Address: | 1918 N Rock Rd Suite 100, Derby, KS 67037, USA |
Phone: | +1 316-788-9464 |
Site: | buffalowildwings.com |
Rating: | 3.8 |
Working: | 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–1AM 11AM–1AM 11AM–11PM |
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Kale Larkin
Worse dining experience ever! There was 12 of us in the party. They sat us at 2 separate tables, and told us "thats the best we could do." Then, the beers took over 10 minutes to get to the table. The waitress came back and told us someone "threw away" the drink order ticket with the water/pop orders on it. Had to get the drink orders again. The food came out about 3 meals at a time. My husbands burger was still frozen in the middle, when we discussed this with the waitress the burger was not cut from the tab. Some of us were nearly done eating before my niece gets her food, my father in laws food was forgotten and when asked about it she said it would be about 10 minutes, and we were already done, he said dont worry about it and the waitress said, "okay!" and walked off, again, w/o an apology. The manager was not very helpful or involved. Overall, the worse experience ever! Will NEVER return!
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Sheena Dixon
I went to this BWW Monday, the 7th and was with my white date and this young girl greeted us at the door. She had the most unpleasant look on her face, then asked if it was just the two of us. After confirming she takes two menus and walks off. She then comes to a table throws the menus down and briskly walks away saying "Your server will be with you shortly". We had barely reached the table and she was halfway to the back. I am a Black Veteran of the Navy and my date was a white male. This is 2014 and to see such blatant racism is sickening. I have told my friends and they have agreed not to visit this particular restaurant ever again.
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DOOD J
My wife and I eat here pretty often and have yet to get poor service. Ask for Brooke or Rheanna, theyre extra good! Big game days can be crazy so if youre not there specifically for the game, dont like the noise of exuberant fans or the wait due to the crowd, you might pass up those days. You can usually tell by the parking lot when thats happening, then we usually opt to sit out in the outdoor seating and its quieter and less congested. Weve never really ever had a bad experience here, maybe a little mistake here or there but it has always been handled quickly and pleasantly. Id definitely recommend it.
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Jaden Batt
Aside from the great service, amazingly spicy food. The 24 hour toilet experience one has to go through after indulging in any flavor of spicy wings is something I would wish upon nobody. The gastrointestinal exorcism that is currently and has been going on can only be described by visualising Mount Saint Helens exploding in my insides. Aside from that.. Great food, Great experience- 4 out of 5 stars
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Kegan Clark
The worst BWW I have ever ordered from. My girlfriend brings me wings after work sometimes (awesome huh?!) but im telling her to never go here again the wings are always tiny (size of a quarter) and barely touched with sauce. Auch a pitiful value for your money. I have sumbitted several reviews online requesting a manager contact me and to date I have heard nothing. Guess they dont care.
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Christopher Read
The Derby location of BWW is always loud, but that is to be expected an establishment like this. This place has good food, but is kind of hit and miss as far as the service goes. The wings are always great, and the burgers are either perfectly cooked or they come with a soggy bun. Mixed drinks are okay, but anything on tap is the perfect temperature to compliment good company.
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Sandra De Luna
This has got to be the worst BWW in Wichita. The wait to get our orders in was long, then the food came literally 30 minutes after we ordered and when it arrived it was NOT fresh but instead cold and stiff and half covered in sauce. I asked for a manager who only justified the service stating they were busy which, they werent and did nothing to fix the problem.
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Rita Still
Worst service. My husband & I went to have dinner & watch a UFC fight and we have not returned since. Our waiter was so rude, got our orders wrong, acted like he could careless that we were customers and we had to call for the manager. In the end the manager paid for our meal & apologized but it was definitely an experience that could not be salvaged.
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A Private User
The worst......we were the first in tbe door when they opened today......it took over 20 minutes for our take out order to be ready........the bacon cheese burgers were over cooked and very dry.....my diet coke was flat, I had to throw it out.........and the front enterance by the counter had a lot of flies buzzing around. We wont be going back.
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Sarah Nabi
We waited about 45 minutes for 2 small orders of wings and because we were sitting next to the kitchen, we could see trays and trays coming out to one table. I guess Derby football players take priority over other paying customers. We are never out in Derby, so I certainly wont be returning.
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A Private User
I recently ate at a BWW in Oklahoma City and it was great. But tonight I went to this one in Derby, ks and it was AWFUL! My brother and I were seated quickly, but after that we were left sitting there for THIRTY MINUTES. Awful. Nothing good about it. Smart alec waiter dude..
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Jeff Patterson
My family loves this place because the kids can get the tablets to play with while the adults can have conversation. The wings are good. The queso is good. The beer is good. And there are TVs end to end on every wall if your looking for sports coverage this is the place!
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Julie Riley
Ive been to this Buffalo Wild Wings numerous times and it is always just okay. Never great service. Weve had to have orders sent back multiple times for being wrong, and the staff is just so young and unknowledgeable.
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Bryan Brauser
Food tasted great, but the service was lacking, was never asked if i wanted my drink refilled. When anything was brought to the table, the server would run off without saying a word.
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Jessica Mills
I dont mind waiting for food, but if youre going to quote 15 minutes for a pick up, place try to be close to that time. If its going to be 30 minutes just say so please
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Jordan Baez
Son got onto WiFi here and their name is pubes on your pizza food was cold, took forever and they got it wrong even after trying to make it right. Nope! Wont come back
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Chris Baxter
Our whole office had lunch here late last week. Everyone that had the boneless wings is sick with food poisoning to include myself. Will never eat BWW again.
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Steven Meyer
If you order take out beware. They do not keep it heated, instead they leave it on an open shelf to cool itself off. Then need manager approval to remake it.
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John Viegra
Malinda is the girl you want as your waitress! Great coversive and taking care of you in great time. She pays attention to you! Great trip tonight to BWW!
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Lance Garrison
Love the management at Buffalo Wild Wings. THE STAFF AND FOOD ARE AMAZING. I HIGHLY RECOMMEND THE DERBY STORE. ASK FOR DERRICK AKA JAMES PABLO
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Douglas Wiggers
Great service and pretty-dang-good wings. The TVs surround you with all things sports. Easy to spend a whole day here if you start drinking.
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Aaron Jasso
This is the best BWW in the area. The food and service are consistently better than the Wichita locations! Worth the drive.