DQ Grill & Chill Restaurant
| Address: | 1670 Midland Trail, Shelbyville, KY 40065, USA |
| Phone: | +1 502-633-7390 |
| Site: | dairyqueen.com |
| Rating: | 4 |
| Working: | 10:30AM–10:30PM 10:30AM–10:30PM 10:30AM–10:30PM 10:30AM–10:30PM 10:30AM–10:30PM 10:30AM–10:30PM 10:30AM–10:30PM |
Location
Photos 25
Reviews 23
DO
Don Floyd
I would put a negative if I could! This DQ is the worst I have ever been in. The owner has a terrible attitude and it trickles down to most of the employees. The staff argues with you if you order anything that creates some thought process where as they look very confused and then become irritated at your request. When you ask the staff to exchange a food item that is not to your liking it becomes an opportunity for them to be hateful to the customer and then vent to one another when you are still in the restaurant where you can actually hear them talk about you. Im sure it is intentional! A big thumbs down to this joint!!!!!
KE
Keri Watson
Good food and desserts. Theyre great when out comes to birthday cakes. For my sons birthday party I went to the DQ in eminence. They messed up the cake and were very rude about everything. I didnt get it because it was so badly done instead I got my money back and went to this one. They apologized for the other location and was able tip do the cake for us with the correct picture and have it ready by the next day. Everything on it was perfect and it taste great. My son was so happy. When my daughters birthday came around we didnt hesitate we went straight there. Their employees are exceptional. Theyre great.
EA
Earl Mills
Stopped for breakfast this morning. Ordered the twin pack sausage biscuit WITH CHEESE.... got to work and they didnt add the cheese. 1 car in the drive through and no one in line ahead or behind me. Tried calling the store for 20 minutes. .. only getting a busy signal. Friendly service is not a substitute for quality. No excuse for getting orders wrong. It is all on the screen!
IC
Ice Allen
Went there for breakfast. I was very disappointed. The food quality was very poor. Its usually good, maybe a bad day.
NO
Noah Morales
Very good food and Deserts. Always clean and employees polite. Fast service. Love the Deserts.
MA
Mary Flaherty
Frequent visitor, no reoccurring complaints. Decent food, friendly staff, and good price deals.
TH
Threase Stucker
Under new ownership has resulted in poorly trained staff and miniature size servings.
AS
ashleigh staten
Visiting family this DQ had great service & food
ME
Melissa Macauley
The Bathrooms Were Fair. Ice Creams Were Yummy
MI
Mike Whitis
I like it but their blizzard are overpriced
JA
Jamette Agyemang
Nice place where my granddaughter works
MA
Matthew W. Carlson, MS
They were short staffed (allegedly).
LA
Larry Burke
Good food, for a decent price.
TE
Teri Thorp
Its just like everywhere else
BR
Brook Yates
Great service was very fast
HE
Helen Gardner
Great food ,Great service
JO
Jonathan Stucker
Inconsistent with service
GR
Grant Hagerman
Love the flamethrower
JO
John Nessel
I just got off work
MA
Matt Thompson
Fast and accurate
AD
Adam Kenner
Its DQ whats new
JO
Joy Maddox
Best DQ around!
TO
Tom Abbott
