Address: | 1345 Southern Hills Drive, West Plains, MO 65775, USA |
Phone: | +1 417-256-1131 |
Site: | tacobell.com |
Rating: | 3.1 |
Working: | 7:30AM–2AM 7:30AM–2AM 7:30AM–2AM 7:30AM–2AM 7:30AM–3AM 7:30AM–3AM 7:30AM–2AM |
JO
Joel Davis
Went there this last Sunday, ordered a few meals, they pull out medium drinks. Asked them why "Well were out of large drinks". Me, "Youre out of large drinks?". Them "Well no, but they all have pictures of the new item and we cant hand them out yet". Me "The item was leaked the day it came out, its a quesalupa". She just looked at me stupid. "Well will you give me two 16 oz drinks then?". She would not answer me, kept looking at me with a stupid face. When I order something I want what I order, they need someone that keeps up stock better, that was ridiculous to me.
MI
Misti Jens
Been to taco bell several times after remodel and its ALWAYS so SLOW! Went today to get my daughter something to eat before her game and I Waited in drive thru for 25 minutes for a Quesadilla and Nachos. When asked why its always so slow now the Girl said they only had 3 workers! Asked why that was and she said " The Managers" Are the Managers that bad that they cant keep help?!? Leaving the drive thru line is not an option as once ur in line there is no way out. Prices have also went up as the food has gone down.
H
H A Johnson
On my most recent trip to Taco Bell I noticed order was missing three items and receipt when I got home. Tried calling no answer. Drove back to Taco Bell to get order corrected. Manager said five minutes but it took 30 minutes. It would have taken longer had I not asked for my order. Upon getting my order, I noticed I was again missing some items. At this point didnt feel like waiting an additional 30 minutes. I guess the service didnt get the renovation it needed along with restaurant.
AD
Adam Byrd
Taco bell has always been my favorite fast food, but I have never been so disapointed with a food order. The taco bell in west plains gave me stale chips, a sloppy mexican pizza, and our double dilla was more like a half a dilla and missing most of the ingredients... not to mention the unmelted cheese. I will not be going back. This remodle must have lost all of their decent employees.
JA
Jared Hall
I have finally stopped going here. Orders wrong(things missing, fixed improperly, or just taking forever). The worst experience I had went got food, returned twice to correct order.... 3 tried and still wrong. When I called the attitude was less than receiving about messing up the meal 3 times and still having parts missing. Havent returned to even get my free meal.
KA
Katlyn Smith
Delicious food as always. The wait times after the grand reopening were very long (probably mainly a result of the ridiculous amount of people going there at all times if the day after the reopen), but they are improving. The renovations inside and out look very nice. Love this place, have been going here for years and dont plan on stopping anytime soon.
DA
Dani Hayward
After waiting 20 minutes in line, I get to the window to a greasy hot mess. I received 2 bags which was supposed to be my complete order. Several miles down the road, I discovered that half of my order was missing ($5.00 worth). It was too far to go back and get it. I did turn in a negative survey with Taco Bell.
MA
Mary Jane
Horrible experience instead of focusing on my food and giving me the right meal Victoria r the cashier hit on my boyfriend very rude and very unprofessional. I will never go to this taco bell ever again its ridiculous they dont even deserve a star
TJ
TJtheAverage
Food there is nice and i have never had a problem with waiting or an order mix up. But for some reason, they dont answer the phone. I have called four times and listen to about 15+ rings before hanging up and trying again.
A
A Private User
Taco Bell is great when you are 11 years old - Kids love Taco Bell - but always, always check your bag before leaving the drive thru window to ensure you have everything you ordered.
RI
Richard Ingalls
Its a standard Taco Bell: decent food, but the service always seems slooooow. But that seems like a common theme among Taco Bells. The staff seem friendly enough though.
KE
Keegan Wilson
There was no one in line in front of us and it still took 25 minutes to get our food. We could have dined in at a nice place faster than we could eat this "fast food"
MA
Mary Ely
I got yelled at for taking photos with my cell phone and was told I wasnt allowed to. Also, this taco bell has the slowest service of any Ive been to.
JE
Jerry Allen
the worst Taco bell experience ever, there is nothing fast about this food, and parking lot is ridiculous, if youre wanting fast food go else where
CH
Chrissy Miller
Never have problems with this taco bell. As with any fast food resturant some times you get stuck in the drive thru. Always really good staff.
JU
Julie Lyon
Its okay, food took a little while to get. We were sitting in. There was a missing chair and was okay with the cleaning.
SP
Spencer Gille
Really good service, but drive-thru line moves slow. Food has always been good and havent had any messed up orders.
PA
patrick smith
Slow, expensive, during rush times they often mess up the order. At least they let you keep the wrong items
KA
Karen Rikard
So slowwww!! Trapped on drive thru! No way out if you change your mind and they are rediculously slow!
BI
bill dozer
I will be eating there when I want Mexican food because they are very nice and fast and friendly
LA
Ladonna Vanderbilt
They are awful they NEVER EVER make their 7 layer burritos right!!!!! It Really Hacks Me Off.
CH
chancey tilley
The food was outstanding,the bathrooms were clean and the service was on point
TI
tina daily
Great food at great prices. Willing to make new food for the public to try.
MA
Matthew Oaks
Good staff, Orders are correct 90% of the time, currently under construction
AM
Amy Dunn
She was helpful and friendly which is awesome qualities in a worker
MI
Mindy Lawrence
Set in drive thru every time I go for at least 15 to 20 mins grrr
DE
Debby Silva
Slower than would like, but food is made when order and is yummy!
NE
Neal Hardin
Worst service in West plains bad no stars not even a half star
CH
Charles Bass
I waited 27 min for 3 tacos... And they was not. Really busy..
SA
Sarah Martin
Good quality food, sometimes a wait but overall great place .
CH
Chris Caldwell
Employees are rude and dont know what they have on the menu.
BE
Ben Bird
I like the look after the new remodel, always like the food.
JU
JustJJ
The service/attitudes has declined since the 2016 remodel.
LI
Lisa Toler
Typical fast food place - cheap but decent food.
NI
Nick Myers
Always a wait here. Staff is always friendly.
MI
Micheal Devencenzi
Great food, fast service, friendly faces.
HE
heath lair
Reasonably priced Mexican Fast Food
ZE
Zeb Cheek
Good food. Hit or miss service.
G
g Collins
5 dollar big box was awesome
ST
Steven Rich
Order is wrong a lot of time
TR
Trista Pinnon
Long waits for subpar food.
DO
Doug Collins
Typical fast food but good
KE
Kendra Roark
Breakfast menu is the best
LI
Lisa Lockett
Great place cheap food
TO
Tommy Marcak
Always sooo slow!
AM
Amy Fischer
Fast food tacos
DE
Debbie Powers
Good food!!!!
SH
shawn busby
Good food
JU
Justin Goss
no go