Pizza Hut
| Address: | 7331 Indianapolis Blvd, Hammond, IN 46323, USA |
| Phone: | +1 219-845-6924 |
| Site: | pizzahut.com |
| Rating: | 2.9 |
| Working: | 10AM–12AM 10AM–12AM 10AM–12AM 10AM–12AM 10AM–1AM 10AM–1AM 10AM–12AM |
Location
Photos 30
Reviews 12
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Kristen N
It took 2 HOURS to delivery wings & breadsticks!!!! 2 HOURS!!!! I called to inquire about our order 3 times after we placed it, to which I was informed I could receive a free soda for the trouble - how can I get a free soda if my order is already made and on its way to my house? After much frustration, the manager apologized and said she would credit my account for a free order the next time we called in, but we had to do so within 30 days. I called a week later and there is NO CREDIT!!! I ended up speaking to the Store Manager who had no idea what I was talking about and then said she would credit my account $15 and that I should speak to her directly when I called back. I got our order together.... called back.... and guess what.... no credit... I got passed to 3 different people on the phone before I could hear someone say "The credit is there just take her order....." I told the girl very nicely, "We are just gonna order from somewhere else." AND WE DID. HORRIBLE CUSTOMER SERVICE & YOU JUST OPENED!!!! SAVE YOUR TIME AND JUST CALL PAPA JOHNS!!!
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Jasmine White
This place is horrible!! If the workers arent going to do their jobs they need to be replaced. Since when is it ok to close certain parts of the restaurant before the store actually close? How do you tell your customers that the delivery drive vehicle is out of commission? Which was a total lie to avoid delivering my order! You would think the a company that delivers food as a part of their business would reliable transportation. Order online then receive a call we shut wingstreet down for the night and it but your store isnt closed yet, (ordered between 1030 and 11 pm store closes at 12....and my business isnt more the 10 minutes away)so why are certain parts of the business before store closing time? Theres nothing but a bunch of lazy people thats clearly getting paid to stand around and do nothing! Please go elsewhere for your pizza and wings! Itll be well worth it!
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Nicholas Bermudez
Tonight was terrible. They were over booked with orders and turned off there online ordering system. Then I went to the location to discover that they would place my order. Great. I was told to come back in 20min. After leaving and coming back I arrived to discover that they didnt even put my pizza in the oven. I asked them to call me when it was done. They never did. I had to drive to another town just get a pizza. Wow. They really dropped the ball. Took me an hour to learn that they didnt make it. Thanks Pizza Hut hammond Indiana. Use Munster location much more professional and on time orders.
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carly shuman
Worst service ever. Ordered 2 pizzas online, got the text that they were out for delivery. After an hour passed, called to complain and they said it would be there right away on the house. Another HALF HOUR passed and when I called a second time, the worker told me that someone called to cancel our order. That never happened. After about 5 minutes of insisting no one canceled the order, they checked the call log and discovered that in fact no one did cancel the order. So finally we got our pizza over 2 HOURS after ordering it, and BOTH of the pizzas were made incorrectly. WORST PIZZA DELIVERY EVER
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Ali Flynn
No stars would be acceptable for this store if I could give a negative star I would! They supposedly have a policy that they dont deliver to hotels, because of security for their drivers! What would be more secure than a hotel lobby? Certainly not delivering to someones house! This is an idiotic rule! Even if something happened at a hotel before, ( which is the only possible same reason that they couldve come up with such a Sunday l dumb policy, ) it could happen anywhere including, ( and especially, ) at someones house! They need to get a clue!
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Emanuel Dionicio
Horrible!! took them 3 hours to deliver a pizza and wings because they"forgot about my order" when they finally did send it they didnt even bother sending fresh pizza they sent some cold ass pizza and wings. Manager said he would give me credits for my next order so a week later try to order some pizza and wings and he tells me he has no idea what Im talking about even though i know Im speaking to the same person who gave me the sopposed credits Horrible location do not give them your money they sure dont care about you.
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Marco Linares
Ive ordered multiple times from this place and the past two times Ive ordered my order has been wrong. Not even because the manager took my order the orders were correct amd they have horrible costumer service. The manager is just really rude and doesnt work with the costumers to satisfy there needs i will not be ordering from this place and I live 2 blocks away. They really need to do something about the management there and the service I dont recommend it Ive had to bad experiences here!!!
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Shelly Wright
I had to give them 1 star so I could write a review. This place is nasty!!! First I called in my order asked for square cut, they said yes. I walked in to pick my pizza up, they had food on the floor I has at the counter for 2 mins while all employees were in the back. When I got my pizza No squares, the female at the counter said sorry. I get my pizza home and it just looked like it was cut but it wasnt!!!! I will make an extra trip to go on Ridge next time...
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Crystal Worthen
First off i called at 3:41pm and asked for personal pan fpr my daughter. The manager Jose said they are out of personal pans they would have more in 45 mins. I asked to place my order or hold one aside for me for that time. I get there at 4:43 pm and they said its addictional 15 mins. On top of that the coupon my daughter got called fpr 1 topping, yet a customer infront of me had the same coupon and they added 2 additional toppings no charge!!!
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Juan Magallanes
Took 20 min to order over the phone person who answered the phone sounded like he was high n retarded keeper saying hold on my 5 year old could do a better job then tells me that I have to buy a couple with the order for $5 when the add specifically says nothing bout having to buy a cookies then said I wanted to speak to a manager waited on the phone for 15 min n manager never came this place is retarded
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Kenyatta Stirckland
I only give it two stars because the manager is such a nice guy. Other than that its not a great place to eat. Weve found two different types of hair in our food in the past. And they dont seem to know what the word "extra" means because if we ask for anything extra they give us the same amount. W always ask for extra cheese but what we end up with is just bread and cheese.
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JC Rositas
It took them over two hours to get our pizza and wings delivered. OVER TWO HOURS!!! When the pizza was finally delivered, it was cold, and some of the slices were undercooked!!! When I called the manager to ask where the pizza was before it was delivered, he offered NOTHING but excuses - NO restitution!!! Pizza Hut at 7331 Indpls Blvd in Hammond, YOU SUCK!!!!!!!!
