Pizza Hut
| Address: | 588 W Marion St, Mt Gilead, OH 43338, USA |
| Phone: | +1 419-947-5955 |
| Site: | pizzahut.com |
| Rating: | 3 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
Location
Photos 42
Reviews 26
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Dawn Arrington
Recently ordered on-line and when I went to the window to pick up my order, I sat at the window for about five minutes before anyone acknowledged that I was there. I then waited another ten minutes and decided to go inside, since I could see that people inside were getting waited on. I went inside and stated that I had been waiting for fifteen minutes. The girl apologized and got my order. I walked out and realized that I did not have the wings that I had ordered. I went back inside and the girl said it would be five minutes for an order. I said I would wait which turned into a fifteen minute wait. When I finally got my wings there were only eight and I had ordered sixteen, which when I got home there were only seven in the box. The "boy" at the counter said it would be five more minutes for another order. I said, "No, thank you, I did not want to wait any longer". He said he would give me a credit for free wings the next time we came in. I told him, "No thanks, I would just like my money back for 8 wings because I did not think that I would be coming back". He looked at me and said "How much are they?". I said that I did not know, that I did not work there. He looked it up and refunded my money. When I got home, one of the pizzas that we had ordered was not made correctly. The entire time that we were waiting for our wings, there was a person at the window to pick up their pizza and not one person acknowledged that she was there. She was still sitting there when I left. This is not the first time that we have had bad service at this location. We will not be returning to this Pizza Hut.
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Pam Lyons
I live less than a mile from my local pizza hut and still cannot order online for delivery because the company is using out of date software which says my house in located near Caladonia. Not even close. Google maps corrected this error over 3 years ago and I have made multiple complaints to management and their delivery personnel to no resolve. You are punishing me for your mistake. You tell me the best deals are online, but wont let me use them unless I pick them up. I am handicapped and do not always feel like or can go out. This is your error and my problem. I guess the only way to solve according to your respones, is for me to start using another company for my delivery. They know where my house is located and have never given me a hassle over my orders. One more chance and this is what I am going to do. Fix the problem with your software. Update for Pete Sake.
WI
william white
Do you like terrible food and very poor service? Then this is the place for you. I understand that pizza butt isnt a dream job, but you should still do the best you can. Thats probably why you work at pizza but, because you have no work ethic or self worth. Server was way to busy texting on her phone to bring food or get drinks. Thank you for reminding me to just go to the store and buy something and make it at home. The owner of this place should be ashamed, and corporate should close it. 4 thumbs down and zero snaps in a circle. I have had much better food and service in morrow county jail, and its cleaner in their as well. You guys suck a big one.
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Phil Hatfield
worst pizza received order w/peppers on large pie it had 5 pcs only not much more it is not the mangers fault i know this comes in pre package size not much more pepronemanger wanted togive a free pie i told him one was more than i wanted of this kind please forgiive the spelling i will not go back to your shop i had my son & daughter with me i have a good pizza shop close by my age is 82 yrs i tried calling could not talk to a person just a machine sorry you sure runied a good pie why new collage boy telling you how to run your shop?
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Eric Bosh
Ive been to this location several times. Tonight topped it all..... We were finally setted after 10 minutes of waiting. We had no silverware, I physically walked up and got my own. We had zero refills the whole time we were there. And I had to listen to a guy talk about his 100 dollar tip that he received last week? I have no idea how???? Place has terrible management and service. I could keep going And going on!
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William Bogantz
Saturday they put pepperoni on my vegetarian wifes pizza instead of mushroom, gave us regular breadsticks instead of cheesy bread. Fixed the order, but Ive held off writing this review. This is the 3rd time in the last 8 months that they have had to fix or refund our order. The window service has gotten better, 10 minute response time to about 2 minutes. It will be awhile before we go back.
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Dan Bunyard
Hard to give an accurate review since it varies pretty greatly depending on the crowd. If there are minimal other people there than the buffet is great. If the place is almost packed you will spend your entire time fighting with the locals to get some food.
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Todd Oty
My son and i ate there on 5 12 16 ,and this girl amber was the best waitress ever. The service was great ,food hot couldnt have been better. Not to mention ambers positive attitude,and bright smile. This girl really brightens up this boring little town.
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Betsy Jackson-Wright
Nice employees. Clean environment. Our pan pizza seemed to have the same dough as a traditional hand tossed. It wasnt like other stores Ive been too. Disappointed about that but other than that it was a Pizza Hut.
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Tony Carpenyer
3 main things on this place: 1. Poor customer service 2. Inconsistancy w/ food. 3. Un clean The manager of the store isnt that great of a leader. Theres also alot of mis communication and mis haps between staff.
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Tracy Johnson
Place was empty. Wanted a white sauce Philly steak pizza but they didnt make that! Food we ordered was hot and good!
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JB Brown
Pizza Hut makes the pizza that all others are graded by, is this pizza better or not as good as Pizza Hut?
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Gregg Rco
Good pizza, clean, quiet, one of the few remaining dine-in pizza huts left. Good waitress. Thanks.
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Sheila Rutherford
Went for buffet pizza was cold and hard. Took awhile for new to be brought out. Server was nice
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Kathryn Boley
Was able to ask for a different kind of pizza and it was made right after asking cant complain
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Meghan Meadows
The salad Here is amazing! Ive now come 2 days in a row to eat it and absolutely love it!!
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Nasu Cavr
Must have gone on a bad night, pizza kept being empty on the buffet.
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Kyle Newcomer
Seem to be doing a better job getting the pizza order correct.....
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Darren Lawrence
Average pizza hut. Wish they had spaghetti on menu!
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Denise Hartz-Wirick
Terrible, called in order! Order wasnt right!
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Christina Andrews
They never answer the phone. Drives me crazy!
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Kayla Cockrell
Cant answer your damn phone what crap is that
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A Private User
the food and the people are great and nice
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Destiny Carpenter
Has great food and has great service. :)
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Dakota Thompson
Good food friendly staff
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Eric Reynolds
Great food great service
