Address: | 1160 W River Rd N, Elyria, OH 44035, USA |
Phone: | +1 440-324-4241 |
Site: | restaurants.ihop.com |
Rating: | 3.4 |
Working: | 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–12AM 6AM–12AM 6AM–10PM |
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Evelyn Grabski
I never write bad reviews but I think my experience is worthy of one. Was a bad experience from the start... took 35 minutes to sit 5 of us and there were tables open. Finally got sat and the server was around so little that I forgot what she even looked like. Waited 20 minutes just to get a water because she never came to the table for me to even ask. When we started getting our food I was the last one waiting and when I turned around my food was sitting in the window but she started cashing out other tables instead of bringing me my food when I was a foot away. There were probably 8 servers on and you never saw any of them on the floor because they were all standing around the food window chatting. And when they did decide to check on their tables they were apologizing to every single one about the poor service. My friend asked for toast. TOAST and it took 15-20 minutes. The server said "sorry I didnt even charge you because its cold now"....didnt offer to get him fresh toast just took the $0.99 toast off his bill like that was such a big favor. I couldnt even tell you who the server was because she didnt tell us her name. Wont be giving that place my business again lol. Maybe get servers that can handle a breakfast rush. Or at least care to try. I wouldnt have minded if we at least saw them all busting their butt but they were MIA the whole experience.
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A Private User
they did not accept my coupon. when i emailed to ask why, i was told it shouldve been accepted, and the mgr would call & apologize. he did, then promised to send 2 gift certificates for meals...I did not ask for them but he insisted saying they have had problems & he was put there to fix them...6 months later, no coupons. I sent an email to follow up, was called again, & promised the same with the same results. The food is adequate, but I was inconvenienced & lied to more than once, I no longer frequent this location
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Donald DiDomenico
Dirty both outside and inside. Silverware was dirty and had to ask to have it replaced, plus food on the floor under the tables. Hundreds of cigarette butts on the ground as you walk in. Thought we would give it a try, but overall disappointed. It all starts with better management. The brightest star was our server Salena!
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Hailey Feldt
No longer returning!! Someone had to find our waitress today just so we could get something to drink and not once did she come to check on us. But when the manager had her and another girl put wrapping paper on the wall picture it was like she couldnt move fast enough.
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Michael Cruz
The first time I went here, the omelette I ordered got me sick. Today I decided to give it a second chance. I get that holiday hours make it busy but when we got our food, it was barely warm. The only thing keeping me from rating one star was the amazing server!!
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Ian Dolinsky
This is the most disgusting place Ive ever eaten at my SALAD was a completely messed up like how do you screw up a salad its the most easiest thing to do if I wanted a screwed up salad I wouldve gone to a homeless shelter the server was great
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Aliyya Robinson
I went to ihop friendly environment. Nice, allway offering cold or hot beverage , food is excellent turkey club was good fresh and i tried steak and eggs excellent me and my husband enjoyed. Ourselves. Clean will be back again
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Big Daddy VelociCrapper
Food is good most times. Prices are comparable to other like restaurants. Extremely clean place. We have a favorite waitress that we try to ask for. She goes out of her way to give a great IHOP experience.
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Meka Clifford
Every time I come here I have a bad experience. The food is always bad, the servers are always very slow moving and would rather chat with eachother than serve. You get what you pay for.
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Harrilyn Arnold
Warm and friendly service. Our food arrived hot but a bit delayed during dinner time with low traffic. Confused about why but the order was correct. We eat at IHOP often and love it.
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Ryan Benfer
Placed a to go order, had to be at work. Was given 15 minutes till pickup. I went pick up my food and the order was somehow lost. Had to go to work on an empty stomach.
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Buford Jones
First time at IHOP, Im 63 years old. Very impressed! Clean, very calm environment, personnel are very kind and courteous. The food was perfect. I found a new spot!
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Dean Martin
The busser waited til o got to my car to rush over to my wallet looking me dead in the face when I pulled off came back to get it all my money was completely gone
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Zippless
Food was decent. The Hostess (older male) made MULTIPLE Sexist comments to my party. It was horrendous and awkward. Dont not recommend going
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Alyssa Cruz-Fernandez
Service was crappy ,food wasnt cook all the way through, the servers rather play around and gossip then do their job. Never will I go back
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Sean Kanavel
Very unorganized. No one knew who our server was. Food was just ok. Would have rather had my wife cook at home.
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Elba Delgado
Me gusta los mozarella stick.....
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jeremy erick
Food was good service was excellent,they were very well staffed today which is unusual in this area.
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Jacob Smith
It ihop you expect gourmet? I mean pancakes are hard to mess up. But that server Hannah fire asf
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Evan Lawhorn
Amazing food really good everybody is really nice and place is super clean
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Jilline Baker
Waited 15 minutes with no one coming over asy all, so we walked out.
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Holly Shopoff
Our server Anthony was a very sweet, polite, excellent server.
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Samantha Milanko
Free pancakes, wish they had flavored coffee or creamer.
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Darin McClary
Food was good, took forever to arrive. Waitress was nice
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Danielle Porter
The service was great and the food is always delecious
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Justin Hamilton
Poor customer service and tool forever to get my food
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Omar Elboajan
The service and the taste of the food are so good.
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Glenn Rohrbach
Great food items especially bkfst. Friendly staff.
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Darrell Schmidt
Fast friendly service. Not busy ,very clean.
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Jeff Kaiser
Clean,friendly environment. Food is great.
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Abdulaziz Alaziz
Cleanest ihop I have ever been
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Steven Koch
They was right on top,polight.
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Kimberly Wooten
Very clean and very friendly!!
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Will Roberts
Good food clean nice staff
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Lee Potts
Food n service was great.
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Tattoos by Jeremy Brown
Good food and service
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Collin Huffman
Service really slow
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Chayton Clark
Expect great food!
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Joseph Hoelscher
Not too shabby
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Josh Linkous
Good food !
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DrJoe Hoelscher
Love it
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Quinn