Burger King
| Address: | 400 Cooley St, Springfield, MA 01128, USA |
| Phone: | +1 413-426-9570 |
| Site: | bk.com |
| Rating: | 3.4 |
| Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–1:59AM 6AM–1:59AM 6AM–1:59AM 6AM–12AM |
Location
Photos 71
Reviews 41
GU
Gus Hershell
Went to this location and ordered the veggie burger from the drive thru. Fortunately I didnt wait til I got home to take a bite because it was very hard. I said something to the counter person who then handed it to a female who appeared to be a manager. She then gave it to a male in the same style uniform who also confirmed that it was not edible. He asked me "Do you want another one, Honey"? I said yes and stood there while a third person was preparing it. It was very busy and I was standing for a few minutes and the male came back over and commented that "you dont look too happy, Honey". I then said that I didnt really need his opinion on my mood, but I would like the sandwich and stop calling me Honey. That brought on the taunts from him and the cook. I heard the cook say "Are you sure she just wants One"? they laughed and the manager gave me the sandwich and said he hoped that enjoyed the sandwich "Honey". All this for a $4 sandwich.
YO
yourstruly9343
I use to love eating at this Burger King. That was until I bought lunch there one day and got a large fry that was half full. I went back to say something to the manager and he said I put thoughs fries on your tray and it was full. Mind you I only walked to my table and right back up there. He was very rude to me accusing me of trying to get more fries from him. Hes fat he probably ate them on me. Long story short. Not gonna eat there as long as Tony is a manager there. Very rude!
AT
Atreyu Anastasi
Worst. Burger king. EVER. Either it will take 45 minutes for you to get your $5 dollar order, or theyll screw it up, or the food will be inedible. Probably a combination of the three. Bk Manager: you suck and your restaurant sucks. Seriously.
MA
Marcel Carter
I used to work there. The workers and managers go above and beyond to make the customers happy and to make sure that the orders are hot and fresh and that the customer doesnt have to wait along time. Great place to eat and work. I miss it.
RO
Robert Meagher
Good to go for a fast food place, service about as good as youd expect, food is fresher than most, be careful eating inside though, people have driven their cars into the dining area on more than 1 occasion.
TE
Terry d
Good food and service, but the beggars wont leave you alone if sit in your car there and eat. Third time Ive been approached eating my lunch in the car. Need to start running them off somehow.
AN
Angela Maxwell
BK wanted me to pay for half my order and finish my order in another transaction because they didnt ring it up right and try to explain what I was being charged for. Unprofessional.
CH
Chase Eliason
Its a fast food place. All you can measure is customer service and if the cookie cutter food was up to par. The food was like it always is and the customer service was good.
MY
Myriam Cintron
Ive loved BKs since I was a kid! Now living in Springfield, Ive always wondered why there isnt one on every corner!!! Good going, now youre on Boston Rd.!!! Thats great!
RO
robb carty
Just got home, my fries are good and hot, but the new "grilled" hot dogs r cold as hell. Amd could barely understand girl at the window. Not happy.
CY
Cynthia Brantley
Just purchased a burger and get home to find it is burnt. I will alway wonder why a cook would serve something they wont eat.
J.
J. L.
Quick, always get order right and the girl with that tattoos that works drive thru until close is GORGEOUS
IG
Iglesia de Dios Pentecostal
Buen servicio Limpio Servicio rapido
YA
Yarilys Bruno
Por su calidad y servicio
LO
Loretta Leeks
Have to Check your order wen use drive thru I was served cold food
MA
Mathiuz DeJesus
Clean, modern, and friendly staff are the main reasons I like them.
ER
Eric Wegiel
Food was cold. Order was made wrong. Went through drive through.
HE
Heri Natal
Too slow, even with more than enough worker behind the counter.
MA
Maura Martinez
Basic burger king...always put on mayo when you ask for nine
BI
Bill Nichols
Always a long line. Order is only right half the time...
A
A Private User
The workers are courteous and respectful nice service.
MA
mark tourangeau
Nice people around closing time, still took my order
KA
kathryn barney
Food is good. Service could be better on occasion.
RI
Richard Elsden
Always no long lines and quick service
TI
Timothy Manning
Well run and consistent burger king
AL
Alianys Grechar
Pretty quick on the drive thru
BR
Brent Thompson
Slow service, not the cleanest.
AS
ashleykk vlogs
Werent as fast as youd think
AN
Anne C
very good fast take out line
MA
Mark Bacigalupo
Outstanding food and service
KE
Kevin Mauras
Food was hot ND delicious
MA
Matthew Framarin
I love 1.49 Nuggets there.
TY
Tylor
Best burgers place around
KE
Keyari Rodriguez
They did the hamburger
RO
Rose Jones
Fast friendly service.
OM
Omar Silva
Good place to eat
AL
Alexander Seal
ALWAYS GOOD AT BK
JA
Jairus Oxendine
Fast service
LI
Lisa Raymo
Good food
CA
Carlos A. Ramos Santiago
Not bad
MI
Michael Cassamasse
Decent
