1025 Ruyi Japanese Steak House Restaurant
| Address: | 1025 Arsenal St, Watertown, NY 13601, USA |
| Phone: | +1 315-405-4501 |
| Site: | 1025ruyisteakhouse.com |
| Rating: | 4.2 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11:30AM–9:30PM |
Location
Photos 100
Reviews 17
BO
BornToBeAGamer
I will never go back to Ruyi Japanese Steak House!!! Prices are really high, service is the worst and they charge you a high fixed tip on parties of 4 or more. I took my family to dinner there because Ive heard the food was really good and since it was my wifes birthday I thought it would be the perfect time to give them a try. Everything started fine, the hostess was really quick and took us to a Hibachi table., it was 5 of us so the table was almost full. Then the wait, it took the waitress about 40 minutes just to get our drinks and then another 20 minutes to get our order which she wrote down on her HAND. Then she came back 15 minutes later asking us for our order again because she accidentally washed her hand off and lost the order. And then finally the cooks showed up at our table which they put up quite of a fun show. And yes the food was really good. When it was time to pay there was a $34 tip included in the bill and when I asked the waitress she said that a tip is included on all parties of 4 or more, which I think its completely ridiculous. So that means that the more business you bring them the more they charge you? CONCLUSION The food is good but their service is a huge joke I will never bring my family to that place ever again.
MA
Maria
I wish I could give zero stars, it was my First time and it was the worst experience Ive ever had in my entire life. Youll be sitting there at the table wondering where your waitress is and after almost an hour when youre ready to leave the darn place she decides to show up. And at the end when its time to pay the bill you get charged a tip which is not optional. They just add it to your bill and youre stuck with it. This is the first restaurant Ive been with such long wait at the table and on top of that they charge you a fixed tip, I asked the waitress about the tip that I didnt authorize and she said that you get charged a tip automatically on parties of four or more, I mean who the hell does that!!!? She charged me $40 in tips only. So basically the more business you bring them the more they will charge you on top of your bill, completely ridiculous. Well definitely never go back in there, theyre just out to get your money, be aware.
ZA
Zach Schilling
I had the fortune to get to know the staff, who have all quit since realizing the repulsiveness of this restaurant. They recycle food off of previous tables, especially salads and soups, so unless it has been cooked in front of you its probably part of someone elses meal. The menu prices are not the actual prices, the price of your meal is subject to change while you eat, and if something goes wrong, like if your order came out wrong, it will be the customers fault, and the management is racist to anyone who is not asian. So the non-asian workers their likely have not been paid. And if you think your tip helps, it doesnt, the manager collects all the tip money and redistributes the tip money amongst "more deserving employees" it pains me because I do like the food, and I used to think very highly of this restaurant, but the more iv eating here the more iv realized how poor this place is
BA
Banana SNSNS
Went here for dinner. Was so excited to try the food cause I saw great reviews. I told the cook I wanted my stead medium rare. When he placed it on my plate it was burnt. When the rice was put on my plate it wasnt cooked and still hard. I told the server I was unhappy with my food and instead of correcting the issue I ended up arguing with the server. I didnt wanna continue the scene so I paid for my dinner. All around I was very unhappy and wont go back. Bad food and bad customer service.
A
A Private User
We moved to Fort Drum from the DC area and were thrilled to see 1025 Ruyi open up since we were missing sushi and there are no other sushi places close by. We try to make it out to 1025 Ruyi at least twice a month. Audi is always fresh, the presentation is always creative. The staff are really nice and cufteous, and regulars get freebies frequently, which is a great way to try new stuff. We absolutely love 1025 Ruyi and will be coming back often.
KA
Kay
Ever since moving away from Fort Drum my husband and I cant find sushi that compares to this one. Ill go to restaurants and show the waitress their menu to find me something comparable to their amazing sushi but no one can ever live up to it! This place sure made my sushi expectations high. Friendly staff too. Miss this place so much.
RA
Ramona Ford
We sat at the sushi bar and had the best time. Wonderful flow of sushi and super friendly staff. The chefs were spot on! The yellowtail was so very good and everything so fresh! Probably one of the best sushi rice Ive ever had. Great ambiance! Plenty of people having fun at the hibachi grill behind and cool decor. We will return!
CH
chris rivera
At first I was hesitant because the place did not look too appealing. The service was a little slow at first but omfg the food here was incredible. An orgasm in your freaking mouth. I forgive you guys for Dec 7th, and recommend everyone in the local area to indulge in this great feast.
MA
Martin Feehan
If this was in a city with more food options this would be closer to 3 stars but for Watertown it is great. Fun time for groups. Great habachi chefs and good selections. Recommend for a date or group night out. Lobster and filet mignon are great.
ER
Erika Alfano
I had the sushi deluxe plate and my husband had habachi. Both were excellent and the waitress was super attentive. Well def be going back in the future. Lots of stuff to choose from on thier menu. Thier drink selection looked really good too.
KE
kevin o
I did not give it a five star because the girl never refilled my glass at the table. I did however went up to he at the bar and asked for sushi and a refill. To prove my point, I gave her 7$ top and the sushi guy 5$
MA
mattlawless46
Great place to eat it was amazing I went for my first time today and me and my fiance enjoyed every minute the chef was amazing great place to take the kids and awesome food definely a most go place in watertown ny
CL
Cliff Olney
Had Tokyo for Two. Outstanding! Our hibachi chef was a lot of fun and we thoroughly enjoyed our dinner. Would recommend this restaurant to anyone looking for good food and a fun experience! Will definitely go back
KU
Kurt Thomas Hunt
Great selection of sushi and Japanese dishes. Hibachi is not only delicious, it is incredibly entertaining. Chefs went out of their way to entertain our young kids and enticed them into trying new foods.
RI
Richard Haynes
This is one of our favorite places to eat! Food is amazing and the chefs are awesome! The only drawback is that it is expensive, but definitely worth a splurge on special occasions! Awesome sushi!
KE
kevin herderson
We had a wonderful time and everyone was very nice and friendly there. The chef was an excellent entertainer and we had blast. The decor was very nicely done.
MA
Marylois Queal
Love the atmosphere here...only place that put a smile on my 15 year Olds face. Highly enjoyable and the food is great. A little pricey but great place.
