Address: | 7840 Wyoming Ave, Dearborn, MI 48126, USA |
Phone: | +1 313-834-4800 |
Site: | the7star.com |
Rating: | 3.9 |
Working: | 10AM–12AM 10AM–12AM 10AM–12AM 10AM–12AM 10AM–1AM 10AM–1AM 12–11PM |
MA
Mattison Financial
My overall experience was not pleasant at all. My original order,I requested delivery and my pizza took one hour and fifty minutes to arrive to my home which is appx 3 miles from the restaurant. I contacted the manager, Katie, and she stated that I could wait and have another pizza delivered to replace the one that I received, which in turn, had taken almost 2 hours...I declined and requested a refund of my money. The manager, Katie, then apologized and stated that she would be sure to accommodate me, as a customer, if I decided to come back to the restaurant and communicate the information to the other managers on staff. In addition, she stated that she would be willing to comp 1/2 of the total bill and I believed that was fair. One month later, I called to place an order and another manager, Nick, stated that he didnt know anything about the situation and became combative and wanted to debate back and forth with me for 10 minutes. I suggested that he contact Katie and mention the situation to her to receive the confirmation and he became to scream at me. This restaurant is privately owned, not franchised, so they do not have any corporate policies in place. I requested the GMs information to escalate my complaint and received no assistance. It makes you wonder what kind of standards are in place with the food...considering there arent any standards in place when it comes to the employees and poor management. Please order your pizza from anywhere but here!!!
KA
Kaila Farrow
Bad service!!!!! Lost a good customer. We order our pizza around 12:50pm. After waiting over a hour we called the store. The delivery guy called once and left. We had the pizza delivered to our job. There are two entires to get in the delivery guy never attempted to come in either entries. After calling the location and delivery guy over 10 times they finally answered. Well long story short. They still charged us full price for the pizza. We had A Large pizza, Wings, Bread Sticks, & A Pop. We asked could we be compensated or pay half for the Pizza. Considering we already waited the whole break for the food. The manager was rude, the lady answering the phone wasnt no help either. We been going to this location since they opened and we never will go again. I hope they dont try to resale that Pizza that they took back. Very unprofessional and NO CUSTOMER SERVICE SKILLS.
MU
Murouge Mousawi
I was very skeptical to Order the Lasagna! Thank Goodness I gave it a try!! Im now hooked. Cant wait to try other items on their menu. Also very polite & friendly. God bless them all! **notice how the food left me all happy & in a good mood to leave a cheesy review. Deliciously Cheesy like that Lasagna! ☺️
HE
Henry Martin
I ordered a delivery and when my pizza got here it looked like my pizza fell because everything was on one side of the pizza... then when I asked for a pop for the inconvenience the guy told me no and to make sure I dont eat the pizza so I can get another one.... not got service
RI
Rick Grimes
The best food. Family owned and operated. I travel all the way from wyandotte and its worth it!! Pizza and chicken is fresh, hot and delicious. Service is fast and always nice conversation with employees. My company always wants 7Star for our parties and meetings.
CO
Countess Hall
Absolutely great pizza and Im happy I can have meat options that are halal. I dont consume any pork products. Ive ordered both pick up and delivery. The online app is nice as well. Ive always encountered great service as well.
TY
Tyqueta Ahmad
I have kids very disappointing due to the wait it seems that my pizza was never delivered when called to explore my concerns I was placed on hold for to long smh... very poor services last time ever Ill order
DA
Dave Freeman
Slow delivery time and poor customer service dont waste your time or money after waiting 2 hours and still hadnt recieved order manager offered to do nothing for me but sell me old food at full price
HA
Halah Al
Ive tried a few of the things on their menu and I wasnt disappointed. Delicious! Their thin crust veggie pizza is my favorite! Ive met the owner and she was VERY professional and kind :)
NI
Niqui Woods
Charged my card but didnt deliver my order. Card company verified funds were approved TWICE! They apologized but didnt provide refund or my order. Filed a dispute with the card company.
MA
Mario Sherman
Do NOT eat here... Bad service and they never get your order right. When you call and complain all they do is argue with you. I will never spend another dollar in this place!
MI
mike196947
Ive ordered from them 3 times never had any problems or complaints and I get my food fast just put a order in I got my food in 40 minutes love this place good prices too
AL
Ali Zeitoun
I do not write reviews for any store but after trying their pizza I had to comment on it. I have to say their pizza and subs are absolutely delicious.
LA
La Trice R Herring
Halal food served here...formerly Cottage Inn pizza...food is very good. Reasonable prices. Good for catering. Service is great...delivery area small
CH
Chantanique Curry
I love this place! From the pizza to their subs, and now the chicken alfredo they serve! At first I was hesitant to try it but Im so glad I did!!
VI
VisualPlays
Nasty people who work there, I worked with them and regret working, their dirty and dont wear gloves. If possible I will rate it 0 stars
HA
hamza altairi
I like the how the pizza fills me up and isnt a thin pizza plus it isnt filled of oil like others. Cheaper for a better quality pizza
RA
Rachel Wilson
I LOVE THIS PLACE MY KIDS LOVE GOING IN GETTING THEY PIZZA ITS SAFE ENOUGH FOR ME TO SEND THEM IN AND COME OUT WITH SMILES
SH
Shimon Luqman Wright
I love the pizza here, and I especially love the the online ordering option. Makes ordering super simple and easy.
MI
Michelle Lafave
They get your order wrong all the time and do not make up for it I dont think they even deserve one star
DA
david waller
Best pizza ever we still get this now and we started before they called themselves 7 star pizza
MA
Mario Sangster
This place sucks litterly...will over charge your card and not refund your money
MO
Motor City Buds
Very fast nice.... The thin crest pizza.... Is the bomb.. Chicken and artichokes
HE
Henry Lee
Good subs bad pizza it wasnt done..n cold n late 1hr 30 min to long for food
AR
Arfan ali
Customer service is horrible The girl is rude and the drivers are on drugs
CH
Christina Vinson
Love everything about this place... from the food to the people.
EI
Eissa Shohatee
Amazing pizza they really take care of you like family
TO
Tony Clark
Great pizza all halal toppings & awesome deals
NO
nora al-mugoter
I loved the chicken wings and vegetable pizza!
MU
Mustafa Alrayyashi
Best pizza,great prices,nice customer service
MO
Mohamad Kaake
Good food takes for ever to be deliveted
FI
First Lady
I enjoyed my (Nino) personal pan pizza.
AN
Angeliyah P
Foods great you should definitely try.
MA
Markeith Snowden
Tasty wonderful pizza. Great wings.
LU
Luay Bachuwa
the BBQ pizza is delightful!!
SH
Shon Drea Price
Nice service, great pizza
DO
Dominique Bussey
Pizza is really good
IN
India Harris
Awesome pizza!
JO
Joe BoomBots
Excellent pizza
VI
Vincent Krouse
GREATTTTT. PIE
MO
Mohammad Khalyleh
Great food
JA
jacquie Brown
Good food