Address: | 70 Homer Adams Pkwy, Alton, IL 62002, USA |
Phone: | +1 618-466-8897 |
Site: | tacobell.com |
Rating: | 4 |
Working: | 7AM–3AM 7AM–3AM 7AM–3AM 7AM–3AM 7AM–4AM 7AM–4AM 7AM–3AM |
BJ
BJ Downer
The two stars are really directed to the evening (9pm-11pmish) time. Wait time is absolutely ridiculous. They always have two to five vehicles waiting to place an order with no one from the speaker to the window (maybe one vehicle at the window waiting for their order). This is telling me its either poorly managed or poorly staffed on the evening crew. On the flip side staff is always nice and the food is both well prepared (well put together) and hot. Im thinking this may be a management issue because handling more than one or two orders at a time seems to be the issue at hand. Im actually surprised their rating is as high as it is. Hope something can change because Im going to start going to Steak n Shake next door where people in the drive-thru are managed better. Surely you shouldnt be getting Steak n Shake faster than Taco Bell.
SC
scott setzer
This place offers pizza hut on the menu but every time i order it they say they are out or it will take a lot longer to cook and there is always a wait. Why offer it as fast food like the rest? I sat here today only because my son wanted pizza and my daughter wanted tacos. It took 25 minutes for a small personal pizza and that was after i had to go to the counter to complain. Will not be coming back here anymore. Same quality issues for years.
MI
Mike Mook
Been going here as a regular customer for quite a while. I really do enjoy Taco Bell and I like that its in a convienent place. Notched a star because Im the past few years the service has went down, especially the night crew. Other than that this place is pretty good to go to.
WI
william atkins
The worst cant never get my order right and the food is always skimpy like they cant afford to fill the tacos dont have any problems with other taco bells just the Alton location
JA
Jarod Howard
Some amazing employees, pretty standard-quality food subjectively; its made hot abd relatively fresh (if not fresh). Its legit for some TB, yall know what i mean.
CY
CyRhen Sohngs
The staff is always super nice and helpful and my food is always correct and good, and if by chance it is wrong (cause its always good lol) they always fix it
LI
Lisa B
Food was good, hot and very fast, the general manager was there ruining things smoothly. He went out of his way to make sure his customers were happy.
JO
Joy Elliott
They are usually very quick at their service. The food is "okay," but that is to be expected for a fast food joint. The breakfast is great, though!
JE
Jesse Sauerwein
I waited for over 30 minutes in the drive-thru. By the time I got my food half of it was cold. At least the guy at the window was apologetic.
KA
Katie Certa
Every time I come to this store. My order is right. If ever it is wrong they fix it and very nice.
FU
Funny MapGuy
The Burrito and Taco that I got Was very messy and All Cracked up. Also the Service was OK.
AA
Aaron Films
I love taco Bell because I like tacos and burritos and no one else makes food like them
CO
Cory Wooden
Its Taco Bell. Not bad. Not particularly good. Perpetually long wait times. Very clean.
SH
Shannon Knight
Got rid of pizza hut that went with it. Now my kids wont eat there.
A
A Private User
I mean come on its Taco Bell. Good and Bad at the same time.
BU
Bud Price
Typical Taco Bell, good location, small, limited parking.
NA
Nathanael Herbert
Good food. It was fresh and hot. Service was super slow.
RY
ryan skylar
Seating sucks ass. But food and staff where great
TI
Timothy Lamke
Expensive for what you get. Not really my thing.
MA
Mark Stewart
Good service, great food. Lets eat here again!
LA
Larry Sims
THIS IS ACTUALLY A GOOD ONE!!! every time.
JE
Jeff Alderman
Good fast food, prompt service.
BR
Brian Burgess
Its taco bell lol yes plz
TR
True Joker
Is good staff is friendly
EY
Eyvette Stewart
Love their tacos
TH
Thomas Whitten
Its a taco bell
CA
Carden Rythcorm
Long wait times
AN
Andrew Futhey
Yummy tacos
DO
donald Raymond
Good food
RE
Regina Huber
Good food