Address: | 403 Commack Rd, Deer Park, NY 11729, USA |
Phone: | +1 631-667-2464 |
Site: | rubytuesday.com |
Rating: | 3.6 |
Working: | 11AM–11PM 11AM–11PM 11AM–11PM 11AM–11PM 11AM–12AM 11AM–12AM 11AM–10PM |
ZH
Zhanise Jones
Last night (6/1/16) I went to eat here with family. It was around 8ish so there wasnt many people. Lauren (sorry if I spelled it wrong) was our waitress and she was great, absolutely no complaints about her. Now the problem with this Ruby Tuesday starts with what they advertise. I ordered a spiked lemonade, a regular is $7. What their menu ADVERTISES is "Make it a LARGE for $1 more". Large would obviously mean a Larger cup that holds a larger amount of liquid, right? I get the large cause its only $1 more, who cares. They put it in those goblet glasses. I order another one but this time I order a regular size. As soon as it came to the table I poured it into the goblet glass and what do you know, it filled up the same amount. So really what is the $1 extra for? One of the workers got the manager for us so we can get this cleared up. She was some blonde lady I dont even remember her name. She tells us she doesnt know what the $1 difference is for, she didnt even know the price of the drink to begin with, she says sorry and says she will take off one of the drinks from the check, then she gets the bartender to better explain. How are you a manager and dont know about the pricing and why theres a dollar difference that you need to get someone else to explain for you?? The bartender isnt in control of the cost of the drinks, they just make them. The bartender comes over and explains the extra dollar is for more liquor but hes giving attitude, why? Youre not even relevant and nobody was mad at you. After he walks away the manager tells me the regular glass is 16oz and the goblet was 19 or 20oz. HOW IF THE REGULAR GLASS FILLED THE GOBLET THE EXACT AMOUNT?? then she tells me the drink probably melted and made more liquid. No, nothing melted cause i poured it in as soon as i got it. They should get rid of that manager cause she obviously doesnt know enough to be a manager, she has a poor attitude, and she doesnt stick to her word. I guess she thought she was slick thinking I wouldnt notice that she did NOT take off one of the drinks even though she said she would and i agreed that she could. Other than that, the food is great as always.They also need to change what they advertise, because when you go out you dont order a Large Alcohol do you? no because that doesnt make any sense. Stick to the regular size drink. Also, both my drinks tasted the same and didnt taste like much liquor was in it anyways.
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Lauren E Eisenberg
Extremely disappointed.. the salad bar was good w/ fresh ingredients being put out and switched around every few mins which was nice to see .. but my broccoli and cheese soup took 25 mins to come out and was terrible!! Tasted like they used fake cheese like cheesewiz and my "side of fries" (which also took 25 mins to come out in a non crowded restaurant) was about 10 French fries on a small plate extremely overly seasoned and salted I couldnt even make it past eating 2 of them without literally rubbing them on my napkin to try and make them edible and eat a few more out of pure hunger after waiting for so long in the first place.. very disappointed
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Quintin Williams
This one star goes to Robin the bartender. Ive been coming to this particular Ruby Tuesday for 10yrs now. Robin gave me such a rude response to me just asking a simple question about a pick up order, and she did it in front of customers at the bar. I know shes been working at this location for a while, however she needs to work on her attitude. Based on some of the other reviews you can see something isnt right at this particular Ruby Tuesday. Ill definitely be back because the food is awesome but staff (especially Robin) needs better training.
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Sharon Hamilton
I went there for dinner it was the nastiest food ever. The food was very dry and tasted bad. The waiter was a fat and sloppy guy he took the order and then came back to take the order again we were like really dude. The tables and the decor is bad in the place. Thus was Labor day weekend. Went to Westbury restaurant a few years ago and that was nasty also food was bad you need to shut these restaurants down. Will not come back to this place.
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living life my way !
Food was amazing, atmosphere was inviting, and the people are just super friendly.. they offer a salad bar for those who want all you can eat salad. The drinks are well made also. What made it a great experience are the waitress and Waiter Kim & Nicholas.. they were awesome, funny, and knew what to recommend because they theyve tried most of the food. Also Nicholas is a very handsome man, so you get the looks and the service.
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Anna
This was by far the WORST restaurant Ive ever been too. Servers were very racist. On top of that we had to wait to be seated for half an hour and when we did get seated I was getting stared at by the servers the whole time making it very uncomfortable with them laughing like jackass. I even found a hair in my food and saw them serving drinks to underage kids. I do not recommend this restaurant to anyone.
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Japa
After the fact that I waited around for a menu. Trying my best not to lose my patience. Yet the place was half dead. After getting the menus from two girls, they disappeared again. My husband looking around for someone with a kids menu was just it. Simply walked out and will never go to a ruby Tuesdays again. I was reminded why I hadnt gone back in years.
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Heather Miller
The food was bad. My husband and my son both ordered hamburgers and they were both VERY under cooked. My son asked for his to be well done and it was pink. My husband said his was extremely rare (rare as in, he later had a stomach ache from eating under cooked food). My food was fine but I will not go back there again.
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Johncarlos Vasquez
Ruby Tuesdays is one of my favorite restaurants to enjoy a burger. They make their patties to perfection not only full of tons of flavor but made to savior every bite. Cant wait until my next visit always have a wonderful experience when coming to Rubys especially with how much respect the staff treats you with.
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galina kogan
Bourbon chicken ordered was a piece of grilled cold chicken breast with a dollop of warm some kind of BBQ sauce on top. Plate was bare of any garnishing at all and did not look as a restaurant s entry should... Looks like chef doesnt care and gets away with it. Draft beer was warm and flat.
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Philip Kohler
I normally try to avoid these chain restaurants because I dont like the way the food is portioned, prepared, or presented. This restaurant does have a decent salad bar, though. This salad bar and their friendly staff are why we periodically visit this restaurant.
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Richard Sowell
Ate there quite a few times while in New York. Some experiences were good some were not. There is always a coupon that can be used to make it worth your time to go there.
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Kyle Noonan
Best priced Steak, baked potato, and broccoli dinner. Prepared just how mom or grandma would make. Tender juicy beef, green Soft broccoli, perfectly steamed baked potato