Grande Mexico
| Address: | 108 Plaistow Rd, Haverhill, MA 01830, USA |
| Phone: | +1 978-521-7500 |
| Site: | grandemexico.com |
| Rating: | 4 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM |
Location
Photos 100
Reviews 7
WI
William Castro
I really hate to leave a place like this a bad review, ESPECIALLY because its entirely because of one person, our server. In short, the atmosphere is great, food looks and tastes GREAT, prices are reasonable, and the bartender was very nice... however our waitress completely destroyed our experience. Long story. We came here on the very high recommendation from a co-worker of my fiance. We walk in at 12:10 and are asked to stand by for a moment while the worker (who was also our waitress) tended to another customer. We waited about 5 min but were then brought in to a booth, we requested a table and the waitress begrudgingly sat us at a table after the bartender(the saving grace our visit) told us we could sit wherever we liked. Waitress then seats an older couple and then takes our order. My fiance requests a diet coke, is asked if diet pepsi is fine and I asked for a Sprite and asked if Seirra Mist was ok. I The whole time shes taking the order you could tell she was mad but we both figured it was because she was the only one on serving now 5 tables and let it go. We then order our food, chimi de puerco and carné asada burrito and a small queso. Waitress now sits a pair of women about 10 minutes later. Takes their drink order, then a couple minutes later their food order, cashes out 2 tables and brings out the food of the older couple that was behind us. Some time goes by and shes sitting customers and the bartender is bringing chips and salsa to the new tables. At 12:45 the bartender brings out queso for the pair of women which raises an eyebrow. At 12:50 I call over to the waitress whos now standing at the hostess station and get the hold on finger lol. She comes to our table a couple minutes later and I ask about our queso, and to see how long the food will be too which the girl storms off to the kitchen mumbling under get breath with a huge f***ing attitude. (Im still blown away by it, its never happened to me before, but wait it gets better!) I walk over to the kitchen and shes putting together our order and I ask her to cancel the queso and make the order to go because we have to get back to work, MORE attitude, and continues to bring out our food on plates, I stop her and tell her no, we need it to go, turns around huffing and puffing with even more attitude. Ive had it now, this is uncalled for abd walk over to the bar and request the manager, the bartender informs me the manager isnt in, so I give her the break down whats been happening and she apologizes and goes out back to see whats going on. You can hear the waitress getting loud with the bartender. Bartender comes back out apologizing and says shell see what she can do with our bill and rushes back out back to more attitude(theres other words for how the bartender was being talked to but Ill let you use your imagination.). At this point Im at the hostess station waiting to pay our bill and the waitress comes out empty handed... o_O ... and goes to another table. Heres the kicker, as Im walking over to the waitress to find out whats going on she with the worse look and points to the bartender whos now coming out with our food and we check out(she took care of a good portion of our bill), again apologizing and I believe was a sincere attempt to give us another try and that our service will be reported to their manager. An hour later the food is cold but really good, and I am eating while Im working. Id recommend take out rather than sitting in.
MI
Michele Eason
My boyfriend and I come to this restaurant whenever we want excellent Mexican food, and delicious margaritas!!!! We see the same staff there everytime we go in, and our waitress even remembers what we like for drinks (the large blue margarita is the BEST!!!). We see the owners often, and feel so good whenever we go there. The food is so good, but I always go back to my favorite, the Texas Fajitas. I can never finish it all and always bring it home for lunch the next day. I would recommend this place to anyone who has good taste in Mexican food! It's cute, the prices are good, and the staff is great! Give it a try, you won't be sorry! It is now our "place". We favor it above all other restaurants, :)
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A Private User
My family & myself make it a point to go there for Taco Tuesday every week. I like beef & the rest like the chicken. I admit the flavor is a bit weak but the value of them is incredible. The frozen margaritas are good and strong, so you may want to have them back off if this is not your thing. That may be the after taste someone complained about. Sorry, Tequila has an after taste. Occasionally my wife and I go there for just drinks and nachos and have yet to be disappointed. I believe it is the best food and value in the Haverhill / Plaistow area. We have noticed that the regulars get little extras. That I guess you would have to decide for yourself though. We are also good tippers so it could be that as well.
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Amanda Little
Really wanted Mexican so my mum and I said what the hell well try it....big mistake it was cold and raw outside so when the server came over I asked for tea I was told ,in a tone that suggested I was an idiot for asking, that they did not serve tea but they did have coffee. After that we saw very little of our server and the food (that took a long time to get there) was either really bland or extremely spiced....I love spicy and/or flavorful food but I cant taste anything after eating my mouth is so burnt out. So basically rude and barely there servers, and over or under flavored food. Also, over priced. Three strikes and YOUR OUT!!
CH
Christopher Simmons
this place has really improved since they opened. food is distinct, frozen margaritas are great, service is great, huge tall tap beers in frozen glasses are awesome. Love the new pork burrito. Salsa is great. For lovers of hot sauce, their hot sauce is extremely tasty and extremely hot. Im very accustomed to hot sauces of all kinds and it really packed a punch for me. I wish they could take over the space next door and expand the bar area.
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A Private User
We ALL Really Enjoyed Grande Mexico! Had friends in from out of town this past Friday night and we were looking for a Mexican Restaurant. We recently had heard good things about Grande Mexico about the food and atmosphere so we decided to check them out. So glad we did. All of our meals were especially tastey and the drinks were very-very good. I would highly recommend the Texas-Style Fajitas (so delicious). Would I go back again??? YES!
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A Private User
My wife and I really enjoyed our meal last night. Started with tasty House Margaritas and their homemade Chips & Salsa (delicious). I had the Beef Chimichanga and my wife had the Chicken Fajitas. Both meals were served hot and were very flavorful and plenty on the plate. We shared the Xangos for dessert which we thought were outstanding. Service was excellent and we were seated promptly.
