Taco Bell
| Address: | 353 S Kirkwood Rd, Kirkwood, MO 63122, USA |
| Phone: | +1 314-909-9803 |
| Site: | tacobell.com |
| Rating: | 2.8 |
| Working: | 7AM–12AM 7AM–12AM 7AM–12AM 7AM–12AM 7AM–1AM 7AM–1AM 7AM–12AM |
Location
Photos 100
Reviews 32
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Luke Kuykendall
It seems like the employees hear dont know how to make a chalupa. I love Taco Bells chalupas. But it seems like everytime I go here for lunch my chalupa isnt cooked. The shell is supposed to be grill pressed hot. Which gives it that flaky crunchy texture. Instead I get a cold damp thick flour tortilla shell and what is more like a thick soft shell taco. :/ Asked staff about it and they said and i quote "thats just how we make em ". Nice attitude...
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Luke Madden
The worst taco bell I have ever been to. Employees are all extremely rude. Tell me no I cant get something regularly because its an incontinence to them. The assistant manager even yelled at me this last time. I was tolerant thinking they were just ignorant teens but that crossed the line. Taco bell officially lost my business. Corporate really needs to take a look at this entire staffing issue manager and all.
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Kirstie Hamel
This is my favorite Taco Bell. The employees at this location are always nice and friendly, even if the drive thru line gets a little too long during lunch. The food is Taco Bell (which is delicious) so align your expectations accordingly. The dining room is kept clean and trash is emptied regularly, so you dont leave with the gross feeling that most fast food restaurants cause.
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Lane Morecraft
I live in Kirkwood so this is the closest location to home. I have attempted to order food here 3 nights over the couple weeks. I now leave a comment because 3 times now I have arrived well before closing time at night and no one seems to be working. Lights are on but no one is home. This is not great for Taco Bells "Open Late" claim... go find a better location.
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Kegan Myers
The employees are either indifferent if not downright rude. They do not follow their posted hours, often closing 3 or more hours early. They get items in your order wrong, especially if you modify the items in any way. I have waited 10 minutes to have my order taken, and 10 more to get my food. I do not understand how this place can stay open.
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Pablo Coluccio
Its imperative the lack of respect to customers the crew on this location has. They all look like its a curse to be working there. Drive through empty, dinning empty, the Order wrong and missing an item. Crew member proceed to blame the team member who took the order. Like if i have to go and talk to her while shes in the back, lol.
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Andrew
Smh these people act like they want to fail in life smh. I asked for a quesadilla I said cheese at first but then changed to chicken or whatever and when I got it, it had half uncooked cheese slapped onto some bread smh. Then when I asked about it she said thats what it is. Boy Im heated I aint never eating that crap again.
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Nate G
Went to this taco bell an hour before closing, or at least before their posted hours. We sat in in the drive thru for 20 min. Then they shut lights off on us, as if we wouldnt notice.. and then on the drive pass I noticed 3 people inside, one of them bat winging me on the way out... today is oct. 27th, 2016. Bring rain.
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Laura Hacke
My friend and I went through the drive through, ordered two drinks and mini chicken quesadillas and got beef, no straws and no napkins (which she cant eat) so we went back to get the correct order. They did so but when we checked there was also beef inside so of course we come back and they get an attitude with us
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Le Ha
Drive thru employee stole my credit card. Called store and they treated me horribly. Called the Police and reported my card stolen. Police were able to find the employee. Obviously, this store needs a total revamp on customer service, food quality and staff training. Heres the DMs # 314.two two 9.64two6.
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Sarah B
Pretty sure they lied and said they were closed even though their hours were posted as open. Thought I couldnt have been let down even more after the last time when they gave me a tortilla with everything separated. Huge mess, huge waste of time and money.
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Ella Naeger
The workers were very rude and took wayyy longer than they should have to help us. They were extremely disrespectful and it has been this way the last few times Ive been here. Not to mention they have not once gotten the order right. Horrible service.
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Rhonda Hughes
The wait in the drive thru was ridiculous(and only ONE car ahead of me), the cashier was indifferent and they were out of hot sauce! The tortilla on my burrito was even crusty on the edges. Wont be visiting this location again.
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Travis Perry
They take orders fast but frequently mess up the order or get it wrong completely. The hours state what they are open till but more often then not they say they are closed before hours of operation
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Mike McKeown
This location has really gone down hill. Stale nachos that are hard to bite through, tacos filled only 1/4 of the way full, cheese sauce that is way passed its prime. I dont plan on going back.
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Andrew Scott
They ALWAYS turn off there lights early so people think they are closed. They also close early almost everyday + dont have a working screen so you dont know if they are up charging you.
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Jon Grothoff
Ive been coming to this Taco Bell for a long time and every time is exactly what I expect it to be. The food tastes exactly like it should and the employees are friendly enough.
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Sean Greene
I showed up 1 minute before closing and they refused to serve me when 2 people we already in line. No one was behind me and it wouldnt have been an inconvenience to them.
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Andy Perez
Great service. When they were behind on my order they threw in a little dessert. Food was the same as most taco bells, but at least they care about their customers.
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James Willis
So rude and they always refuse to give you more than a couple packets of sauce for a big order. There are better options in the area. Best to avoid this one.
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Sean Grider
Gotta love how the black teens that sit in the back, take up three tables, are rude and loud get free food from the counter staff. When do I get free food?
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Henri F.
Ive been going to this taco bell for probably ten years. Ive never been disappointed, because its taco bell. I always get what I ask for. Most of the time.
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rob k
How has this place survived for so long while being so terrible? From the quality of food to the service, this is one of the worst TBs Ive seen.
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Varagod
Cashier was hostile and cold, and snatched my card from me. Good came slow and completely wrong. Second visit and nothings changed.
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sarah matern
you cant get anymore rude than this bunch.. They need some new employees. They obviously arent happy with their jobs.
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Valerie Mason
They covered my entire Mexican pizza with guacamole awful. Ruined my lunch for a 3rd time this week
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Nicoleas Yowell
Its only place to severe breakfast and I can recommend the location for the customers can get it
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matthew odlum
Decent service, the food was just ok. I tried the chicken nachos. It seemed very fattening.
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TJ Nelson
Horrible service & smashed taco. You guys need cashiers with less of an attitude problem
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Brennen Grone
Very bad service - worst we have ever had. Worst Taco Bell in the country hands down
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Don Stolberg
Out of tea and wouldnt make more at 7pm. Very slow service.
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Robin Mesecher
Friendly and fast! Plus we almost alwaya get something free.
