Address: | 393 N Telegraph Rd, Monroe, MI 48162, USA |
Phone: | +1 734-457-2600 |
Site: | panerabread.com |
Rating: | 4.1 |
Working: | 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 7AM–9PM |
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Ignazio Cuccia
Terrible experience. Ordered food with my daughter(kids menu is horrible) and sat down to eat. Noticed that they where changing the ceiling filters over the food while they were open.(that is typically done after you close) I thought to myself "thank God" we got our food before we saw all that dust fall all over the food. Then I realized they never gave me my toasted bagel. I went up there to ask for it and he pulled it from the dust covered area. I told the "kid" that I dont want a bagel from that area because the filter dirt just went over it. He said that is all the bagels they had. I told him to keep the bagel then. No refund was offered and they manager was upset that I even said anything. Another worker offered me a cup of soup from the other side of the kitchen that wasnt contaminated. I politely declined becasue at that point I was done. Manager never came over and apologized(nor did anyone) or offer me anything. But if you are looking for a salad, pop, and kids me for just under $20 please go there, the dirt is free. This is my 3rd trip to that Panera and one trip worse than the next. This one took the cake.
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Rachel Yales
This Panera is pretty standard. Foods pretty good, though kind of expensive. Staff is always nice too. So no complaints in those categories. My biggest problem is that the internet is SO SLOW. Dont plan on coming here and watching any type of video at all. Even browsing is a little slow. Tried several times to come here to have a different setting to watch my lecture videos for class. Endless buffering and got nothing done each time. I get that its a large place and multiple people surfing the web slows it down, but the library and other wifi cafes in town dont seem to have this problem. Spend more money on your internet, please, or I will not be returning.
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Jessica Hopper
Nice atmosphere, although employees all seem to lose their minds when asked to use customers own (clean) mug. I cannot possibly be the only person that prefers a greener option. Mug says the ounce size; pricing isnt the issue. They just dont understand what to do, everyone shouts for a manager and asks if thats allowed, and manager kind of sighs and says Yes, Ill just do it. Very embarrassing: every other coffee place Ive been to in town has zero problem with this. Everyone stares at me and I feel like Im causing a huge inconvenience. You cant encourage going green if your employees arent on board.
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Nick Shook
The staff are wonderful here. I had to wait for some of the items I ordered and the Owner was working (on a Sunday, in the morning) and apologized and kept me in the loop through the whole process. She was very pleasant and even though they were extremely busy, she had a calm and cool demeanor and her staff were also calm and cool. If you are looking for something different for breakfast, definitely recommend.
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Kevin Eccles
When I go to panera in other cities, I realize why I live "my" panera so much. The staff is great, the good is always good, and the coffee is fresh. They also now have the option of ordering via kiosk, is that is your thing. If youve tried panera before and didnt like it, try this one. They do it right.
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प्रनित श्रेष्ठ
Edit: Found a screw in a Mediterranean sandwich today (3/4/17). Check the photo attached herewith. I dont know whose oversight it was - docking off two stars. Original review follows: This is a good place with done good vegetarian options. There rapid checkout saves a lot of time.
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Noah LaRoy
I really enjoy the "You pick 2" combo with creamy tomato soup and a chicken salad. I have to eat gluten-free so there arent many options to have here but this consistently is really good. I also enjoy the atmosphere even though its usually busy.
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Dennis Matveyev
Panera is always good. Thanks, Panera, today, for making my life a little better. I had a problem with not liking a pastry, and I came back another day and had them fix my issue to full satisfaction :)
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Joyce Cutliff
My most recent experience of Panera was several weeks ago. I went with a friend from school, and got a soup and salad. Everything I had was very well prepared and I am glad to know it was clean!!!!
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Seth Bailey
Great bagels, bakery items and sandwiches. Coffee is pretty good too. I love online ordering here. I really like that they put completed orders on a shelf so they are ready to go when you arrive.
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A Private User
This Panera has ordering kiosk using tablets. Techie fun. The layout is a bit awkward for ordering and food pick up, but the seating is very comfortable. Favorite lunch spot in Monroe.
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marilyn walters
Prices have escalated significantly, esoecially fot Pick 2. 7se tobe @$7.99 for pick 2, now paysepatately for each item which od @$14. That is not a real pick 2. Soup was cold.
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Krussh
Healthy food and lot of options for sandwiches. Staff is friendly. I hope they soon start taking online orders from tables like other Panera locations.
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Connor Coburn
Food was good, service was quick. Very pricey for what it is though, but thats just part of the panera business model. Great marketing!
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Tiffany Miller
I love this place. Everything weather it be food or drinks tastes delicious!!! I wish I could go every day!!!
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Marianne Haines
Great service. We pre ordered bagels and picked them up and then we decided to have dinner there. Food was
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Patti Palmer
I love it. This Panera is so clean and has great staff. Its busy, but fast. Great food, and large inside.
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K Size
Good baked goods, good service, soup is great. Sandwiches are decent. Overall good place to eat
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Lisa Bourgeois
This restaurant /bakery is nice. Sandwiches and soup, and a few other entrees. But worth the trip
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Crystal Baltrip
Love love love it here! Really nice place to sit with a friend and catch up, food is delish
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Karen Curley
I like this place good food, good people, and great deserts. Can when take them home.
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Charles Kelly
Great food and nice people. A nice atmosphere for getting together with friends.
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Cathy Drummonds
I just love the food & atmosphere. Most of the time the staff is very friendly
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Austin Wilbanks
Food was very good but got very confused seeming servers and slow service.
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kairra banx
The unsweetened flavored tea, my favorite. The food, not so much.
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A Private User
Clean friendly environment. Great service and food quality.
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Brian Wittkop
Not Good over priced for what you get...go somewhere else
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Rosa María García Arreola
Muy bueno
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Larry Zimmerman
Good food but I find this to be on the high price side
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Nakia Ward
Food is always great here as well as the atmosphere
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Michael Book
The food was very good and fresh. But quite pricy.
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Maria Rosa Sharrow
Delicious food. Ready quickly. Nice environment.
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Laura Kelley
Love the food. Not the price. No drive thur.
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Brandy Parish
Great food great price quiet comfoetable
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Nate Avery
Food is really good but quite expensive.
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Cindy Taba
Nice and clean. Great staff. But pricey
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Blue Eyed Ninja
Have amazing soups and good desserts.
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Doc Nocella
Great if you like over priced bagels.
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Barry Sell
The Internet connection is horrible!
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Erica Brooks
Excellent frozen caramel beverage.
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Shanon Irvine
Great place to chill grate peeps
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Michelle mcavoy
Delicious and filling
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Jeni Cleary
Wonderful as always!
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Dedi Mason
Best soups around!
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Andrew Leaman
Love Panera bred
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Marissa Potter
Love the food!
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zOnWorkS
Great place!
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Jessica Brockway
Amazing!
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Dinil Mithra
Good