Address: | 4111 National Rd E, Richmond, IN 47374, USA |
Phone: | +1 765-962-4300 |
Site: | olivegarden.com |
Rating: | 1 |
EL
Elizabeth DeLucio
On Sunday August 6th my family and I visited your Richmond, IN location. We are extremely disappointed with the service and treatment we received. I would like to make it clear that our sever was not at fault during this experience. Shortly after receiving our meals my 5 year old daughter needed to use the restroom and while her and I were gone my husband also took our 3 year old son to the restroom. We were gone for approximately 3 minutes. When we returned to our table the busboy had cleared all of our meals; even a fresh bowl of soup that had not been touched. When my husband spoke with the manager he stated, "Next time you come back if Im working all take care of you." Nothing was written down. He did not ask for our names and I ended up paying $56 for a meal my family did not get to eat. I am extremely disappointed as it was my husbands 30th birthday and in my opinion nothing was done to correct this mistake. Our personal belongings remained at the table while we took our children to the restroom. It was very clear we were not finished with our meals.
ME
Melinda Hieger
I had Went there before during the buy one take 1 home special and the food was fantastic I ordered the Motzarella chicken as I always do when I go to olive garden because I love it. The take home part was amazing too. But this time I had a much different experience , My order which was motzaella chicken at the restaurant was so over done dry and didnt have very much of anything on it and 2 pieces of chicken it was disgusting I didnt bother saying anything cause I thought my dinner that I took home would have been better But it was even worse then what I had at the restaurant! It was dryer than what I had at the restaurant this time i got one piece of chicken it Looked like someones leftovers! It was just awful!! Wont be eating there anytime soon. And will definitely check my leftovers!
HU
hussy doubleton
Worst visit ever. Our appetizer was spilled onto our table by the server, then she picks the food back up with her fingers and put it back on the plate.. She didnt utter a single apology NOR did she offer to replace it. Hands were bare btw. Also, did you know that to get plates to eat the appetizers on, you have to order them yourself on the new cutting edge mini kiosk on the table. You also place your order there, and apparently we were supposed to order silver ware as well because the waitress didnt realize we needed utensils to eat with when she catapulted our food onto the table
A
A Private User
I wish I could rate this as one star. The food us cheaply made and overly priced. Who wants a 3$ bottle of sutter home for 22$?! All if the food tastes like it just came out of the bag and microwaved. I guess Galos (the classier local Italian place in town) spoiled me. Buy local--olive garden profits leave the community. So you would rather allow Galo become even richer then realize Olive Garden is giving the community jobs to help out what a shame plus knowing you eat at Galos must mean you have no money issues what a shame the rich are around this city horrible
SA
Sam Markey
I am usually not a huge fan of chain restaurants but today we wanted something fast, easy and healthy so we went here for the soup and salad. Everything was fresh and tasted good but the thing that stood out the most was our server. I think her name was Destiny. She did a wonderful job and really made an effort with out hovering over our table. If you read this thanks!
TO
Tom Shaw
The best Olive Garden Ive ever been to. I was traveling back from California and one of my numerous stops was in Richmond. Two of the best lady bartenders. I mean great customer service all around. I wish I remembered there names. They were angels. Seriously! My name is Pam Placendo and we had such a wonderful talks about my trip.
DA
Dakota Raduenz
4 stars is because theyve introduced electronics into what I used to think of as a classy chain. Otherwise, locally this is better than the other Italian place in town, staff is friendly and attentive. Food is quite good for the price, and they have (somewhat overpriced) wine my wife loves (but at least it is actually from Italy).
A
A Private User
I wish I could rate this as one star. The food us cheaply made and overly priced. Who wants a 3$ bottle of sutter home for 22$?! All if the food tastes like it just came out of the bag and microwaved. I guess Galos (the classier local Italian place in town) spoiled me. Buy local--olive garden profits leave the community.
CH
Charles Haworth
Olive Garden is a good place to eat, the food was good and the server was friendly and was always checking on me to make sure my food was okay and to ask if I needed anything else and to refill my drink,,my only problem with this place is a certain rude manager, she is the only reason I didnt give them 5 stars.
BE
Bethany Shaw
We always order to go and they impress us every time. The staff are so friendly and even threw in a complimentary salad once. Time is given to package the food neatly and securely. We keep going back!
WE
Wes Smith
Im Italian and Ive eaten at Olive garden and Gallos. I wouldnt serve Gallos to my dog. Olive Garden is what it is, inexpensive Italian themed food. It is much better than Gallos and a lot cheaper.
DA
Danny Couch
The food was very good and our waitress did an excellent job taking care of us. The facility was clean; inviting atmosphere; friendly and professional staff. I recommend this Olive Garden.
CL
Clayton Jaros
I love Olive Garden, but they have decreased the size of their portions, and upped prices. Food was great, but not worth it.
AN
andrea manning
I cannot say enough how wonderful everything was. Me and my daughter had a fantastic meal and her server Tamryn was amazing
RO
Roger Creech
Typical olive garden but our server "Tiffany" was fantastic. She brought it up one star from just an average olive garden.
KE
Kenneth Rawlins
It took to long for our food to get there and it was brought by a different waitress, and the food was luke warm at best
JA
jagan
All Olive Garden restaurants smell a little funny. After a while you get used to the smell. And then the food is good.
BR
Brandon Mullins
Good soup and breadsticks combination. Also oddly enough if you get the burger you will be pleasantly surprised.
BR
Brandon Horstman
Great atmosphere, even better staff. They love to do everything they can to make you feel at home.
JA
James Roberts
One of the experiences Ive had here so far. Our server was great, fast and on top of things.
AS
Ashley Hoke
I would say this would be my third favorite Olive garden you still have rude employee here.
J
J Norman
Our server, James, was absolutely fantastic. Best service Ive had at a resteraunt in years.
DE
Devin
Right address, wrong location on the map. Its located in the Richmond Square Mall
GI
Gina Boggs
Clean building, great service, needs to go back to old calamari. No flavor.
RO
Robert Beckner
Food was good service was good, nothing spectacular but I would go back.
KK
Kk Smith
Great wait staff, nice atmosphere, and plenty of wine selection.
TE
Telles Spence
Taylor is a wonderful waitress. Great service great atmosphere.
RE
Regina Kaucher
Waitress was exceptionally helpful and attentive food was
ER
Erika Tevis
the food is fantastic i love coming here with my MAMA LOVE