Smokey Bones Bar & Fire Grill

Reviews 5

SE

Seth Grosser

I decided to treat my fiancé to some good ol BBQ as I remembered Smokey Bones being a great place years ago. Once at the restaurant we were greeted with friendly smiles and even a jovial hello from one of the employees... That was the highlight of our night! We sat at a table in the bar and the atmosphere was great, I was thinking to myself that this would be a great place to join the "guys" for some beer and to catch a game or two. (Like I remembered doing years ago). The waitress tried her best but we could tell that she wasnt trained well, since we saw her all night but she only approached us three times the entire night, and definitely didnt ask if the food came out to our liking. The food was decent but had an aroma of hot dogs... Yes, HOT DOGS! We couldnt tell if it was the actual meat or if it was the BBQ sauce?!?!?! With my Rib meal I had the "Loaded Mashed Potatoes" as one of the sides which was a glob of mashed, with a cheese crust. I asked our waitress if this was in fact "Loaded" she replied "yes, they didnt put bacon on there?" I looked around the plate for any remnants of bacon but couldnt find any, there was in fact a few bits of what I assumed was Canadian Bacon, but now that I think about might have actually been cut up hot dog meat!!!!! To top it all off, I ordered a second and final beer only to be disgustingly shocked at being cut by the rim of the beer glass as I took my first drink!!!!! Once I brought it to the waitresses’ attention she played "middle man" to the conversation I "had" with the manager who was standing by the cash register watching one of the televisions (I assume the Golden State game which had just came on)... My fiancé said that as she walked by the man to go out the front door he gave her some sort of "look" which is funny because after I watched a few plays of the Warriors game, seconds later, he did not look my way, even though I had my eyes on him the entire time I walked by.

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MI

Mita SO

On Friday,3/27/15 my family dined in at the Smokey Bones establishment located at 15209 Major Lansdale Blvd. Bowie, Maryland 20715. We decided to support this location based on the outstanding service, family-friendly facility design, and most importantly, the deliciously prepared food and menu selections that we experienced less than six (6) months prior in November 2014. We started the evening with two of their signature appetizers, “Skillet Cornbread” which includes a pecan butter, and your “Smoked Wings”. Our unfortunate discovery findings with our food – of a sticky/chewy substance (i.e. chewing gum) in our Skillet cornbread ‘s pecan butter -- negatively impacted our celebratory evening dining experience. As a result of the on-duty Kitchen Manager’s – Chris – conscious decision to take action and keep our final dining bill unchanged after being informed of our defective Skillet cornbread, the dining experienced ended with unimaginable, 1960’s-like customer service, blatant management misconduct, and the worst management decision making skillset ever witnessed in this 21st century, all for $6.99. The service along with Smokey Bones management team’s awareness and decision making may have potentially affected our family’s health. As a matter of our due diligence, and our right as patrons, we are sharing our experience with this restaurant chain, and this location specifically. My children learned from an invaluable lesson from this establishments management team in Bowie, Maryland, one that they unfortunately will never forget in the most upright way: Honesty IS the best Policy.

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KO

KORI FISK

Wow, Smokey Bones. I used to like you. Boy has this place gone downhill since the last time I was here. I mean, the servers are nice, but incompetent. Super slow service, had to wait forever for our nachos. Which, by the way, were the saddest excuse for nachos Ive seen since Dennys. Barely any cheese, salsa slopped haphazardly in the middle, "pulled" chicken just sitting around in big chunks instead of being properly shredded, and no hint of any of the other toppings the menu listed as part of the dish. Strike one. Meals come out, and surprise, were down a side. Bad communication in the back, the server shouldve known about a side being out. The "loaded" cheese fries were, again, the saddest excuse Ive seen. Just some fries with a bit of cheeses thrown on top. For $2 extra. Sent them back, only to get back (after Id almost finished my meal) a second order of regular cheese fries, only this time with a bit of barbecue sauce drizzled underneath the cheese. Didnt bother making a fuzz about it, figured I wouldnt get what I asked for anyway. I could go on about how long it took my grandmothers coffee and cake to come out, but I think you get the picture. I know Im not coming here for spectacular food or service, but there is a bare minimum you should expect for your money, and this didnt meet the criteria. Shape up, Smokey Bones. You can do better.

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JA

Jason Angove

I was hoping to really like this place but I did not. Walked into the place and it was nearly dead. The hostess was nowhere to be found and the girl taking to go orders couldnt find her and took nearly five minutes to be seated. Once we were seated the waitress didnt come by for about ten minutes. The hostess had to take our drink order. When the waitress finally came around we were able to order. At one point my glass of water is empty and the waitress looks at it and just walks past. Now the food starts to come and we did not have any silverware to eat it with. I asked for some from the guy that brought us our food and he said okay. Then a few minutes goes buy and another guy stops by to see how ever thing is. I told him "I dont know. I dont have anything to eat it with." Takes him five minutes to locate silverware. Then no one ever came by again. Now for the food.....Nachos were not bad and I would eat them again. The "Texas Brisket" had no seasoning and didnt have any smoke on it. I dont know how you can smoke a brisket and have it come out with out the smell or taste of smoke is beyond me. Now I know brisket is fatty but when a third of my dinner was just fat that you dont want to eat. Its truly said that broccoli was the highlight of my meal. Eat here at your own risk! You should go to Mission BBQ or Famous Daves!

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FR

Fred Johnson

So, I dont write many reviews. However, if I can help my fellow man avoid a mistake, I feel obligated to do so. Arrived at the Smokey Bones in Bowie after striking out at local restaurants, because I wanted to sit at the bar to watch the football game. To my surprise, they had ample vacancies at the bar and the bartender, Tonishia, stated its been dead for a while and they cant figure out why. Lets start with waiting 10 minutes AT THE BAR just to order a drink!! Nevertheless , I ordered the "Texas Brisket" and to my surprise, no one in the Smokey Bones organization had ever been to Texas. I have and am convinced that if any brisket proprietor in Texas EVER sampled the "brisket" at Smokey Bones, a lawsuit would ensue. As for cost, which by the way was mentioned many times by previous reviewers, I tend to disagree. My issue was merely with the "serving" portions of side dishes as well as the main course. I dont mind paying more, but Im not a small person and I expect a healthy portion of a main dish, and even more so a side dish. I wont mention the inability of the staff to meet the most basic expectation of delivering the various courses of a meal in order. When the salad is delivered WITH the main course, "Houston, we have a problem" Otherwise, it was great.

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