Panera Bread
| Address: | 669 Hillside Avenue, New Hyde Park, NY 11040, USA |
| Phone: | +1 516-358-3250 |
| Site: | panerabread.com |
| Rating: | 4.2 |
| Working: | 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM |
Location
Photos 100
Reviews 36
PR
Prashant Sharma
So I did an online "rapid" order for a vegetarian soup (religious reasons), I got home to a non vegetarian soup even though order says creamy tomato online and receipt. Frankly if I could eat it, I would have eaten the soup given by accident because mistakes happen. I politely called the hillside location to explain the situation and ask for a refund. The person who picked up the phone said theres no soup like this at Panera and she made sure the order was correct. When I asked for a refund, manager said to bring everything back as was given to me and my name is written in the book. Oh really? Panera isnt shy at all to charge my card when I did my online order, but now I have to prove myself that Im not lying over a $6 order by going back to the store and making a case ??!! I shoulda checked for myself but I shouldnt have to be quality control at a fully established chain store with full staff and management. Disrespectful staff, poor service.
SH
Shelby Samuel
My experience here at this Panera is always a good one. To the amazing food and phenomenal service, I am not surprised I get so much work done as I am feeding myslef food I know I can trust. On top of all that, a very quick shout out to Alexa and Nica for going above and beyond. If anyone ever gets the chance of getting served by them, you will know what I am talking about. But great workers are only accompanied by AMAZING MANAGEMENT! You dont believe me? Go for yourself and go feel welcomed from the moment you step in.
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lily lin
This place gets packed quickly so try to order ahead of time using the app or online. There are no ipad kiosks to place an order instead of waiting on the line. There are a good number of outlets here for laptops. I love their iced green tea and the autumn squash soup. Its definitely worth it to become a panera loyalty member- you get one free pastry every year on your birthday, redeemable for about 3 weeks after your birth date; and once in a while after about 6 visits you receive a reward on your account.
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Luis Rojas
1:24pm 8/29/17 Came here for lunch and i gave my order to the manager on duty which game me a bad service... he looked at me and was not polite at all; not even ask me if i want the bread, apple or chips. He wasnt happy and add.on his own bread; i told him that i want chips amd gave me a look like he doesnt want me to eat in there.. I have 4 stars because the lady who served my food was fantastic. Great customer service and food its always good at panera..
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Warren Russell
Went in like Ive done many times before when I saw the person at counter wipe his mouth w/his hand and then went for my slice. When I stopped him asked him to wash hands. Owner said hes a young boy he dont know, told him wash your hands. Went back to work. He dipped his fingers in water drying fingers on his clothes. Told them keep food and left.
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Angela Baby
My wife and I had dinner here: She had a “Lobster Roll” with a bag of chips for $14.99. I "picked two", choosing an Asian Sesame Chicken salad and half a "Classic Grilled Cheese" sandwich for a total of $8 and change. (A piece of bread was included.) The food was very good, except for the grilled cheese, which was...
KA
Karla Ortega
It okay. A little too expensive for soup in my opinion, and im surprised that they have so few options for soup. How bout lentil? Veggie soup? Minestrone? Maybe clam chowder? Lobster bisque???? After trying the same soups over and over, it gets really boring to eat here, not interested in going back.
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Krohini12
I find that this Panera Bread gives you a nice amount of food. Sometimes when I order a salad from other stores I will get about 75% of the food, but with this location I always seem to get 100% of what I should be getting. To me that is worth the money!
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Jared Mohamed
The quality of food is good, but the service is inconsistent. On multiple occasions rapid pick up orders have been ten or fifteen minutes delayed, and frequently have been missing items; this pretty much defeats the entire point.
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A Private User
I love this place! The staff is so warm-they really do know your name! They treat you more like a mom-and-pop shop rather than a corporation. I always go there for their coffee. Beats Starbucks any day!
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tatianna d
This place is great, its easy and quick and their food is pretty healthy. If you sign up for membership, you get awards pretty easily. I recommend the Chicken Fontega Sandwich and the mac and cheese.
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Roxy Lachhman
This location never takes the time to separate the everything bagels from the sweet ones. I really shouldnt need to explain why I dont want onion bagels with cinnamon crunch.
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Doug Das
Like ordering from first counter, picking up from second counter, and sitting wherever without being chased away within a short time, even if its a peak meal time
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Shana
Love Panera Bread! Just 1 tiny detail....just wished they would keep the tables clean when customers are done....though I wish people werent pigs either.
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David Lemaire
Good food, excellent service, very clean, just wish they were affiliated with ubereats. I think if they had delivery, Panera would be perfect!
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good boyzzz
highly incompetent staff and manager is irresponsible and rude, supports his staff inspite of their misdeeds. never going to visit again.
KI
Kim Ramsahai
Love a light soup and half a sandwich sometimes, got some great sandwiches also the bear claw is to die for, very cosy for a quick bite.
KA
Kaynat Pal
I just went there today and gave me the wrong food. I food I got is a lot cheaper than what I ordered and isnt even good. Total waste.
TA
Tania N.
Need more vegetarian options for the food. The seating area is pretty good, and the quality of food served is great.
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Brian B.
Great service and usually quiet so you can sit and get some work done. Wifi is pretty decent over there as well.
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BOBBY BELL
Good food and nice place but they have to change the menu way to confusing wrong color and type font
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Diana C
Very friendly staff and clean place. The only thing it takes a little longer to get your online order.
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A Private User
Good service, friendly staff,. Sometimes hard to find a seat during peak lunch. Tons of parking.
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Leenoe Varghese
Excellent place to catch up with some munch.. healthy soups.. the wait time is not usually long..
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Tafheem Nayeem
Has a nice atmosphere and good coffee, but the food is extremely bland with poor portion sizes.
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Jon B
panera is always good but due to busy lunch time cant always find a table for groups of 4+
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Rashan Fray
Food is good but the New Hyde Park location has poor customer service from management.
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Farhan Rahman
Got tongue tie surgery, as a remedy had soup from here and a mango smoothie. very nice
TO
tomtom tamatem
Asiago cheese bagels barely have cheese. I have seen better ones in other branches
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Gautam Kumar
Food is normal but staff has stupid attitude ... kids, a little smile wont hurt .
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Nick Miceli
Dont come for dinner- always missing half their ingredients. Good for lunch
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Bikram Singh
Friendly service, great food, good place to work/study for a few hours.
JA
Janet M Reyes Carella
Clean, great food choices, quick courteous service, reasonable prices.
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theflamethefire
Great selection and they always have something different every season
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Christian A. Parrilla
Very busy location. Hard to find a open table. Food is good as usual.
TA
Tameka Duncan
I loved the place. Staff was friendly and the manager was wondering
