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Dominique Hunt
I went there and I loved it , the place was clean and the food was great . The cashier who served me was super cool , I dont know why these people are so negative about it , its the best place in town . Thank you Popeyes .......
