New Fresh Wok
| Address: | 1535 Larpenteur Ave W, Falcon Heights, MN 55113, USA |
| Phone: | +1 651-645-8883 |
| Site: | newfreshwokmn.com |
| Rating: | 4 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 12–10PM |
Location
Photos 100
Reviews 11
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Rimma Bro
I would leave zero stars if it was allowed on here! Employees are extremely dishonest and there is no management. A phone went missing from our table and we asked the "waitress" to please check the menus in case it was accidently left in the fold of one of them or between the menus when she took them away. They said they "looked"...then we asked that they check the cameras because the phone WAS AT THE TABLE FOR A FACT and no one had left the table or the restaurant during our visit. They said there was no phone. My aunt said she was going to call the police, and then after almost an hour of searching(the car, our pockets,purses, the floor, the counter tops, other patrons on the restaurant checked their table,floor) and calling the cellphone carrier the waitress reappeared with the phone and said it was on the counter where the menus were stored. Then as we sat there, eating our COLD food, a Saint Anthony police officer showed up (I guess the waitress called them) and we watched her talking to him and pointing to us. My aunt and I went up to them and she claimed that we accused her of stealing it....the officer looked really confused because I explained we found the phone and were over the entire thing and he was unsure why he even showed up....it was clear that she had taken the phone (accident or not....and it was NOT after all....) I cannot believe there was no management there and everyone was so rude. She asked why we would leave a phone on a menu....all we asked was that they check the menus just to make sure, the person who lost the phone was young and in tears at the table and one of the male employees was being SO blatantly rude to us about it. Also, when the phone was returned the screen was wet AND the volume was off which was odd because it was turned on high before it went missing. Extremely disappointed in the atmosphere, the service and the food. My family will never return here ever again and I will make sure everyone is aware of what kind of service to expect here.
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Agnes Nyamwange
I dont usually write reviews. I am surprised that their are so many good reviews. I took Fried Rice take out. I it the most plain fried rice i have ever tasted i had to add my own spice to make it edible. I dont think i will be ordering any food here any time soon. I saw in one of the reviews someone said that their food tasted like wax they are not kidding. I got an order of Chicken with walnuts and it did taste like wax. I dont know what they used for their coating but it did not taste good. I dont know if it is just me being too judgy but when i gave the cashier the tip in cash he put it in the cash tray instead of a tip jar or on the side somewhere. That made me think the poor people that work at the place will not be getting their tips. I did not count this in rating the review. They might have a different tipping system that i might not be aware of. I just thought that was interesting.
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E Thao
I never write reviews, this is my first as I am extremely disappointed. We ordered delivery from here. Food was on time, however, it was very disappointing. Ive had way better Chinese food. This place is overrated, 5 stars? Thats deceiving! I wouldnt trust these ratings. Our spicy miso soup was flavorless and watery. Kung Pao chicken didnt taste anything like it should, again, flavorless and bland. We ordered $80 worth of food from here. My "shrimp with lobster sauce" was a shrimp egg drop soup. I was confused so I called to confirm. I expected it to be what it is, shrimp with lobster sauce. Not a flavorless egg drop soup. Again, everything is very bland. Dont waste your money.
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RED MAIDEN
They have VERY good food that us served in a timely manner. However they ARE NOT USER FRIENDLY IF YOU HAVE A SERVICE DOG...DOWNRIGHT RUDE. When asked to apeak ti a manager they all PLAYED DUMB. We tried calling ti speak with a manager about 15 times over the next three weeks & were ALWAYS told there was NO MANAGER AVAILABLE...no matter what time of day it was. I call in serious DISCRIMINATION. Also the bathrooms are NOT very clean & numerous times been out of hand soap....makes you wonder how employees washed their hands when you would see them coming from the bathroom The PLUS...they have VERY GOOD FOOD..
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Celia Magistad
My boyfriend and I live a few blocks away so this is our go to place. We love it. It has been delicious food every time and generous servings. Im not sure why theres such bad ratings from some people. Yes their service isnt amazing, but typically in my experience bad customers get bad service, so dont put all the blame on this cute little place. As for those who are bashing their food, its definitely not the best Chinese food Ive had. But its a good option when youre hungry and looking for a good deal. I recommend!
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Matthew Stoneking-Ovitt
Easily the best Chinese food either my husband or I have ever tried on the cities or elsewhere! Always fresh and always fast. The portion sizes are great for the price. The dinner portion is big enough to either barely finish or take home leftovers! Weve tried about half a dozen different dishes between us and loved them all. Chicken dishes are especially good. The breaded chicken chunks are large and crisp. We havent tried the sushi yet since the hot food has been so wonderful.
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A Private User
Got delivery. Read the reviews first. Was hesitant to order, but did. Putting my order in was tough due to the language barrier and the lady seemed rushed and irritated. The food got here quickly and was exactly what I ordered. Ordered 2 appetizers and 2 combo platters. I would say it is ok Chinese food for what you pay for and the amount you get is excellent. I have had better, but at higher prices. I will order here again because it is convenient.
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Matthew Olson
While there are many choices in the area for Chinese, we always come back here. When you get takeout, they do the little things right such as packaging the sauce on your sweet and sour chicken separately so the chicken doesnt get soggy. The food is fresh and never too greasy. Portions are good for the price. Staff is generally friendly, even if not yet mastered the Minnesota nice! Give these folks a try and your wont regret it!
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Barbara Snyder Bailey
Ordered online. Was charged twice, but they said the order never went through. I didnt receive any food, yet I was charged twice. I showed proof of my account being charged and they argued with me. Crazy lady at front register is obnoxious and lacks any customer service at all! Food is only so-so, but based on the way they treat customers, totally not worth it. They dont deserve customers and to stay in business.
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Renee Walton
This was a terrible experience. I ordered vegetable chow mein for delivery. By vegetable they meant celery. There were a couple of broccoli and a couple of corn stalks and the rest was celery. Im so mad that I actually spent money on this nastiness. I also ordered steamed veggie dumplings. It tasted like mashed peas. Spare your wallet and your sanity: go somewhere else.
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Jessica Hayes
Service was great. We ordered California Rolls for appetizer.. It was great! I had the sesame chicken with rice and wow, best sesame chicken! They dont short cut you on the portions either. I ate on mine for two days. The Lo Mein my husband ordered was awesome as well!! They really impressed me! This place was a great find! We wont anywhere else for Chinese food.
