Address: | 13840 Grove Dr, Maple Grove, MN 55311, USA |
Phone: | +1 763-420-7120 |
Site: | bk.com |
Rating: | 3.7 |
Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 7AM–12AM |
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Dan
When they stopped using the slogan "Have it your way" Im pretty sure it became "Have it any way we decide to give it to you." at least at this location. Im sick of ordering no mustard or no tomato and it being ignored. Complaining is useless as they apologize and say "well make sure that doesnt happen again if you come back", so if you want to custom order something go somewhere else. If youre fine with it not being what you ordered, you will surely be fine with their food as it tastes like normal BK fare. If you have a child that will refuse to eat something because they put mustard on it yet again, prepare to make something else when you get home.
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Christy Stevens
I want leave negative star cause this location the had a child behind the counter and he was just freely walking around and putting hands on everything and touching his face and hair and then grabbing stuff, I just want to let everyone out there know that this is going on. Not sure why the Manger was ok with this happening but someone needs to EXPLAIN to this guy it is not ok to have a 10 year behind the counter, if someone had to come to work and didnt have a babysiter that is fine but he should be in the office or out in the lobby. Just saying
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Joe Jonak
Person behind the counter was not very attentive, couldnt speak up, and wouldnt engage in the conversation. Food was okay. The reason I am giving only two stars is because there was no place to change my daughters diaper in the mens room. The sink was too small to set her fully on there. I did my best, but ultimately had to finish getting her diaper on, on the floor. It is 2016 for fs sake! How can there not be a place to change a kid in the mens bathroom?!
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Nancy Throlson
We were there after 9:00 p.m. and the dining area looked like it had not been tended to for some time. Sat at the cleanest dirty table. Doesnt matter if the food is 5 star, if you eat at a dirty table it ruins the meal. The drink station was really a mess and still was when we left a half hour later. There was only one other customer there so its not like at least one team member couldnt have made a quick swipe through the room.
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C Hart
Had about a 15 min wait at the drive thru but they gave me some tater tots for FREE just because of the wait! This is how you provide customer service folks! Realize there is a problem and make up for it immediately before I even have a chance to complain! Nice!
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Luke Enno
This BK location is nicer than some of the other BKs. A big drawback has been the quality of food unfortunately. I have not been overly-enamored with what I have received. However, the children did enjoy the hot dogs.
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Christian Estrada
Ive always received good service at this location and I love that it has one of those choose your own flavor soda machines. Lime Fanta!
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Mark
The secret to Burger Kings down-home-style food is you wanna deep fry some potatoes in a pot of Burger Kings down-home-style food.
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Teresa Savage
The drive thru sucks!! 30 minutes!!!! Then a shouting match with the employees... couldnt get anything right!! Bad bad bad!!!
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Scott Schwind
Not bad service. Fries are usually stale or old. Drive-thru is very slow over lunch hour. Perkins gets their food out faster
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Robert Gerhart
Burger King just keeps getting worse. My last visit was disgusting. Ive scratched all Burger Kings off my "list".
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Cindy Berscheit
Worse drive thru experience ever!! Had to tell the employee to lose the attitude, unbelievable!!
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Eric Nelson
Friendly service always nice to be greeted when you come in and thank you when you leave.
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Jesse Hauge
Really good food employees seem to know what they were doing clean customer area
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Lexi Knack
There are nice people working there and there is usually not meany people there.
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Mike Wilson
Understaffed. The wait times are far too long compared to other locations.
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William Wilson
The fries have improved by miles and the bacon king is awesome.
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Joy Carpenter
The location is good with plenty of parking and seating.
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A Private User
AWESAOME
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Dana Menard
The Whopper... Still the best fast food burger around.
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Scott Fahey
Service and food is better on weekends than weekdays.
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Scott Kleberg
Clean, quick, its what you expect from Burger King.
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David Olmstead
Kids love it but need healthier breakfast options.
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Andrea Huberty
Its nicely remodeled, but not exactly super clean.
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Douglas Gawtry
Quick service and the restaurant is always clean.
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Deborah Bleakley
Drive thru worker was friendly and food was good
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Shane Torvik
better than others but this is still not healthy
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Blitzed77
Place is really nice with amazing quality food
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Jeri Cherkas
Waited a really long time at the drive through
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Travis Brown
Took 10 minutes to get through the drive thru.
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Darrell Bankhead
Love that darrell he makes our day :)
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Benjamin Ross
Its BK. What more dont ya know?
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Douglas Wold
Whoppers!!!! Great coupons too
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Maxwell Od
Worst service in Maple Grove.
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george bain
Great Whopper !
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Paul Bachman
Very slow service
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Stacy Smith
love my job
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Roger Smithrud
Fast food
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Susana Becerril
Good