Address: | 205 Commercial St, Portland, ME 04101, USA |
Phone: | +1 207-775-6800 |
Site: | elevationburger.com |
Rating: | 3.9 |
Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–2AM 11AM–2AM 11AM–2AM 11AM–9PM |
MA
Mary Ellen Sands
Ordered French fries got a serving of grease that was ineatable must have been 1/4 cup grease on the potatoes when we mentioned the problem to the wait staff she offered to make more "but theyll be the same" I asked if they changed the oil cause it brown she said they had just changed it. I showed her the brown let her know we were not happy nor were going to eat them her reply was oh and there them in the trash. No offer to refund our money for the 3 orders that she threw in the trash. Save your stomach and your money plenty of other places near by. May be just a coincidence but 1 member of our party of 5 ended up in the ER that night sever abdominal pain, uncontrollably vomiting leading to dehydration .
NA
Nathan L
First time here with the family. We ordered a Swiss mushroom burger, ranch burger, kids burger, fries, and hot dog. Everything tasted good. All the burgers are cooked well done, not burnt. They tasted good not very juicy because they were well done. My burger was not put together well. After the first bite it fell apart. Shoestring style of fries were a little greasy. The tables were not very clean, not entirely the restaurants fault, pick up after yourself people. There was sign on the door that said they were short staffed and would be closing early. Overall not a great first impression however food was decent.
AN
Anna Leslie
We were in Portland late at night looking for the perfect restaurant. We passed the building (which in and of itself is really neat) several times before we decided to go in and check it out. We were so excited to see their healthy menu and affordable prices. The service was awesome and we all agreed the burgers may have been the best weve ever had. (And the fries which they make from real potatoes right behind the counter were sooo tasty too!) I want go back just so I can take my family there! The facility, the staff, the food - all amazing! If youre in Portland go to Elevation Burger!
TO
Tom Ferrari
Just wanted to split a burger and some fries. We ordered to eat in and waited, and waited, and waited. Finally, we approached the cashier and was told that she had entered the order as pickup. So, our order was ready and they never called us, even though she said we didnt answer. We were standing in front of her the entire time - never called. Our food sat for about 15 minutes. It was cold, so we returned it promptly, and got a refund with a half-assed apology. Dont waste your time.
MI
Miles Heise
Really wanted to like this more, the whole "kinda like five guys but with hippie social consciousness" thing sounded very cool. It definitely isnt bad, by any means, it was tasty enough, but absolutely not worth the price. Did a basic hamburger and french fries which was over 12 bucks. Burger was overcooked, grilled onions were undercooked, fries were these weird greasy brown shoestrings, and when I left I was actually still kind of hungry.
CH
Christopher Soule
Chicken was cold, guacamole was warm, and fries were terribly overdone and salty. To be expected from the extreme wait for food I guess, though there were only 4 customers in the place. This place used to be great but the apparent lack of management shows. All I see is the employees on their phones when they should be working. And the place is dirty. Beverage machine is dirty. Tables are dirty. Floor is dirty. Restrooms are unsanitary.
KE
Kevin Sahakian
Id like to rate this place higher, as I eat here at least once a month, but service here is pretty hit or miss. On my most recent visit they got my order wrong, let the fountain soda machine go flat (and stay that way) and didnt stock the napkins or straws after another customer told them they were out. To be fair, Ive had some really positive experiences here too, but this wasnt my first visit to them on an "off" day.
DI
Dinesh Gundu
Amazing burgers and after a long time I had one of the best fries I had. Very courteous staff. Decent price. PS: Ask for ranch if thats something you like with fries and small fries has as much quantity as large fries in McDonald. So try to order small if you are concerned about food wastage.
AL
Alden Poole
This is favorite place to grab a quick bite in the Old Port. Grass fed beef as well as a vegetarian, vegan, and gluten-free options (lettuce wrap). They also have one of the best outdoor seating areas—a second floor deck. If youve never had olive oil fries, its worth a visit.
DY
Dylan Matthews
Didnt serve chocolate shakes at night apparently. Security was unprofessional and was preoccupied with his phone. Didnt seem to have training. I believe the company is Maine Guardsafe. Manager was very rude and burger was over done. Overall bad experience and pricey!
RI
Richard Clements
Burgers were cooked way too long they were kind of dry supposed to fry came out cuz cooking different oil one came out dark and not very well tasting the other came out golden brown crispy and delicious but they both came to the same table
YE
Yeni Zhen
I will prefer to rate this place under one star. Overpriced burgers and bland food. I got the surfing and stuffing burger but I really regret it because of the price with a extremely cold Lobster and no flavor which I got stomach flu.
ME
Meredith Pustell
Inexperienced staff, slow service, uninspiring food. They got our order wrong and made no effort to correct it quickly. When we asked for a manager, they said they didnt have one because it was so busy. Will not go there again.
JO
John Zarate
Tables in the outdoor seating section upstairs remained dirty from the last patron in the hour I was there. I like how they have a vegan option, and overall the food was pretty okay.
AH
Ahmed Archambault
Great fast good and it is halal even though they may not advertise it. Theres a balcony spot on the second floor where you can eat and it is absolutely beautiful at night.
MA
Mark Lubbers
Signature burger was overdone. Good beef but pot presentation. Nice crisp ceasar salad but disappointing burger for a primer location in Portland. Plastic bowls, really?
AL
Alexander Thomas
I enjoyed a burger from their late night menu and was not dissapointed, they have some local drinks and tons of toppings. There is a nice array of seating available.
PA
paul diakos
The pictures of the food looked better than the actual food. I gave it one star because the beer was nice and cold. The surf and turf burger is not worth the money.
JU
Justin Henri
Just wanted to give a quick shout out to elevation for giving nurses a free burger on national service day! Thats a great thing to do. Plus the burgers are great!!
FR
Francis Arsenault
I stopped there for a quick snack before a show. The burger was good but too greasy, the grease was literally running down my hands for the whole dinner.
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Prabhu Victor
This was subpar. I was with 5 people and all their burgers were not worth it. If you want some greasy food without much flavor then this is the place.
KE
Keith Kyzivat
Delicious fast food burgers. Done better than the fast food chains. In house cut fries were delicious. The chocolate frappe was nice and thick.
NI
Nick Roberts
Pretty nice burgers and friendly staff, service is a bit slow and compared to the other food options Portland has to offer, theres better around
JO
John Berry
Food was $20 and was under cooked, and Im not the only one since me and my friends went and all of our food was under cooked, gave me diarrhea.