Popeyes Louisiana Kitchen
| Address: | 4510 19th Ave S, Fargo, ND 58103, USA |
| Phone: | +1 701-551-4033 |
| Site: | locations.popeyes.com |
| Rating: | 3.8 |
Location
Photos 100
Reviews 15
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Trucking Crazy
By far the worst location Ive ever been to. Staff standing around staring blankly into space, girl working the register was completely clueless about the combo deals and couldnt answer a single question. She mumbled so bad she wasnt understandable at all. The guy helping her wasnt any better. I asked 3 times about the same thing and never got an actual answer. I also told them 3 times I wanted spicy tenders in my combo and of course I got regular. No utensils in bag even though I had rice and the order was to-go. The service sucks here. Employees not friendly at all, no hello or thank you. Obviously management has no clue that they need to have people up front who can clearly speak in a voice loud enough to hear and make sure they know the menu before putting them out front. Not only was my order wrong its old and cold. No sauces offered even though its supposed to come with 2 dipping sauces. I had to ask for sauce and was given the blank stare again. I wont be back, this location sucks.
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Cynthia Malland
Waited in the drive through for 7 minutes without hearing a thing. Then, young lady come over the loud speaker and said "Were you like, ready to order?"...not sorry about the wait or, welcome to popeyes...Then, when we tried to order they were out of shrimp, french fries, mac n cheese, and chicken. Then, we waited in the drive through line for an additional 10 minutes. We sat at the WINDOW and waited for someone to come take our money. We just sat there, no one came. A bunch of people just kept walking by. So, we drove away with no food, because no one came to help us. I was so excited for this place to come to town, and now I just dont care. We were treated so poorly, well never try this place.
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Sarah Ryherd
Today Id like to revisit my previous post. The whole attitude of the place has changed. The service was top notch and the assistant manager on duty was cheerful, polite and a pleasure to visit with. Great job! Precious post - 2/5 stars September 2016 The chicken is exceellent. The service is poor. Everythime I order extra gravey they charge $4. Today is the second time they charged and and then forgot the damn gravey. Its totally lame. The first time I called about it the manager was completely unhelpful. Im posting today because everyone needs to know if you go to this branch always double check your order.
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liverust5
Was excited to go there at first as I was in the one in Minneapolis and thought it was great. However, something went VERY wrong with this one in Fargo. The chicken sucks, small pieces, no flavor, nothing like the one in Minneapolis. I am not the only one that thinks this way, my friends as well tried this place and all agree it sucks and must be the workers here who cant make the chicken right or they got cheap and started using cheaper chicken that tastes like ass, who knows, just stay away, go to KFC instead.
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Heidi Uecker
So, we have been to the new popeyes twice. The first time, they shorted me a piece of chicken and we waited FOREVER to get our food. The second time, we got the right number of chicken pieces, but it was not the "spicy" stuff we ordered. The chicken is decent, but dont count on them getting your order right. The first time we were there and were shorted chicken, we were inside and at least 3 people came up to the counter because their order wasnt right. I wont go back.
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Ron Ligsay
Made sure to visit Popeyes while we visited Fargo, as its the only one that is closest to me from Winnipeg. Ive had it once a couple years ago in Atlanta and New Orleans, and Im happy to say the chicken is still superb! The only downside is that the place is busy and when we were there all of the tables available were dirty with crumbs and such. At the end of the day, the chicken was delicious and was worth the drive for me.
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Jessica Dretsch
Of course the food is wonderful, but Stan put my experience over the top 5/27. It was packed and as I proceeded to just soup nazi order my food and get out the way, he said, "First of all, how are you"? At a time when folks are all expediting everything and looking past people, it warmed my heart that this gentleman took the time to acknowledge me, esp with how busy it was. Stan rocks!
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Alfred Crawford
Upon entering the place. ...the tables were not clean. ..but Im guessing thats a trait of messy ppl...my order was timely and correct. .Im not a huge fan of fast foods. ..but my experience was not overwhelming. .but its not a bad place. The staff is somewhat knowledgeable about what u order. ..the greetings are yet to b desired. ....the food was hot and correct to the order. ...
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Janelle G
Despite the fact that the chick taking me and my fiance order was flirting with my man the whole time and when it was my turn to order my food the chick didnt say a word to me. She didnt even ask me what i wanted to order! Felt totally disrespected!!!! The food is always always deliscious! besides her every other experience was awesome!! Would recommend to everyone!
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Eric Berge
As some reviews have noted, the service here left a lot to be desired in their first months being open. But the chicken & biscuits are so good that it kept me coming back despite the service. However, happy to report now that the staff seems to have stabilized and I havent had a bad experience here service-wise in quite a while. Drive-thru is quick and easy, too.
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Janel Herald
Ive been a fan of Popeyes since we were stationed in Europe. The last time I had the waffle fried chicken. Oh, so good. There were four of us. We all ordered something different. We all left with no problems with our orders, full, and contented. The drink station allows for easy access to getting those free refills. If you havent tried it yet, give it a try!
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Chali Tuna
Horrible place. The staff are a huge joke. They messed up my order horribly after waiting in line for 25 mins.. Wow so sad... The chicken is horrid and all the sides suck. Dont waste your time and money on this overpriced joke. Learn to do your job you tattooed freaks... Stop talking and start getting a life you losers. Cmon you are still working fast food???
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Jon Moore
Visit was good. Service was decent although the employees were not all that friendly. Chicken was good as you would expect but I did get fries that had been sitting for a while and were a tad cold. There was no tea in the front machine but I asked them at the counter and they were helpful and got some for me.
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beardedbaby 93
Not sure where these people are eating that are writing other reviews, been there over half dozen times. Only problem Ive had is they mixed up my mild tender with spicy tenders other than that its been fast, delicious. Blows KFC out of the water. Not a fan of their sides, but the banana parfait is amazing.
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Menagerie Cat
Forgot half our order, and when we tried to call the store to tell them, no one answered the phone. We called back, and no one answered the phone. Tried to contact higher management and no one has bothered getting back to us, so theyve stolen our money and dont give a damn, just like a common thief.
