Address: | 30 International Dr S, Budd Lake, NJ 07828, USA |
Phone: | +1 973-426-9200 |
Site: | panerabread.com |
Rating: | 4 |
Working: | 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 7AM–10PM |
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A Private User
Went there a little before 8 pm this past Saturday. I have been to many Panera Bread cafes. This one is by far the worst. The dining area and the bathroom were filthy. It looked like the bathroom hadnt been cleaned in a week. A stall was closed with an "out of order" sign because it was dirty. Trash all over the floor, garbage can overflowing. Dining area had food and other trash on the floor. Looked like they never wiped the tables or seats off. Waited a long time for food, almost 10 minutes, and they werent even busy. They were out of chili at 8 p. m. on a Saturday night. Got black bean instead. Soup was dripping on outside of bowl and all over tray. I asked one of the workers for a refund of the difference in price between black bean soup and chili. She talked to a manager, who then told me in a sarcastic tone, "Its a dollar." I said I wanted my dollar. So he threw the dollar on the counter. Didnt even apologize. There were a couple of employees sitting nearby who "got off early." One of them was flying paper airplanes in the dining room and one of them ended up under my table...so they had to interrupt me to retrieve it. If the place was so dirty and it took so long to get a food order out, WHY were they let off early, just to hang around the dining area and annoy the customers? The place is a dump. The employees are rude and lazy, including the manager. Stay on 80 and look for the next P Bread. Avoid this one at all costs!
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Katie Ricker
I cant say anything bad about Panera! Especially the one in the trade zone. I always do rapid pick up orders, sometimes theyll make a glitch. But were human! All I had to do was call them & they asked if i could return & to enjoy the extra chicken noodle soup i got instead of a chicken & wild rice! I get there, they give my 2 bowls of wild rice, the one wasnt totally full they had just sold out, so in return they gave me 2 pastries! Thank you Adam, Thank you to the other gentlman whom helped me both times! Sorry, I regret not getting his name! & Mike! Mike helped me a previous time. You guys are great here. Love coming to this location. Love Panera!!!
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Mikhail Veygman
Its a Panera Bread! Its been my familys favorite for quite some time but since we dont have anymore business in the area we dont visit it as often. It is good and consistent just like a Panera should be but it is not as crowded, or at least I havent seen it as crowded as some of the other locations Ive visited. The food is good, timely and tasty, and so is the coffee. :)
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Carl Clegg
Best to pass. This is not a good place to eat. The counter people are rude and demeaning. I asked for the half sandwich and soup package. I made it really clear. They charged me for a soup and full sandwich. The place is dirty and obviously management does not care about customer service. Lastly, the prices are really high for what you get. Id go elsewhere.
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Taylor Satula
I love the staff at this Panera. The (man with salt and pepper hair who seemed managerial) manager brought me my food and thanked me for coming in and shook my hand earnestly and told me to call if I need anything. What a nice guy. I know its Panera but thats the sort of stuff that makes me choose to come here after work vs. another spot on my way home.
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Raf T
Ive always enjoyed the food here. Very quick and not over crowded. Love the soups. It would nice to have regular whole milk as a choice for my coffee instead of just skim, 2%, and half and half. Why is 2% even there? I can make 2% by mixing skim and whole milk if they had whole milk.
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Neil Anderson
the counter person kept saying "I can take the next person" even though my daughter and I were the only ones there. as we had never been there before we were standing to the side looking at the menu. food was good and the atmosphere very comfortable.
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Morton Fox
This Panera Bread is a standalone store within a strip mall. They offer pretty much a standard selection of sandwiches, baked goods, and soups, like all other Panera Bread locations. I find the food to be a tad overpriced but service was good.
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Misty Mott
Very easy ordering from a computer kiosk then just go to a table and for was delivered. Still have the option the stand in line and order with a real person. Food was delicious and healthy and prepared quickly.
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Neha Prashad
I am impressed with this Panera! Unbelievable food and prices were perfect. Also service is fast we needed to get our fast and we got a takeout in 8 minutes. Food tastes fresh and just made
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A Private User
Poor service screwed up my order twice, the bathroom was as dirty as a gas station in Newark , dont think it will be here long unless they fix the problems
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Daniel Caffarel
If you have to eat fast food, you can do worse. The kiosk ordering is a neat touch. Its a little confusing with drinks or I wasnt paying attention.
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Mahmoud Elmilligy
A favorite place for lunch! Love the order from table feature, this way you dont have to wait in lines and ensure you receive what you ordered.
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Brianna Bridgewater
Many of the employees are very polite. Its the perfect place to stop by for lunch :) The cheddar and brocolli bread bowl is delicious #bangin!
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Juliana King
Similar to most Paneras. Usually very busy. On the service side, they want you in and out. Food is usually consistent. I like their bagels
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John Ukos
nice atmosphere, slightly different take on fast food. Food was good but we found it a bit pricey for what you get
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Benjamin Ivers
Friendly staff. The service was a little slow, and it took a second trip to the counter to get my bakery items.
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Sharon Tiensch-Forrester
Whats not to love about Panera? This place is clean, it serves great, healthy food and makes a great latte.
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Decks NJ
Friendly staff, and quick service every time I have stopped by for bread. Love the specialty loaves.
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Brooks Robinson
One of the nicer Panera restaurants. Always clean and the food and service are consistently good.
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Harley McMahon
The customer service is remarkable, they are always at your service with a helping hand!
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Carl Beltran
Location is convenient if you are driving near Mt. Olive (NJ) in Interstate 80 East.
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Maggie Bues
Good like that you bring the order to the table especially when you are busy!!
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Tim Guella
I have yet to be at a bad panera. This one lives up to the companys standards.
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Faizan Munshi
Love this place. Great place to eat and spend time with friends and family
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Niv Daus
Services unbelievable price is good the food is great fresh and delicious
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Jee Fisch
Food delicious, very crowded, uncomfortably chilly. Service was pleasant.
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Amber Ianetti
Always on point, fresh food, and smiling employees!
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ann walter
Try the spinach and artichoke souffle
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kelly osterman
Good food,and very clean
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Reza Razavian
A high-tech Panera!
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cheikh atar
The food was good