Sonic

Reviews 17

GA

Gabriel Bennett

Took my family here tonight (4/26/2016) a little before 9:30 p.m. CST and got probably the worst service weve ever had from any Sonic location weve visited across the country (including locations in Oregon and California on the West Coast!). We ordered two medium shakes and a small cup of vanilla ice cream for our 1-year-old son, which should have been a quick, simple order. There were only a few cars in the stalls there at the time and we thought wed be in and out in only 5-7 minutes max. WRONG! Believe it or not, I think they actually forgot about us after we ordered: while we sat there waiting, several other cars that had pulled-in well after we did, got their orders and left after only a few minutes. Meanwhile, we continued to wait. After 20 minutes of this, I finally pressed the call button again and politely asked them where my order was. They did apologize, but gave no explanation for the delay and we still had to wait another 10 minutes after that before our order was actually delivered. Yes, you read that right: it literally took them HALF-AN-HOUR to get our order to us! Not only that, to add insult to injury, our shakes were partially melted and runny when they were finally delivered and they didnt even offer us anything, such as a discount, for having to wait so long! My wife and I both work in the fast food industry and were familiar with how long it takes to make a milkshake, theres no reason it should have taken as long as it did. Made us wonder if they were having to milk some cows or something. I have no doubt our bosses would have written us up if we took this long with a customers order at the places we work. The problem seems to be specific to the current night crew; we went to this location another time at night a few weeks ago and had a similar experience (though we werent kept waiting quite this long!), but wrote it off at the time as a fluke. Weve never had any problems with the morning and day crews at this location and have always gotten prompt, courteous service from them. Im sorry to say, this is the last time we will be visiting this location at night!

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WH

Whitney Killough

First, the carbon comes to the car and ask for payment even though we payed by card and saw the completed payment on the screen. Then we get our Watered down milkshake that they refused to take back. Car hop said "our machine has been running so much today, this is just how they are coming out". Oh really? Is that why our other milkshake came out like it should have?! Also payed way too much for two Oreo blast that only had a couple of Oreos at most crushed up on top, then a full load of just their ice cream. Terrible customer service.

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ED

Ed Breedlove

This place is absolutely terrible. We have went many times and during different times of the day. There is one thing they are very consistent at and that is being slow. Yesterday, we went and ordered a large water and a chocolate milk jug. It took 25 minutes! I hope the owner(s) of this place fixes these issues being it is a fairly new location. If they do not then they will continue to lose money due to terrible service. Btw I had to leave a 1 star because it wouldnt let me leave 0 stars!

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SI

Siobhan Grogan

So, I must say this is the worst sonic Ive been to. The cups they gave us were a mess. The microphone didnt work on the sign, and they got the order wrong 2 times after having us repeat the order at least 7 times. They did not bring us straws or spoons for our shakes, after asking specifically for a straw and spoon, two spoons and 1 straw was brought for a party of 3. The drinks looked rushed and disgusting. Just go to a different sonic.

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BR

Brad Harris

Took forever to get my food because they gave it to someone else. When I finally got my food it was wrong and cold. I am officially done with this location. The service and quality continues to go down. I didnt even bother with a refund because they possibly would have mess that up too. I paid with a card. I take it as a lesson well learned. Never again. Never!

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CR

Crystal Lopez

Worst place ever. I had to repeat order 10 times. Idk if the speaker didnt work or what... I was literally screaming outside for them to hear me ! Then they screamed my total back to me. Which was hideous. Smh...

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DA

Daphne Seay

Went on 50¢ corndog day service was TERRIBLE had to wait came too me with the wrong order 2 times all I wanted was 3 corndogs never got them got tired of waiting had already done 15 minutes so I just left.#SHM

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PO

Polly Swafford

Basic fast food place, but very quick service alone with nice car hops who greeted me with a smile regardless the time of day it was (such as right before closing time)

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WI

William Ford

This Sonic location is nice and new. Nice employees, and usually pretty accurate with orders. The add-on drive through is kind of a pain if you plan to eat in your car.

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AS

Ashley Dowdy

Horrible service...waited on limeades for 15 minutes. Tried to bring us food then...it was an absolute disaster, no organization at all. Left with nothing

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SH

sheila hamblin

Slow. Like no one knew what was going on. Cold food. That was the drive thru. Not so fast fast food. 20 min for wings, a grape slush, 2 teas.

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JE

Jennifer Garner

Everytime I go to this place its a problem...I will never go back...they need to hired people that have common sense...

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ME

Melissa Hester

Its alright, they werent busy, and I had a simple order and it took about 20 minutes to get my order

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CR

Crystal GemShiner Madru

Great car hop. So nice and polite.

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SA

Sara Tucker

We waited 30 minutes for 4 drinks.

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LA

Lanora Spencer

Good food & friendly employees

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R.

R. J. whitenton

Terrible. The worst sonic ever

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