Roosters

Reviews 16

RE

Reid Neville

So, Ive been eating here probably at least once every other month since I moved here 5 years ago, never bothered to post a review though. Figured I would today. First off, the food has always been consistently amazing, but Ive been to Roosters in a few locations, and their food is always the best a greasebucket wings bar has to offer. So saying their food is good is like a no duh. What makes this place an easy 5 star review is the service. Tonight they really went above and beyond in my opinion. I called for a fairly simple takeout order, and somehow it didnt get entered. So when I arrived 20 minutes later they worked out what happened, and basically said my order would be another 20. Mildly irritating, but there are worse things than surfing the net and checking some email while waiting, and in the grand scheme of things, its more or less what Ive come to expect from my life. Completely unasked the manager comped my meal, which I honestly would have paid for. I didnt complain at all, more or less said okay with forced cheerfulness and sat down, so when he did walk up and offered the free meal I was totally shocked. I hope in the end no one was docked or in trouble because of it, because Im far too easygoing for anyone to make that big of a fuss over maybe 15-20 minutes of my worthless time. Anyways, thanks Roosters for the free meal, Ill be back soon since my gift card still is unused thanks to this. I love you guys just about as much as my hardening arteries and expanding waistline hates you, but a shorter lifespan is definitely worth more Roosters.

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A

A Private User

the wait staff was incredibly rude but the worst part was the food. I was served a caesar salad with a piece of dental floss in it. Then the buffalo chicken pizza came. Midway through eating it another foreign string of plastic was pulled out of the cheese. I never complain at a restaurant but this was ridiculous. After showing the manager she didnt act surprised or sorry and grudgingly refunded only the cost of the pizza to the penny. If you dont want to been poisoned dont eating there.

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MI

Michael Frost

Our business loves the .49 boneless chicken chunk deal thats going on Mondays, however the girls up front are terrible, I repeat TERRIBLE, at getting a complete order right. Id say out of the last 10 orders we have got 1 order correct. we joke about whats gonna happen next and basically dont expect it correct when we place our order. awe are honestly surprised when its correct, and put it like this its been quite a while since weve been surprised.

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AM

Amy Schoonover

Music is way too loud. My food got messed up and they brought me reheated food and when I asked for it to really be reheated the manager argued with me saying it was hot. Like someone would lie. Then refused to touch it. The people with me got wrong orders too. I had to argue to the point that I told her too keep her food and take it off my bill. I will never go back and tell everyone how terrible it was. She didnt even apologize!

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CA

Casey Sherman

I have been to this restaurant many times and think it is just average. Sometimes the food is cooked properly and sometimes it is not(typically over cooked). It must depend on kitchen staff. The wait staff is usually very friendly and you usually get your food pretty quickly, but like I said sometimes it just isnt there. I would definitely raise the star level if I saw more consistency in food quality and wait time.

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ME

Menelik Chane

Me and my wife go there at least 3 times a week. management and customer care is disgustingly racist...! The management hardly listen to what customers have to say! We had three incident which was totaly ignored by the mangement and finally the manger refuse to let us be served! It realy hurt our feelings! We will never go again but I hope lawsuit follows! what a shame!

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AI

Aimee Plesa

While the food was OK, the service was pretty bad. It took forever to have our drink order taken, we were never once offered refills and the server insisted on presenting our check to my male companion although I specifically asked for the check and paid the bill. I work in the industry and always tip well, but I left less than 20%, which says a lot about the service.

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MA

Martin Cabela

Best wings, casual atmosphere, many viewing screens. I love the buffalo chicken pizza. Thin crust with blend of mozzarella, provolone and bleu cheeses, chucks of wing meat with a hot wing on top. I get one to go also. A little loud because of the hard floor & ceiling. Had great service, quick on checking on us, refills, etc, food was a little wait.

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JO

Joy Rogers

So I am from St. Louis. Not an Ohio native, when we visit here the atmosphere is great. Service is awesome. I just do not enjoy the wing sauce. The chicken is fried to perfection. The sauce is thin and does not coat the chicken well enough to provide flavor. I will get the hot and or buffalo sauce on my wings and just thin sauce lacking in flavor.

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CA

Carol Hays

Yum! I ordered their 9 inch pizza - 4.99 plain plus .25 each for two additional toppings - bringing the meal to just under $6, not including tip. The place was decently full on a Thurs. night in December with lots of TVs going with sports on. The servers were very friendly and the pizza was delicious. I would definitely go back!

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A

A Private User

Best place I ever worked been there going on eight years, with the best food ever I eat their almost every day an never get tired of the food. I love the girls I work with we all have great personalities and love to have fun, even are mangers are friendly to lol. Come in for a great time with great food an service with a smile.

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TI

Timmy Jay

I love this place! The wings are better than Frickers. They also have a great pizza and a variety of appetizers and beers. Its American bar food done right. Lots of TVs for sports enthusiasts too! You can tell how good they are by how busy they are on Friday and Saturday nights. Go early if you want to get seated right away.

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RI

Richard Leu

Service was horrible. This would have been a one or two star review if the manager did not come out. He came to our table without us asking, said he knew the wait was long, and gave us a 40% discount. Them acknowledging the poor service was a huge raise in service for us. Every other visit has been uneventful and good.

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TH

Thomas

Never been so sick in my life. Also, overheard a man at the front telling the manager he had called, waited 15 minutes on hold and, had not been helped. He seemed unsatisfied with the excuses presented by management, and had turned to leave, no food in hand. If i saw him again Id tell him he got lucky.

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AA

Aaron Robinson

I call to place carry out orders twice in a row and the phone is not working to call in, ridiculous I have to drive to the store order my food and wait 30min!!!!!! We order for 7-8 people and its a waste of time to wait in the parking lot for food when I should be able to call the order in!!!!!!

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EN

Enrique Evans

The quality of this roosters is going downhill. VERY inconsistent with the bone-in wings. Sometimes youll get huge rooster style wings and more often than not youll get tiny wings that are the same size as your pinky. Used to love coming here but will try another wing place next time.

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