Address: | 1560 S Robert St, St Paul, MN 55118, USA |
Phone: | +1 651-457-9822 |
Site: | kfc.com |
Rating: | 3.3 |
Working: | 10:30AM–8PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM |
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Jackie culver
The chicken appeared not be done and I took my complaint to manager which she just told me that the way it should look. In my eyes it appeared not to be done. Your manager was not very friendly and rude . I will not recommend anyone to go there. Someone needs to teach her about customer service,and how to address problems when they occur. If she hadnt been so nasty I wouldnt be writing this complaint. I rate it a zero because I refused to eat raw chicken so I throw it away.Also my sister had the same complaint that her meat was not done . She also took it to the manager and she was rude to her. NEVER AGAIN
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Rosie Staunton
One of our box meals they forgot to put the biscuit in. In another one which was supposed to have chicken strips it was more like popcorn chicken but worse, and we were missing an order of fries. Call there and the person asked if I could come back and get the fries. It took us about a half hour to get home so no Im not going to come back and get the fries so she said "Oh, sorry about that then, bye". Staff isnt very friendly, food not that great and the prices were way too high!
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Will James
Terrible experience. The guy at the counter has no customer service skills. He talked like it was to himself. Charge me for a number 3 and only got the sandwiches. No pop or potato wedges. Never got my wedges. The crew was more worried about closing then providing serve to customers. Their closing time was posted for 7:00 PM but were locking up an hour earlier. Bad service and bad attitude. I wont miss this kfc location
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di z
The cashier refused to honor a coupons fine print that a side CAN be substituted for an additional fee. After they clearly read it the small print, they said that particular location cannot do that. Wont be wasting my time giving them service when they are blatant asses. Spoke to the mgr. & he was indifferent. If the mgr. is inept, I can see why the employees are as well.
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Angel Tea
Horible service!!! Was just there tonight. Chick on drive through was a stright b!! S i said ty more then she did. She was very rude taking my order. Food was not even half way decent. And she didnt even give me napkins or a spoon to eat my food. Save your money!!! The service was so bad the manager needs to be fired!
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JustBFair L
Tasty Chicken, the service is always in a rush with ones order, i feel its lil unprofessional, especially considering never includes napkins or eating essentials to go with meals via drive thru. must ask for everything in advance as its too late too at the window, ugly looks will be given..
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Kim Parker
I would never, ever go to the West St Paul KFC . The staff there is rude and very unprofessional. I have never been treated or spoken to as badly as I was on 2/11/17 while spending my money. Tracy was the staff persons name. He needs to have training addressing customers.
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Amber Frascone
FOOD WAS DELICIOUS AND THE TWO GENTELMEN THAT WERE WORKING UP FRONT WERE SO HELPFUL AND SWEET AND CARING! EVEN BROUGHT MY FOOD OUT TO MY VAN SINCE I AM PREGNANT. BEST FAST FOOD EXPERIENCE I HAVE HAD IN A LONG TIME. REALLY PUT MY FAITH BACK IN THE HUMAN RACE. THANK YOU GUYS!
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David Sandbeck
Worst KFC possibly. Screw up my order every time and I only get a meal deal. Cold food, cold staff, Robert street sucks after it was redone. I stay away usually.
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Noel Molina
Closed their lobby 40 minutes early and told me 2 different stories as to why. When confronted they seemed shocked that I brought that up.
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Private User
Food was fresh but they didnt give any condiments and I ordered two $5 fill ups and they forgot to give me a cookie for both orders
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Kyle Hildreth
Ive only been here twice, but its always been slow, so service has always been good, and the food seems average for a KFC.
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September Myer
I always enjoy the food but the employees are the best. Friendly, courteous and they always get my order right.
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Jonathan Lin
I love fried chicken!!! Nothing beats their service here and fried chicken.
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Ivan Kowalenko
The chicken isnt that good, and the prices are way too high these days.
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Jose Gallegos
I heard kfc to updating restaurants across twin cities to beat Popeyes
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smothgreen
Good place to go when you want to switch things up from burgers!
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Teresa Walter
Love KFC, just dont get it that often because it costs too much
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Rosie Gonzales
The staff is so rude and impatient. They need a whole new crew
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ruthiempkUSMCde usmcinformanttoDE
clean fast service and no waiting the food is good.
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Karen Ollie
Always polite and my food order is correct
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Alec The One
BEAUTIFUL! Luv mi sum bonefried chicken!
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Robert Lachapelle
On point with fresh food everytime
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James Gentz
Cant go wrong with their $5 meals
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dustin lindsey
Horrible service and dry chicken
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Antonio Pagan
Chicken delicious Workers rude
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Ashok Pattni
Very accurate direction. Thx
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C McHerron
Great place for lunch
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Wesley W
Wayy too expensive
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Jerry Sieve
Quick service
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amanda johnson
Great service
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Barbara Cortes
Yummy food
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Gilberto Bermudez
NO COMENTS!
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Ronald Cartharn
Its cool
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Carlos Jackson
Clean