Address: | 155 Dolson Ave, Middletown, NY 10940, USA |
Phone: | +1 845-343-0880 |
Site: | restaurants.ihop.com |
Rating: | 3.9 |
Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–12AM 7AM–12AM 7AM–10PM |
PA
Patrick Ennis
First of all we get there and they take down our name, say 10-15 minutes and 20 min later we go in to ask where we were in line and they said no one wrote your name down (or they wrote Mulan instead of Michelle that they were calling earlier). They apologized and put us next. The whole place is freezing cold btw. Then we get seated and the waitress comes by to drop off straws and tells us her name and walks away. No drink orders? Huh? Then we finally get drinks and 1 hot chocolate had a nice sized hair in it. We get it replaced and then finally get the food...another hair! Unreal! The manager told us they were taking the meal off and they "accidentally" gave us the wrong receipt with the meal still on it. So, double the wait, 2 hairs, and an ok meal later we finally finish breakfast. Unbelievable!
A
A Private User
In the last few months I have been in this establishment twice. The first time with my daughter on a Sunday morning, after being seated we waited for over 10 minutes and had to complain to get service. The manager apologized, and things went smoothly from there. This morning after seeing their commercial for the country loaded potatos, I thought that I would try again. But the same story I was left waiting. This time I told the hostess that I guessed they didnt want or need my business, and left.
LI
lisa gilbeau
Arrived at 7:07 AM seated immediately..more employees than customers ( think there were 2 tables besides us) Waiting, waiting waiting.... still no server finally walked out..... we looked over at group of employees as we were leaving no one even looked, they had no clue we even left. Wont be trying a I Hop ANYWHERE for a while!
AR
Arnie Trudeau
We were trying to cash out abd had to stand in line mixed with the people coming in and told the heavy set cashier that this was not a good thing making people wait both ways to be here, she was snotty and said its been like this for 15 years with one register and its not gonna change now! Last time we go this IHOP !!!!
ER
Erich Raynor
I went to I-Hop in Middletown NY this evening with my Godchild and her service dog. We where refused service because of the service dog. We called the Police. The law was explained to the manager. We were not given an apology by I-Hop. We decided to spend our money some place else. Shame on I-Hop.
JA
Jasmin Castro
Service was good, but the food took too long to come out and yet it was cold. Sirloin tips were under cooked with a new bad sweet taste even after the second time being returned plus egg whites were watery. The chicken quesadilla was very greasy and cold.
KE
Ken Smith
Food is good, service & staff are above what you might expect ! The owner keeps this place, clean & appealing. Very fast service Parking is ample & convenient. You will enjoy yourself at this IHOP Ken Lana Smith
JU
Justin Mannagotter
Took 45 minutes to get a seat and then once we got this beat the waiter rushed us to place our order while we just sat down I would never come back here again service sucks and look at the food it took another 30 minutes
CH
Charlene Charlene
I love coming for breakfast even if the line is out the door. They are fast but no rushing. Food quality good and friendly staff. The manager know how manager the traffic. She is awesome. And its clean.
AM
Amir Ajuan
IHOP is OK. If you know it and know what to expect, you will have good dining experience here. The staff are nice, and when you have been here dozen times, you learn to appreciate it.
TH
The Gangster Shark
I love IHOP. The breakfast menu is amazing and the service is great! Take your kids here for breakfast early so there is no line. IHOP is the best pancake house ever!
PE
Peggy Plymale
Service was ok, not usual Ihop fast and friendly. Food was overcooked, lettuce in salad limp and warm avoid anything with fresh produce. Manger on duty, excellent.
DW
Dwayne Farver
The restaurant was packed, but we were seated quickly. The server was friendly and the food came in an acceptable time and tasted good. Id definitely stop again.
SH
Shani Harrison
They often allow the food to sit before it arrives to the table. My pancakes were luke warm at best. I had to smear the butter on the pancake not happy.
AL
alexa wilson
Slow service. I waited for like over 30 mins and fries are bad. They dropped the bread on the floor. Pancakes were okay could be better. Disappointed
DA
Daniel Edwards
After seated our party waited almost 20 minutes without even a chance to order coffee let alone our meal, we had no choice but to walk out.
V
V Frantz
A long wait to be seated even though they were alot empty tables. Food took awhile also but was good. Decor, clean and spacious parking
AR
arthur baylor
I found a mosquito in my strawberry lemonade and never went again. Disgusting hygiene and the manager is a disgusting human being.
FR
Frank laspina
We dropped her truck off early in the morning ,and its all ways nice to get in around 7 am and its not that bessy around 7am
SU
Susan Gaubatz
We come here every year on our way home from PA. And love it the food is great and the service is great and friendly
CO
Corey Dionne
Server literally RAN to get us hot sauce. They had a full house and we still got our food much faster than normal.
VI
vick ramdeen
Service was good. Dishes and cups was dirty. Food was bad... portions was small... ... not a good exper5
A
A Private User
Jenn Alexander. Request her. I'll wait the extra time to have her as a server. Amazing, sweet, genuine.
AN
Annette Patterson
Good fast service and not far off of the highway while we were driving through on the way home from Boston.
MI
Michelle Rosen
We always have to wait about 15 mins but its worth it because the food is good and do is the service.
LA
Laura Bonilla
Went to eat for breakfast... great food and very polite staff plus i got a free balloon animal
RO
Rory Farina
Nice people,gd food,coffee was cold,but they did a wonderful birthday surprise for my Aunt
A
A Private User
Great food , service is good , clean , friendly atmosphere,I would recommend !!!!
IS
isabel mulvihill
Staff are friendly and attentive.The portions are huge enough for two people.
TR
Truth H.
The customer service is great, the food is great, and its all around great.
MA
Matthew Wilkins
service is quick and people have good disposition. enjoyed my meal.
DA
Dapanpan Panda
Food is good. Breakfast menu is far better than the dinner menu
RA
Raven Atria
Service was great and food was outstanding! Can not go wrong.
DE
Denise Knebel
Service was very slow and spotty. Usually everything is good.
PO
Pokevan098
Awful. It took too long to get a meal, it wasnt even busy. Im
MI
Mike Njus
Friendly staff, but the food took a long time to arrive.
TH
Thomasina Brown
My family and I go every weekend. Service is the best
TE
Technicalboy3000
I like there chicken & waffle breakfast meal FRIRNDS
JI
Jim Curtis
Found a used condom on the floor under our table.
IL
Iljas Bajramoski
Delicious. That big steak omelette. Mmm mmm good.
WE
Wendell Dauch
Ghetto Place in the crappy side of Middletown, NY
MS
MS. DAWN
Chicken and waffles this is the place to go
SA
Sandra Pride
Good food. Fast service. Great prices
CH
Chris Adams
Good food and very clean place trust me
LO
lorraine loren
Its okay not as good as food use to be
TI
Tina Rodriguez
Service is great. Food is delicious!!
GE
George Solano
Good food service is good Prices are
DA
Daniel Gorelik
Expensive for a breakfast franchise
AL
Allen Guttenplan
Good pancakes... service... prices
BR
Bryan F
Food is great service is horrible