Address: | 1585 River Valley Cir N, Lancaster, OH 43130, USA |
Phone: | +1 740-654-7790 |
Site: | restaurants.ihop.com |
Rating: | 3.9 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Karynn Carpenter
I just visited IHOP and I must say I was extremely disappointed. We stood up front waiting to be seated, and the manager had to tell the employees three different times that there was guest to be seated. The lady (not a server) sat us and got our drinks, and said Tammy will be with you in a moment. Tammy was so busy and flustered, that she had another server come take our order. The problem I have with this their was only 3 other tables in the whole restaurant.I asked our server about our food she said oh we only have one cook. It took a half hour to get our food and there was only one table ahead of us waiting for food. The other two tables were done and already paid.Tammy was talking to another table that she just delivered food to about how some people who dont work in the industry do not understand what it is like to work in a restaurant. We were the only other people in the restaurant, so she was obviously talking about us. What she does not know, is I have been a server for over 30 years, and yes I understand how things work in the restaurant business. I work at restaurant that is by far busier than IHOP ever will be, and we have 9 table sections that stay pretty full most of our shift, so their is NO EXCUSE in the world to have another server take your tables food order when there is only 4 tables in the whole restaurant. The food was excellent, but the service was way under par. FYI servers should Never talk about other customers.
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Shawn Blair
Worse experience I have ever had at a restaurant. I ordered the country fried steak at 3 am on sunday 4/23. The waitress, who was clearly a new waitress, had to bring it out without gravy on it because they were out and had to make some, which was fine. She had to come back 5 to 10 minutes later and tell me that she doesnt know how to make it and that the manager/cook didnt have time to make any. I used to come to this IHOP every saturday night, never again. Hope it allows me to give them 0 stars. Only got 1 star because it wont allow 0
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Kimberly Morgan
Worst service I ever got. My granddaughter and I came in they said its clear in the back and no one offered to refill our drinks we were done eating and it must have taken her ten minutes just to bring the receipt so I could pay then it took her maybe another 20 minutes to bring me my change. My granddaughter got very restless waiting for these people. Will not be back to the Lancaster IHOP
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A Private User
Overall, I think this place is ok. Some foods are good and arent. The ham steak, fish, fried shrimp, the sides and fried country steak also the drinks are good. But the steak that my dad got was gross because we been told they marinate it with dr. Pepper and brown sugar, i was thinking " ill". The eggs dont get cooked all the way most of the time. This place is clean and service is good.
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Elizabeth Taylor
Went in around 1 am. Not more than 4 tables. I had the dark chocolate peppermint pancakes with a side of crispy hash browns. It took 20 minutes just to get a refill and we waited over a half hour on our food. My hash browns were black! Yuck!. And my pancakes had no flavor. Wont be back..
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Joyce Thompson
Not a very clean place table was dirty and floor was dirty as well, once we sat down we made the commit about how dirty it was and our waitress said in yeah but I just got on my shift. Lol. And she still didnt clean the table for us my husband had to find some paper towels and clean it.
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Kellen Murphy
There was a minor mistake with our order (accidents happen, especially with our ten four year olds at the table) but the staff was not only extremely apologetic and waived our order, but brought us a remade order extremely quickly. Great service and great food! Will definitely return!
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Barbae Avery
Right now sitting here 4 of us.. me and 3 kids. The family behind us has been served, the family on the otherside has been served. We been here a half hour. The cheese burger omelet is sooooooo good. The pancakes were cold, and we sent them back, other then that it was good.
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L Carpenter
The omelettes and crepes are Great here! We visited on extremely busy Sunday, the entire place was Packed!! We were seated immediately and everyone was friendly. Highly recommend the Splashberry Orange and the Tropical Twist Lemonade!
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Nikina Fletcher
My children and I had an amazing breakfast while we waited for our family member at the hospital. My daughter had the make a face pancake and sundae, my son had the country fried steak meal, and I had the steak omelet. Yummy!!!!
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Meghan Jacobs
We love this location. Weve been to IHOPs all over the country, and this location has some of the best wait staff weve ever had. We are so sad that we moved to Texas, because these superstars are wonderful. We miss this place.
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Isaac Jordan
The food is very good and the staff was very friendly and helpful. We were in on a busy Saturday morning and were seated quickly and got our food in a timely manner. All-in-all a great IHOP!
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Jason Wheeler
Kyrie was awesome but my son lost his supper on the way home. Im not sure if it was something in the food or all the junk he ate that night. Probably the latter. I enjoyed my meal though!
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Justin Roby
My family enjoyed their food, but I couldnt find one vegan option besides a small bowl of fruit. Very disappointing. The staff was very nice. No real complaints other than the selection.
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Jerry Mc
This is the first IHOP in the Columbus area. Ive been coming here since they opened. Very friendly service. They have a weekly car show in the summer months.
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A Private User
Everytime I have been there I have got worng food or they bring me half of my food . Cant anyone get things rigth in Lancaster ..
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Paul Bailey
Somewhat good, had to ask ketchup, plus I even got to get my own silverware.The waiters were nice for the most part.
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Rachel G
Always love the food and great service. But, there is no changing table in the restroom for my little ones
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Joshua Farmer
Me and my wife come here every tuesday morning the service is always great everyone is always nice to us.
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Dave Long
I stopped in at 9pm. Fast and friendly service. I had the bananas Foster french toast...very good!
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Kimberlin Weaver
Here with my hubby...ordering our norm..his country fried steak and my steak omelet! Always a treat
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Tyler Wilt
Woman that works late night around 12am to later is super awesome. Shes the best waitress there.
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brian hall
Good service and tried the new cheeseburger omelette not to bad breakfast and lunch together
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Kristofer Chaney
Waitress never refilled our drinks stomach was upset right after i ate not satisfied at all
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Mike Yahraus
Pancakes were very good. All the other breakfast food was not up to par with bob evans.
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Riah Clark
Great food excellent place to catch up with friends and family and definitely some food
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A Private User
Great service, wonderful management team, and the hash brown thing was incredible!
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A Private User
Waitress was incompetent and rude. Was not worth the drive. Will not returning.
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nicolas mclain
Amanda R. Was a wonderful waitress thank you IHOP for hiring a wonderful worker