Tropical Smoothie Cafe (Capitol Heights)
| Address: | 1703 Ritchie Station Ct #100, Capitol Heights, MD 20743, USA |
| Phone: | +1 301-336-1719 |
| Site: | tropicalsmoothiecafe.com |
| Rating: | 3.8 |
| Working: | 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 8AM–9PM 8AM–9PM |
Location
Photos 55
Reviews 11
NI
Nico Collins
Tried this place out the other day at the recommendation of my cousin. I forgot the name of the one I ordered but it had mango,ginger and carrots in it. I think it was perfectly made, not too sweet, the thickness was perfect for a smoothie. The wait was about 15-20mins but it was very busy in there. There were alot of workers back there and maybe they are needed for the volume of customers. Like state in other reviews, it just may be a need for organization, because it did look chaotic. However, I was extremely satisfied and will be back, especially after my gym time. The price for the smoothies are average if not better than average for the size. I like that it was one size, but kid options would be nice..my little ones like smoothies. I use smoothies as meal replacements so I dont see how someone thought $6 was too expensive and Smoothie King is now a horrible place to go! I could see and taste the freshness here, I dont know wth SK be scooping into your smoothies. I agree with the other reviewer who stated we need more healthy options. I work downtown DC where there are many, but it is very disappointing to not be able to find any close to where I live. We get tired of the same fast food places everywhere you go.
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joaquinna Sorrell
I am one of the biggest fans of Tropical smoothie. But, living in the area i am upset with the customer service and how the employees act at times. The first week they opened, I waited 30mins for a meal and my order was still incorrect.But, as the first week things are chaotic so I understood. But, yesterday June 7th 2017 I was applaud at how this one employee acted. When asked who he was someone responded " One of our shift leaders". I was shocked, not only was he yelling to the top of his lungs at someone else he did not seem to care that customers were inside during their lunch or break hours. Also, he was out of control as he continued to yell while being escorted to the back. I dont know what type of business they are running but I did not appreciate his unprofessionalism and how when I came to grab my daughter her regular smoothie he was once again working. As if nothing happened. Smh I would rather make my travel to Alexandria. Customer service is everything and that sir does not have it. His name was Jose. Dont get him mad! He will probably spit in your food. Smh
KE
Kenyona Taylor
I wanted to them maybe a 3 star but I just could not. They had about 5 or 6 employees making smoothie and they was still slow for no reason at all. the original girl on the register went on break so another girl was taking order under her register code. (How do I know this) the girl that went on break I ask her whats her name and that was the name on the recipe. But what made me mad the girl that was ringing under her number was soooooo rude. I was there for 18 minutes for a smoothie. The rude cashier noticed I was talking to the girl on break asking question so her mood change. I ask who was the manager she said joseline which was in the back office the entire 18 minutes. So back to why I gave 1 star. The cashier that took over says how can I help you? I places my order. I asked her where are youll add on s? Because usually it visual. She rolled her eyes and said its in the menu look inside with and attitude like I was asking to many question. So I ask can I have a add on of probotics before I can even finish she say we aint got it
LA
LaMarr Wilson
I had two of the smoothies the muscle blaster and the acai berry boost and the banana oats and peanut butter wrap I must say I enjoyed the wrap, the smoothies were a bit too sweet for me maybe i need to try the veggie smoothie hopefully it will not be sweet at all we need more health conscious places in our area im tired of people flooding our streets with these poisonous fast foods resturants so we need to finance more healthy food places in the Cap Heights area and District Heights area so props just for setting up amongst these poisonous Goliaths like McColon cancer and Popeyes that has no spinach on the menu. Those of you who own or looking to open up more health driven places please do so spread like yeast in dough and lets colonize this food industry.
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Written Smith
The wait time, especially in the drive thru is my second biggest reserve about going to this location. Its entirely too long. My first one would be the lack of professionalism shown at this location. I recently when through the drive and was greeted with "whatcha want". Once I got around to the window to pay it took 5 minutes for the cashier to get to the window. While I met this young lady with "yes" and "thank you", she responded with no eye contact, yelling at a fellow co-worker, "uh huh s" and ultimately almost dropped my food and my debit card out the window as she continued to yell and converse at her co-worker while handing me my order out the window.
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Phillip Lambert
At the moment I feel as though Ive been scammed. I was given a buy one get one free card by the owner. After using it the charge pended on my account for a whole week. Once it was processed I had two charges on my account. One being for the price of the smoothies I paid for and the other being for the smoothie that was suppose to be free. Seems like my card was charged a second time workout my authorization in hopes that I wouldnt catch it. Now, I cant get in contract with anyone by phone. Word of advice if you choose to patronize this establishment ONLY use cash.
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Isaac Eros
Has a lot of potential. Lacking leadership from staff, its ran like a bunch of high school friends went into business together. They took 20 mins to make a drink? Then made a mistake making it? Then i front of me had to tell someone stop skipping my order? They need someone who can come in and keep that staff tight and on the job. Hopefully in time they can get the right people working there.
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DeAndr Carr
Staff can be a bit iffy along with the smoothies, especially if you alter them...had a great smoothie one day and went back the next day (it was worth the 20 minute drive again) for the exact same thing and they couldnt make it the same way...stick to exactly whats on the menu without alterations and you should be just fine...
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JaNesia Geter
I have been a fan of Tropical Smoothie for awhile. Was excited that one is so close to my home now. The service can be slow and lengthy but my order is correct without errors everytime. I enjoy the environment and the colorful atmosphere. Happy to have the healthy alternative close by.
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Rene Wallace
We have to support "our" businesses in PG County. The wait was lengthy, however, the food was very good and the management team was great. IThey are a new business striving to do well in the community give them your support!
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GiaVonni Powell
They are always slow and always messing up orders! These workers are unorganized and lazy. The worst tropical smoothie Ive been to! Smoothie king is the way to go if youre up in Largo, MD!!!
