Address: | 1385 Douglas Rd, Montgomery, IL 60538, USA |
Phone: | +1 630-859-1180 |
Site: | bk.com |
Rating: | 2.4 |
Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 7AM–12AM |
SN
Snow XII
Literally every Burger king I go to (even this one) has horrible wait times and poor customer service. They barely speak English here and almost always get my order wrong. I cant really understand how burger king is still in business. The only reason I am giving this burger king 3 stars is because even though they are slow and mess up my order, the food is good quality compared to other burger kings and believe it or not they actually seem to care when they make a mistake every now and then!
ZA
Zachary Borland
This Location is the worst burger king that i have ever been to....i have continued to go to this location because it is the closest location to my house. always a bad choice the bread is always bad the food left in the warmers to long and not rotated the fries are always old. and my order is always messed up. Ive contacted managers about this establishment multiple times and have yet to see improvement. IF IT LET ME PUT NO STARS I WOULD >.< Seriously....
MI
Mike Hogan
Went there in the morning for coffee asked for the large dollar coffee posted on menu charged me 3 and even after I addressed the sign stated the price was diffrent worker refused do get a manager. They must have a weak management team to let customers get treated poorly on their mistake
VE
Vernell Sanders
Tried to apply the old fashion way but the manager said it was too hard to apply to the Internet oh well I had a back up just in case KFC here I come./ Just throwing this in there but this place be smelling like straight azz crack bruh who be using your bathroom >÷b
AL
Alonso Villanueva
Please dont ever eat here there was 2 small bugs in the medium cup the reason i found out after i drank it because the kids wanted some so i decided to open it an split it WORSE DIRTY PLACE EVER Also my hamburgers where cold poor service rush trying to order
CA
Candy Rogers
The worst Burger King ever!!!! Rude employees, dont have diet coke ever or any diet drink for that matter, dont have napkins half the time, dirty, slow, foods never fresh. I dont understand how this location is still open.
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Jackie Garcia
The employes took a long time ordering our food, messing up our order. It wasnt even full only 3 people were there, we were their for about 30 minutes. They have coffee in a plastic container. Very baad customer service.
AN
Angie Tarbill
Have some good girls working here now days. Its a old burger King in a not so great neighborhood..but I always come here be cause they are so friendly , they truly care about there customers .
DA
Darius Urbikas
Recently moved to the area, but times my food has been both luke-warm or cold and VERY stale. Got money back the second time but it would be foolish to ever eat there again. Dont bother
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Luis Ortiz
Worst BK in the área take 15 min for make my order they always send you to the parking los 4 wait your order thats why take long for service i dont know how survive this location
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Liliana Lopez
They took half an hour for my order, the food was cold the employees are rude and the soda tasted like soap worst place ever i dont recomend it at all
A
A Private User
The coffee is always bad. I am never there early always after 10 am. It tastes burned right water and coffe mix just burned uncleaned filter or pot.
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D Reyes
My sandwhich took over 10 minutes n looked hours old . Lettuce old , pickles were almost dry . I have pictures i was in awe cuz i love bk
SA
santillanes07
Worst BK in the area. Their burgers are always cold and dry, like they have been sitting out for a while. Their fries are stale.
CO
Connie Reynolds
Showed up at 11 on cinco de mayo, and despite having an hour before the time, they were already closed. Screw burger king.
TY
tylerthe prankster
Workers suck expecilly when one of them say to me like I cant hear them they said what the fu*# are you looking at
CA
Carmen Torres
The customer service was bad. Too long time to have my order ready. It was just two hamburgers. The food was nasty.
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baby girl
horrible service, bad food, rude staff, dont understand when people order through Drive-through.
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Laura Noon
Not the best BK. The fries were a bit under-cooked & not very crispy
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Bruce fezatt
Nice service place needs remodeling ,good people in area to help
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Steve Swon
Bathrooms were disgusting, food took too long to be prepared
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I Bronson
Nice staff but I dont care for the food. It tastes boxy
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Erwin Gutierrez
The place looks old some chair are broken need more care
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Heaven Loza
The people were very nice and friendly. All smiles
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Roger Jenkins
Rude workers and cold food! Stay away!!!!!
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Diane Phipps
The place is a dump. Food is always cold!
MI
Michael Wiley
Fast service order was correct friendly
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Sinoe Torres
They take forever with the order
AN
Andres Lopez
Love eating there
YO
Yonathan Parra
Worst bk ever