Red Robin Gourmet Burgers
| Address: | 800 Gallery Blvd, Scarborough, ME 04074, USA |
| Phone: | +1 207-885-0288 |
| Site: | redrobin.com |
| Rating: | 4.1 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
Location
Photos 100
Reviews 15
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Erik Laroche
Last time I will ever set foot in a red Robin! Especially Scarborough ME.... I ask: can we watch the game on the bar side?" Hostess: "no your sons not 21" (their rule, not state law) (hes a high school student). Only restaurant EVER to not allow us to do so....not at the bar mind you....but at a table in the bar side.....we get seated and sit for 5-10 min without a" be right with you"....waitress finally comes asks for our drink order....we ask for a beer list...finally it comes....we order and 2 items ordered they dont have and suggest something similar to what i ordered....the item suggested was NO WHERE NEAR item ordered (im in the beer business) the next item i order shows it being draft beer and they bring out a can....out of date no less! This is 15-20 plus minutes in....place is not busy at all.....I SEE WHY. By the end I see a chalkboard in the back corner of the place with draft beers on it.....funny thing...no where near the menu given to us. Train your waitresses or update your menu! O and dont be fooled by the draft sizes...they are RIPPING YOU OFF! The 22oz glass is not even 18ozs....imagine what else they are ripping you off with!
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Rosie Lemery
First off we just left we went to this red Robin for fathers day and my birthday dinner. We arrived and were told we had a ten minute wait not to bad minus the fact that half of the place was empty. We finally got sat after our wait. It then took a wait staff person almost 15 minutes to get drinks once that order was taken along with our apps and food order we didnt see our waitress again till we were done with our meals. We had plans of having a dessert but after our burgers were still frozen our apps were cold and our drink order was wrong and our French fries cold and soggy. We decided its not worth having more wrong food or something else happen. Our table was myself my fiance and our sons 8 and 10 months. They FORGOT all about a table like that. Despicable if you ask me. I have done nothing but worked as a waitress and bartender for ten years. Worst experience in my life would have given zero stars if we could have.
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Dedee Valdez
From Texas, second time at this location, both time were horrible. Starting with there is never a hostess. Just left there, so 3ish in the afternoon tons of vacant tables, but notice quite a few people waiting. So thinking maybe and incomplete party, so waited at least 5 minutes for hostess, tell her 2 people, she says a 5-10 wait. Seriously there a ton of tables. Maybe the bar, well that freaked her out, she said well not sure they will have a wait person to take care of us. Deuces, that just tells me, we could spend the rest of our Saturday afternoon hanging waiting on a waiter/food. Not
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sir vic crusher
Went here and my girlfriend and I will never be going back there. It took forever for our food to be served to us. My girlfriend started eating her burger and I stopped her halfway through due to a piece of hair in her burger. But I mean the manager quickly took action and had the burger re made and took it off our bill. But before I spotted this I had them bring me more fries since its bottomless fries. So much for bottomless fries since it took over a half hour to get not even 7 to 10 large fries. Find somewhere else to eat. Just not here
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J
Food was average. Service was excellent. Paying the bill had to be done at the table using the table computer. That was bad. If I wanted to use a computer I could have gone to work or stayed home. It ruined our experience and we have decided not to patronize any restaurant that continues to require their use. I went out for some personal contact and interaction. I did not go out to try to get tensed up using a computer. I do that all week.
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Ariel Brawn
I absolutely LOVE hamburgers! So, naturally I love going to Red Robin. They have amazing choices for hamburger options, they also cater to those who need healthier options, and I believe they even have Boca burgers as an option as well. This establishment always has great customer service, great food for a decent price, and ample parking. I also like their ToGo ordering option for those that are in a rush.
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claudette mason
On a Tuesday night at 6 p.m. with hardly anyone there, my party of two never got seated. As the hostess put us in the computer, we were told a 10- minute wait. People came and went, and still we sat. After three different parties of two and three who came in after we did were led into the dining room, we just left. If the service is so poor out front, the wait service must be horrible!
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Josh Hebert
Have always loved the food and I have never been let down with the quality. Sometimes I get things I just dont like but that is personal preference. The only down side I have had is my wife needed to be dairy free for some time. They ended up showing a very impressive allergy menu but after ordering we found out that there was dairy used somewhere despite us trying to order dairy free.
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Steve Goff
I wish I could give less than 1 star. Absolute garbage, only thing that was any good was the beer! I have no idea how you can even make a black-n-blue burger tasteless but these guys can. Overpriced cardboard nastiness and subpar service. First and last time I will waste my money here. Bad food, bad service and pricey. These guys manage to hit the horrid trifecta!
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Gerry Doyon
I have never had a bad experience. My family and I have been here a couple dozen times. The only negative points I give them are that there is only one burger option for vegans/vegetarians and there are even more limitations for people that are sensitive or allergic to gluten, such as two of my family members.
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Santiago Castro
One of the best chain burger joints around. Tons of different options and theyre all delicious. Youre sure to find something up your alley. Not to mention bottomless steak fries and savory dipping sauces. Im usually never disappointed with my trips to good ol Red Robin
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Michelle Perkins
The first time weve ever gone to eat here. It was good time. We told the waiter that we were working with a gift card for 25 dollars and not much else. He went out of his was to make us feel comfortable. I was very happy with the meal. Also the way we were treated.
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Dick Shryock
Red Robin has the best burger deal in town Their Tavern Double comes with unlimited Steak Fries and with a soft drink you can get out of ther for less than a ten spot. There burgers a juicy and well dressed I like mine with onion straws. Three cheers for Red Robin
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Mike Sansonetti
Arrived with my 7 year old son & was assuming the wait would be brutal as the lobby was mobbed. However, as the host said, 10 min & we were in a booth. Burger came quick & it was money! Love that you can pay at the table top kiosk whenever your ready to roll.
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Brian Kennagh
4 beers and then they shut u off even while you have food ordered, nevah had that problem while Heather was bartender, but o well Ill take my $100 bar tab to Applebees or Ill go to red robin in Augusta Im done with Scarborough
