Address: | 596 W Main St, Lake Zurich, IL 60047, USA |
Phone: | +1 847-719-3447 |
Site: | eggshellslz.net |
Rating: | 3.6 |
Working: | 6AM–2PM 6AM–2PM 6AM–2PM 6AM–2PM 6AM–2PM 6AM–2PM 6AM–2PM |
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Ashley Ring
Great food. Ive eaten here several times have just never had an experience worth reviewing. Ordered food for delivery to Good Shepherd Hospital today for breakfast. The girl answering the phones is rude and rushes your order. Craig delivered our food along with offering to buy me coffee at the hospital Grab-N-Go which was kind. Got up to the room and realized my fiancés sandwich was wrong. I called Craig personally because he gave me his card with his cell phone number on it when he delivered my food. He apologized and told me he would call me back. He called me shortly after and told me he would have the two new sandwiches made and sent over. Shortly after receiving the corrected sandwiches I received a text message from Craig checking to make sure that the order was right this time around. Craigs customer service was really awesome, however the girl answering the calls and taking the orders as I said earlier was rude, and maybe if she took the extra second with the customers the orders wouldnt end up being taken down wrong. Ive also spoken with other people that have said the same thing about her. If I hadnt gotten to deal with Craig, I would have had much different things to say in this review. The person people talk to on the phone is the first impression of a business and I dont believe this girl is right for the job.
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Garry Formam
I decided to try it because it’s close to work and has a fair number of good reviews. It did not live up to my expectations. The waitress was quick, friendly and attentive. That’s the only good part of my experience. The dining room is tight and cramped. There were only two other tables that had customers and it felt crowded. I can’t imagine how bad it would be if it was busy. Finally, the food was average at best. I ordered scrambled eggs with bacon and rye toast. The rye toast wasn’t really toasted, it was just kind of warmed. Sadly, it was the best part of the meal. The eggs were overdone to the point where they were a bit burnt. The bacon was underdone, with the fat still soft and white. I will say breads, bagels and donuts all looked and smelled great. Overall, if you are looking for a bakery, this place might be Ok. If you are looking for a restaurant to have breakfast, there are better choices.
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Karl Sehnke
This use to be one of my favorite breakfast places. My recent visit was terrible and I cant say it was the first time that the experience was atrocious. Here are a few of the problems: 1) Ordered food for pick up and was told 15 minutes; it took 35. 2) From the time I placed the order to the time I picked it up, apparently the prices changed miraculously and was now almost double from what was advertised online and on the menu. Neither the woman taking my order or the woman processing the payment decided to say anything about the price change until after I questioned it. 3) They charged me extra for picking up the food. WTF. 4) The got the order wrong :( Amongst the other problems like cleanliness, rude and ungrateful staff, I will not be dining here anymore nor will I be sending clients their way. Shame.
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Chris Schaffner
Came in around 7:45am on a Tuesday morning. Found this place on Google Maps looking for a breakfast place. Located in a strip mall, I almost missed it! Place is very small and wasnt too busy. Fresh doughnuts and bagels as well as loaves of bread looked delicious! Very home-like experience. Portions were good for cost. Silverware was clean as were the tables. More designed for baked goods take out but cooked breakfast was tasty. They have brand name condiments, Coke products and 5 types of sweetener for coffee or tea. Definitely a nice place to stop and dine or carry-out. They also deliver. Food was tasty and came out fairly quick.
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A Private User
I phoned in an order this morning at 10am to get my bacon n eggs fix for the day. Not only was the order delivered in under 10 minutes (they told me 15), but the guy who delivered it threw in 2 free donuts. Food was excellent, great skillet potatoes, and an english muffin that reminded me of the old school ones you used to get at Egg Harbor Cafe. Definitely recommend it to anyone looking for some good eggs!
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A Private User
awesome, just awesome. i ordered delivery, and from what i can tell one of the owners delivered himself, which is pretty hands on, i like that. he had a friendly personality and even threw in a cpl donuts free :) quick delivery and extremely reasonable prices! theyre open till 3pm which is also a plus b/c i wake up late. all in all, a great experience and i will definitely be ordering from here again soon!
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A Private User
Give this place a shot! It has great food, great prices, and a very friendly atmosphere. We have ordered out and dined in, either way you will be very happy. The service here is outstanding - they really go above and beyond. We got delivery - the order took 12 minutes from order to the door, and Craig even threw in a few free donuts. We will be back again, and again.
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Kristina Hameister
Wow delicious! Best home-made breakfast and it was catered! We are hours away in Beecher and they showed up early, food was hot and fresh if we were eating it at their restaurant. Very original, tasty and so delicious!! Corned beef hash was so good and the donuts were home made. YUM! We will absolutely use Egg Shells Lake Zurich for catering again!!
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Chris Robison
This place is way too small very unorganized. I walked in this place no one greeted me or asked if I was waiting for a seat after 10 Minutes I left. I had heard a lot of good things about this place. I didnt even get a chance to try it seems like nobody even cared. I would never even recommend this place to anybody or go there again.
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David Demma
Great home style breakfast and lunch with affordable pricing. $4 per dozen bagels and donuts are hard to beat! Friendly staff and the owner was kind as well. Also get a free donut on your birthday, a super win! Decor and menu are pleasant and easy to understand. Only open until the afternoon, so no dinner, unfortunately.
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A Private User
The food and doughnut are awesome! The place is sooo cute.The french toast was the best I ever had! Oh and the chocolate Bismark with cream was the best I ever tasted!Eggs Benedict was OUTSTANDING!The Burgers Great!We will be regulars! Max the owner makes all the donuts and pastries...This guy is a awesome chef!
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Bill Wright
The service was great and the staff was friendly. I will most likely try again but now know to be more specific on my order. I ordered eggs, sausage patties and toast. The food came really fast which is good however the sausage was under cooked and the toast was just regular bread.
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Chris F
The last two times I have called to make a pick up order they tell me it will be 45 minutes, then when I come they say "we will start making it now." Theyve been extremely rude the past few times and the extremely poor service has ruined it for me. Will not be returning.
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A Private User
We ordered food to pick up, they told us 45 minutes. After 20 minutes they were calling us asking where we were, with a total attitude. When we got there the bad attitude continued. Never eating here again and letting everyone know how poorly run this place is.