Address: | 5729 Main St, Flushing, NY 11355, USA |
Phone: | +1 718-961-0263 |
Site: | philandsonsny.com |
Rating: | 4.3 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM |
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Beverly Huang
Ive ordered from them many times and they have consistently taken over an hour, sometimes up to two although they are less than a mile away. I always tip generously and am cordial. Their food is mediocre at best, but always reaches me cold. The only reason I order from this place is because of their close proximity and range of items offered. This time is where I finally draw the line. The 1st time I called to inquire about the wait, the woman that answered was clueless, dismissive and indifferent, giving me the old "itll be there any minute now". The 2nd time was to notify them of the missing items from my order and got put on hold for 10 minutes, to which they then said "oh the delivery guy forgot to take it with him". Shouldnt your staff have realized that there were orders sitting around when he left and all orders got fulfilled if that were actually true? So when I called up for the 3rd time frustrated and to cancel those missing items, I was told I dont deserve an apology because of my attitude. The manager then proceeded to lie about the time they received the order which I placed at 4:13pm, but received at 5:40pm. He said they received the order through fax at 5:14pm, but when I called at 5:20pm the woman that answered had no idea and then finally said it had left a long time ago. He continued to berate my concern as an industry professional and customer and mockingly offered a manager position. Overall, this place is only good when the food isnt cold and they actually adhere to their delivery estimate of 30-45 minutes, thereby avoiding any nightmarish interactions. But in truth, the level of arrogance and imprudence the manager has displayed pared with the imbecility and negligence of the staff proves this establishment is nothing but an unsavory run-of-the mill pizza joint posing as a restaurant. A dime a dozen, next time Ill be walking down the street to get my pizza fix.
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Patrick Ireland
I have never written a review of a restaurant before but my experience today has pushing me to it. The food was disgusting. The pasta was overcooked mush, the garlic bread was somehow soggy and burnt at the same time and the calamari was as hard as rocks. The only thing that was edible was the sausages which were good. But thats not the worst part. I called to complain and the manager Sal was a jerk and was more concerned with denying a mistake had been made and being right than listening to an unhappy customer. I would have been happy if they just remade the food but the guy was such a confrontational bully..i have never been spoken to by a manager like that in my life. So disrespectful to what could have been a long term customer had he given me the opportunity to see that it was a one time mistake instead of just how he runs his business. If you want horrible food supplied by a jerk this is the place. A picture is worth a thousand words. He said he wanted to see for himself the food he served me well here it is. If you want to do w
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Nicole Manbru
I order lunch from here every so often and dine in when I have time to get away from the office, and have never given a review... my favorite thing to get from here is the rice balls and stuffed mushrooms, always delicious and better than the last time! Ive ordered a few things off the menu the chicken parm is always cooked to perfection, the bar pie is one another one of my favorites cooked nice and crispy! And the capricciosa salad is always on point, with enough chicken to finish out the salad! Oh and I cant forget about the French fries always cooked evenly and never soggy! Love the food from here and would definitely recommend!
HI
hi, hello
If you want a great slice you will be hard pressed to do better but the surprise here is the excellent southern Italian cuisine. No this is not fancy food but excellent family style as if your eating at a friends house. If you want a fancy place dont come here. The grandmas pizza is great as is the veal parm grinder. The veal parmagina dinner is as good as any fancy place but again this is very informal. Overall a great place for lunch and definitely take food home for the family, cant go wrong. Tell Sal David sent you.
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Martin Gutierrez
Dont listen to bad reviews about this place! Phils has GREAT pizza and dishes! Try their garlic knots, grandma and margarita pie, gnocchi and lasagna!!! I personally recommend those :) Always friendly staff, just think ahead when you order since they may take around 45 min. But believe me its worth the wait!!!! :D I hear people over and over again recommending great pizza in NY, when I give them a try I think that phils is better! Enjoy :D
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John Grigsby
The pizza was amazing! Completely delicious. The garlic rolls were mouth watering. I will be coming here again when I deliver a load in the area. Anyone that loves real, old fashioned, hand-tossed, Siciliana pizza, will feel right at home here. PS: they deliver too!
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Joe Giunta
What ever you do DON"T order their Greek salad because its not a real Greek salad. Its missing the Grape leaves and anchovies How can you call a salad Greek without the GRAPE LEAVES and ANCHOVIES! There is NO LOVE , this is caused by loving money too much!
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Osama BinLaden
listen to this stewie guy he is right my mother and i got a stomach ache from this place i ate at lucia pizza in main street and xtra cheese pizza in northern blvd flushing no stomach aches My parents and I are gluten sensitive and lactose intolerance
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David Charriez
My go to spot in the neighborhood. Good ol fashion pizza and service here. The owner is down to earth and cares about his patrons, unlike the owner of the corner deli closer to the hospital.
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lily lin
just ordered delivery from here tonight. it was SO DELICIOUS! i ordered the baked clams, pepperoni pinwheel, mozzarella sticks, & a rice ball. everything was super fresh! thank you guys!
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Patricia McHugh
The food was delicious and our waiter was terrific. After a 12 hour day visiting a loved one at the hospital, our meal was perfect. We will be back tomorrow! Thank you!!
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Shelton Williams
Great place to bring family and friends. The food is very good and is made to order. Im here now getting food for the family................S. Williams
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Mario Candelaria
Love Phils great customer service. Have been going there fo 20 plus years. They treat me like family. Love the Italian dishes.
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kimberly patino
It was a nice quiet atmosphere, I ordered a spaghetti dish, it came with a soup, which was amazing and the food was delicious.
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Joel Alanis
2 Words! "FAJITA PIZZA,"!!!!!!!!!! That some good stuff. I didnt even know such a thing could be done. Bravo fellas...Bravo.
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Jasmin Costa
I love their pizza and zeppoles. The owner is so sweet and the workers are soo nice. I always loved this place.
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Henry Berrios
Fantastic tasting pizza!! Honestly the best eating place Around since all the Asian cuisine sucks really bad.
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Roy
Talk about service very friendly staff and great pizza had 3 slices or maybe it was 4 they are so good....
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Efren Nunez
Food here is always great you could taste the freshness in every bite,authentic Italian food.
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Dean Russo
a little slow, a little old, a little odd. good pizza. thoughtful,precise,exact,prompt
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J Nugget
the pizza is ok, there isnt any other pizzerias in the area, so itll do.