Address: | 7450 Barrington Rd, Hanover Park, IL 60133, USA |
Phone: | +1 630-540-1740 |
Site: | baskinrobbins.com |
Rating: | 2.6 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
JA
Janette Montano
My son dropped his ice cream, so I ask If he can get a new one. The poss response: if you take a survey you get a free cone, cause we didnt drop it. I said sure, but I didnt ask for a receipt back. He then says ok goes to get an ice cream and says now how do I know youre going to take the survey? The other guy, says hold on Ill get one. Then the pos says to the other guy just give her any receipt and after a bit says just forget it, cause the other guy was taking too long. I honestly dont know how the guy even has his job. If he doesnt like his job he can go look for another damn job. He clearly saw me throw out the ice cream my son dropped on the floor into the garbage. Its not like Im keeping it and getting another for free. Just ridiculous. Wish I got the damn receipt to complain about him on there too. (White guy, blue eyes, dirty blonde hair, blue shirt.)My guess is he was even some kind or a manager, pretty sad.
A
A Private User
The people who work here are incompetent and SLLLLOOOOOOW. We have given it SO many chances since its right by my house, but we go somewhere further to avoid this place at all costs. This is just one of many many examples of why you should find another location: I pulled up to the drive thru...and waited there for at least three minutes--nobody ever came to take my order. So I pull to the front and walk in (which I should have just driven away) and the lady "working" (who was actually just sitting at one of the tables) says "the dining area is closed, you need to use the drive thru". I look at her and said "I was waiting there for a while and nobody ever came". She sighed and said "oh...........ok I guess I could help you". NO THANKS! I just walked out after that. Do not go here if you actually want good customer service!!
KY
Kyle Hawkins
Terrible service. 0 starts if possible. The cashier had a bad attitude and was frowning the entire visit.
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A Private User
I stood outside 30 freakin minutes and they wouldnt even let me in. Horrible service.
BR
Brock Friedman
Yummy food, good coffee, fast drive through.
KA
Kathryn Chaney
Has a Dunkin donuts with it! 24 hrs opened!
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Rajesh P
Good options with both BR and DD