Address: | 5 Bel Air S Pkwy, Bel Air, MD 21015, USA |
Phone: | +1 410-569-6980 |
Site: | panerabread.com |
Rating: | 3.8 |
Working: | 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 7AM–9PM |
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Kim Skillman
Panera is known for good service good food and clean restaurant. Not the one in Bel Air MD!! I stood in front of the counter watching employees and a manager talk amongst themselves trying to figure out who was going to take my order. Finally one employee - frustrated - said Ill ring her up. I ordered the Pick 2 with the new lobster roll. My order came to $24!!!! I said Wow thats an expensive lunch!! The cashier said yea the Lobster roll cant be a half portion so you get a full and its $16!! None of the signage stated that. I thought well really like Lobster it must be great! As I waited for my number to be called I heard employees having personal conversations about text messages they got and talking about other people that work there. So I get my food and the Lobster roll is huge!! Too bad it didnt taste as good as it looked or cost!! It was bland, mushy, terrible!! My salad was more flavorful!! I didnt even eat half of it!! I then needed to use the restroom - of course was dirty with trash in the floor. I dont know whats going on with this Panera but it was terrible from beginning to end! Date 6/23/17 3:59pm check #687427
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Darcel Frost
Im not usually a person who take the time to write a review , however the customer service I received here was amazing!. I spoke with Amy (super Nice!) who was very sweet and professional. I only wanted the sandwich replaced without avocado however she replaced everything and offered me a dessert for the extra trip coming back. Everyone there is very happy and treats their customers with absolute respect. Thank you for the great service and food is good!
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Nicole Dupree
Usually my food is delicious but the lettuce in my salad today was soggy and bordering on rotten. The texture bothered me so much I ended up throwing it out. On top of that, the baguette was stale and hard and my sandwich hastily constructed. Had I dined in I would have spoken to a manager but, as luck had it, I had ordered to go. Word to the wise, Panera, people arent going to pay for food they cant eat.
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Sandrakitty lucky
Me and my daughter always enjoy the delicious food, , but on 8/27/16, approx 345p.m., we were there as usually, to sit down and enjoy the delicious food. There was a female worker, whom seems to be above the other workers, she were. RUDE, DISRESPECTFUL, and UNMANNED, to the other workers, this was very, embarrassing, most of alll who wants to sit and eat there,
ME
MemoriesForALifetime
I really like the concept of Panera Bread, but I cant like their coffee. If you can pass that and instead have a smoothie, juice or water then you are looking to have a great time. Bagels are delicious and fresh and they have a good variety of other pastries. The best is the broccoli and cheese soup. Bring your lap top, they have WIFi and a chimney!
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Mionna Jones
I just have to say the customer service is GREAT!! I ordered a rapid pick up order and when I got to the car I checked my my order and it was wrong. I called the store and the manager was really apologetic. The manager offered to fix my order with no problem & told me to keep the wrong order also. The crew is very friendly!!
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Evan Johnson
The food is good just like every other location, but being as each store is independently-owned I just thought Id put this out there. This store has very nice employees, but thier supplies seem to run limited for whatever reason. The last 3 visits have been disappointing as something from the order is always missing.
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A Private User
I rated 3 stars only because I prefer cafe that is less busy & less distractions if I want sit & chat. Obviously I wouldnt choose this one. I think if they had seperate order line and sitting areas and that way it creates quiet atomsphere.
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Private User
Food was not worth the price. The guy who was yelling the numbers was spitting all over the food. The salad was more like a bucket of weeds. Disappointed, do not plan to go back. Would and will not reccomend.
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Glenn Randers-Pehrson
Ive probably eaten here at least 12 times over the past few years. The service has always been good, a bit of a delay when its busy but acceptably so. Interesting tasty sandwiches to choose from.
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A Private User
Food is awesome service is awesome and the coffee is awsome and the look of the inside is awsome and I think to have a place to sit by the fire is awsome so 5 awsomes 5 stars
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Elena Snyder
Way too expensive girl who waited on me was nasty and rude. Just because I couldnt hear you the first time doesnt mean you need to shout in my ear. Very dissatisfied.
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James Hamilton
The food is generally very good here as is the atmosphere. The free WIFI is nice but rather slow. My only complaint is the prices compared to what you actually get.
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Candace Rader
Great food, wonderful employees and always consistent. The manager, Rob, is particularly welcoming, very personable, and an extremely hard worker!
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A Private User
Whats not to like about Panera? Great bagels, good teas and coffees and free wifi. The ever-changing cast and crew is always cheerful.
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Nunya Bizzz
Panera bread is great for a quick bite and the food is decent for the price. I eat there quite a bit.
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Allen Culbreath
always packed and busy. Bagels are good, sandwiches are good, its just there is never any seating.
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Lala Smith
This is my favorite one! The food and drink are the best! Its really neat and inviting inside!
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Jon Biscotti
A little pricey for sandwiches. But the quality is good and the baked goods are great.
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Kel Bear
Constantly screwing up my sandwich, and not puting all the right things on it.
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Patrick Faivre
Very nice clean place, soup was excellent and Krissy was a wonderful host
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Rachael Orem
Delicious food, great and quick service. Kind servers and tidy venue.
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Tom Kenny
Great coffee. Comfortable meeting location. Food is excellent too.
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Gabbz Howard
1st time I tried Panera was here. It was a wonderful experience.
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Ken Hess
I always enjoy going to Panera Bread and the Service is great.
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lucy tyler geck
OK by Panera standards but so busy that tables stay dirty.
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Dan Berends
Good food, good service and clean and tidy restaurant.
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Gloria Edge
Service was fast and, as always, the food was great
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Lennie Davis
Clean, healthy, taste good, and has modest prices
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A Private User
Food is fine, but the coffee is pretty awful.
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David Beksinski
always good food and great service!
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Jason Benedict
great food, fast, and good service
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Christopher Hawman
Great staff, always busy though.
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Karl H
Great service.. food is fresh.
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Herbert Hewlett
Great food and atmosphere
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Tom Schisler
The WiFi could be faster!
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Ronald Houck
Swiss Ham and Cheese.
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Colleen Koerner
Always great visits
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June Mical
Always good.
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Carlos Sagastume
Great service
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Trey Hoos
Great bagels