Address: | National Rd National Rd SE, Jacksontown, OH 43030, USA |
Phone: | +1 740-323-0045 |
Site: | crossroads1340.com |
Rating: | 3.9 |
KR
Kristin Black
For starters, my family and I are(now were) frequent flyers at crossroads. At least once a week we splurged on some good wings close to home but not anymore! This evening we received the worst service Id say ever in a restaurant. Our order was wrong to start this experience, when we went back to fix it there was no apology that the order had been wrong. The waitress/bartender acted as if we were ridiculous for wanting our correct order! She reluctantly took back the incorrect order to fix it. My sister in law brought in the order of fries we had ordered after I brought in the other incorrect orders to see if we could get more fries. They give a wing box with literally a handful of fries. As we go about fixing that WE as their CUSTOMERS are told that we are pretty much wrong, by two other waitresses, for expecting a box full of fries because they generally come in a smaller box. We just ordered 30 wings and you give us a handful of fries that does not make sense to me. It would have fed one person. As this is going on we can hear the first waitress back in the kitchen talking about us! Once the correct order is back out with us I asked for the manager and they apparently do not have one on staff. They asked if we wanted the owners phone number so we took that. Placed a call to the owner who has yet to call me back. Bottom line we were frequent customers but after tonights incident we will not go back. Rude staff No manager Ridiculous prices for small quantity No apology Go to Bdubs!
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Latisha Humphries
Usually great service and food but someone called off and the kitchen got backed up. An hour into waiting, our party of six was finally told this happened and it would be longer. We continued to wait, giving them the benefit of a doubt, because we understand things happen. Another 30 mins in, we finally received our food. ALL the other tables got served first because the kitchen had no clue how to manage the order in which their tickets came in. People came in after us, carry out orders, anything they could get out faster, went out first which should not have happened. Our server finally apologized but she should have been watching the tickets and their execution too. She knew we were there ahead of all those tables. Exteremely poor service and to boot, the orders were wrong. We ate them because we were starving at that point and the patience was thin. The kitchen did have time to sit out back and smoke though, as we saw them in the garage...We definitely can appreciate this was due to call offs, but good management has a back up plan for that, as that is not rare in a service industry job. This was a place we loved going to, but that was enough to not go back again. Very disappointing.
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Andrew Bowden
Cheap beer. CHEAP. Wings and salads are good. Pot roast sandwich is amazing. Everything else is alright. Service is nothing grand, more bar than restaurant. Dont go during any Nascar races if you want to watch something other than people drive in circles cause youll upset the country folk.
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David Boyer
The service was prompt but took awhile to get the food order. The place was about half full. There was six of us in the party with half of the food orders being cold. The food was ok. Not the worst place I havent eaten at but definitely not the best. Ill probably give it another try.
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Richard Knox
Parking=7/10 Atmosphere=7/10 Noise=5/10 Taste of food=8/10 Presentation of food=7/10 Quanity of food=6/10 Variety of food=8/10 21+ drinks=8/10 Beverage choice and taste=8/10 Servers speed=8/10 Added score=72/100 My rating (ignoring my previous numbers, I would rate)=8.3/10
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Karen Dennis
Terrible service. The waitress actually told us she forgot to bring my husband his burger. He waited 40 minutes for the burger and when they did bring it out, it was cold. Save your money and go across the street to the Jack Town Pub.
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Rob Federer
Food is always good, servers know what I drink when I walk through the door (and I only come here a couple of times a month). Mixed drinks can be a little but overall one of my favorite places to hang out.
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Jodie Staley
Didnt have very good service when I went and the cost was crazy. Although it is busy all the time, so I may try it again to see if its any better, bc places jist,arent busy for no reason.
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Bob Goodwin
This. Place has the most food you can get for a great price that Ive ever seen!! Cold beer nice people..BEST NACHOS I HAVE EVER HAD...and Ive had them from here to Vegas!!
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Renee Bergquist
We were passing threw for a waterfall ride in Ohio and took us 20mins for drinks over an hour for food and they only had 3 other tables. Then food was just barley warm.
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Josh Waits
Love this place its the perfect little country pub. Amazing food... Its on my weekly rotation of places to eat. You wont be disappointed.
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J El
GREAT WINGS Usually have a seat out on the patio to see the bikes and cars go by! Beer from Buckeye brewing is amazing
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Vickie Wilson
We have eaten here many times the staff is friendly and the food is plentiful and very good.
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John Nairn Smith
Good food and atmosphere. Be sure and park across the street. Tough to back out otherwise.
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Shelley Albin
Awesome fish sandwich and stuffed mushrooms. Great bartender, Tonya. Will be back soon!
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Jean Fox
Very good hamburger and huge.. love the deep fry mushroom.
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Tim Garwick
Audrey is the best bartender this side of the Mississippi.
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Kevin Shaner
Good food, service is a little slow, so hard to do lunch
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Angela Cornelius
Really good food! Great stop when you are out riding.
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Big Diesel
Service was slow and the place was empty.
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Daniel Belum
Great food - meets what I was looking for
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Melissa Lytle
Great place to eat. Food was excellent!!
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Kathy Shirey
Best Nachos ever and service was great
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Lenny James
Very nice, we enjoyed our visit there!
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Steven Whittington
Good food but took a while to get it
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Celeste Hostetter
Clean restaurant with good food!
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Gretchen May
Best pizza... service is great..
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Tina Sayatovich
Food and service excellent
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Dave Tackett
Great menu and service
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Angela Stonerock
Amazing place to eat
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Matthew Martin
I love crossroads!
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Rick Hayes
Very good service
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Debbie Lyday
It was very good
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Amy A
Amazing food.
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Pete Bobbitt
Great food and
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jim cramer
Close to home.
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Robert Flack
Great wings!
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Brenda Bryan Henley
Good food
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Daniel Burge
Good food