Address: | 4601 N Tryon St, Charlotte, NC 28213, USA |
Phone: | +1 704-596-3134 |
Site: | locations.tacobell.com |
Rating: | 2.1 |
Working: | 10AM–12AM 10AM–12AM 10AM–12AM 10AM–12AM 10AM–1AM 10AM–1AM 10AM–12AM |
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Christa Rawald
Every time i go here they mess up my order. Once there was no ice for drinks. Another time I asked for nachos and they gave me just a side of nacho cheese. Today, I ordered my food and they told me to pull off to the side to wait for it. There was another car parked waiting for their food as well. About 5 minutes later, a worker came outside, gave the person in the other car 2 bags of food and they left. I waited another 5 minutes and then got fed up and went inside. I asked the guy at the counter where my food was and a lady working said "well I put the 2 orders right here", pointing to the counter. Whoever brought the food out gave the other person my food!! They asked me if I still wanted my food which obviously I did because I was hungry. Seriously the worst service ever!! Ill never go back, Id rather drive 10 minutes more to go to the one on South Blvd!
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Greg Rhyne
This is by far the absolute worst KFC or Taco Bell you will ever go to. The customer service is absolutely ridiculous, and dont even try to complain to a manager, they will just make you look like an idiot in front of everyone. The food is horrible and never fresh, no matter what time you go it always tastes old and stale. Ive eaten here several times, unfortunately, and not one single time has been good. Also, nearly every time they mess up your order and give you the wrong things on the Taco Bell side, like they dont even know what theyre making. Ive even called cooperate numbers on the receipt and still no change. Eat here and you will regret it!!!
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android Erica Android
Bad customer service! I dont ask for a lot or expect first class service at these places. I use to work in fast food. I know its no ones dream job. But its a JOB none the less. The least you can do us GREET ppl at the window and make some kind of eye contact. And thank them when you complete the order. I will even be fine if you dont smile. But at least greet the customer and send them off with courtesy. On a dozen occasions by different cashiers I have been handed my food and had my money taken by deaf mutes. VERY RUDE !
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Mandy Kendall
Went there last night and they messed up my entire order. My KFC bowl that I asked for no gravy on, and even the ticket said no gravy, had gravy. The KFC big box meal that was supposed to come with mashed potatoes and coleslaw didnt have those sides. We waited for 15 minutes in the drive thru and the restaurant wasnt even that busy. Do yourself a favor and dont go here unless you like to wait forever and pay for food and not get it.
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Edwin Nicolas Hurtado
Bad customer service wont ever visit this damn place am also calling the home office to report them freaking idiots this lady tell me at the window after paying my order ask her for a cup of sour cream this freak ass looking lady said "oh my goshhhhhhhh" i told her to give me my money back manager came and ask what was going on i told her and she act like nothing happened F**** THIS PLACE BAD CUSTOMER SERVICE
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blake payton
Um closed at 12 am? where do you think your "quality" service makes its money? just wanted a few tacos after work... hopefully your lunch crowd is different then what I think it is. good luck TACO bell. thanks for marketing late night crowds but not following through... people are so right. . yall are some backwoods bullshit.
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Luther Lefler
If you had a lower rating I would give it. I dont go out of my to be rude to people and help other people while ignoring others. Then intentionally damaging the food prior to handing it to someone is pretty foul. Reminds why I work so hard to educate my kids so they dont have to be around or work with people like that.
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David Mattison
Just went there and ordered the $5 meal with chicken. The chalupa is the only thing that had chicken once I got to where I was going. Order all wrong and they asked me if I wanted chicken!!! Went ahead and ate the soft taco that was beef. Now sick and throwing up. Calling the board of health! Dont eat there!!
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Jennifer Caldwell
Worst place EVER!!!! After waiting for 36 minutes after I paid for my food in the drive-thru they gave my food to someone else and then proceeded to remake my food... Wrong and only gave me half of my order. Its freaking fast food tacos for goodness sake how hard is it to handle a simple order???
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Kendra Hicks
Terrible customer service! Even from management. They are ALWAYS out of something (tacos, chicken, sauce.. you make it!). This places needs a HUGE facelift! Starting with management! TERRIBLE! If this was the last place on earth to eat, I would starve!
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Shaquana Jackson
Its simple. They need to shut this place down! TERRIBLE service, TERRIBLE food, TERRIBLE employees! They literally run out of beef or chicken everyday, which is strange because its a KFC/Taco Bell. Ive NEVER been satisfied, not once!
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Antoine Lowray
False advertising galore. I went specifically to get something for my daughter who hadnt eaten and waited 10 min before leaving and realising that the open drive thru sign was just on for no reason.
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ryan chaffin
This place absolutely sucks . The employees dont have a clue what they are doing . Takes a half hour to get your food and its never right . The management is clueless on running the register.
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Myriah Graves
Waited in drive thru for 25 minutes... then they didnt give me what I asked for. The cashier had an attitude & kept smacking her lips.. this is the worst location ever! Do not go here, EVERRRR
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Malory Belcher
We went late at night so this may have affected the service. It was very slow, and my order had missing and incorrect items.
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L Christopher
Almost always get order wrong. Drive to University or Sugar Creek location for better service and fresher food.
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Amber Hill
Longest Ive ever waited on Taco Bell and also the shittiest Taco Bell Ive ever had lol get it together fam
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Wilder Hamm
If I had one day left to live Id spend it in line at this taco Bell because it takes an eternity.
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Connor Dodd
I have never gotten my order right/ not had a long terrible experience at this location.
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Kim Jackson
Food and the service was good
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Wilson Geffraus
Sucks worst place ever
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Ms Keva Thomas
I enjoy happy hour
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Night Phone
Love kangaroos
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Kylan Walters
Horrible
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Shatondra Ingram
Ok