Address: | 7521 Lemont Rd, Darien, IL 60561, USA |
Phone: | +1 630-739-9696 |
Site: | homeruninnpizza.com |
Rating: | 4.3 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 12–11PM 12–10PM |
MI
Michelle Stasi
I want to start by saying I love Home Run Inn food- this complaint is in regards to service not the food. I went to the Darien location with my husband and friends. We go often and enjoy the food. Myself and one of my friends are part time servers at a well known pizza place in the southwest suburbs- because of this reason our server got a 20% tip - I can guarantee if this was any other customer he would not have received a $20 tip. Our night started with the hostess leaving a uncharged electronic notebook a the table- it stayed on for about 30 seconds before shutting off- if you are going to use these then look into charging them. Our server was Ricardo A. It took him about 10 mins to get to our table. Ricardo took our drink orders then took another 10-15 mins to bring them- he did explain the bartender was busy. Ricardo was prompt taking and getting our order to us. Ricardo did not ask refill our drinks and walked by our table many times until we had to ask for refills as he was walking by- we had to do this twice. Ricardo did not take our empties when he brought new drinks. Ricardo did not give us appetizer plates and we had to ask another server in the area. Ricardo did not clear our empty dishes and another server came by and did it. When paying we separated the bill- $80 on one card and the remaining $25 on the other. We told him 2x what to put on each card. Ricardo came back and stated he messed up and put the wrong amounts on each card- somehow he remembered what went on each card after he ran the card? Ricardo acted like this was no big deal yet $60 is a huge deal and it could of caused an overdraft of the card. Ricardo did not offer to get a manager to fix it and I had to tell him a manager is able to fix it. Ricardo took over 10 mins to have to manager fix the problem. The manager did not come to the table to apologize. Ricardo did apologize. Being a server I know it is not difficult at all to split a check on two cards- I also know that a manager can quickly fix such a problem and I would of had the manager fix the problem before I presented it to the customer and acted like it was no big deal. If we were just the normal customer Ricardo probably would of been tipped $10 on the $100 bill. I understand people get busy and I have never emailed a restaurant about poor service but this was ridiculous. I think someone needs to talk to Ricardo about this. If we go back I will be sure to not have him as a server.
KA
Kathrine Pienkos
1st off they put us next to a pole and when asked for a different spot they gave us another option that was just as bad for a family of 3. The restaurant was not too busy to find us a better option. I work in the industry and by far that was the biggest bullshit I have ever been fed. The server was friendly but thats about it, we have a 9 month old and she grabs for everything so instead of a nice meal out we had to keep her from grabbing plates, dirty napkins, empty glasses and then on top of that the pizza we ordered. Then I ordered the strawberry and vodka drink (I cant remember the exact name) and it tasted like all that was in it was the strawberry puree. It was sorely depressive since it was my 1st drink in almost 2 years. Plus if you order half an ingredient they charge for a full ingredient. All in all, it was not worth our money at all and more felt like we were ripped off than anything. We will NEVER be going there again nor do we ever recommend anyone else.
SH
Shirley Moran
Great changes are happening at this restaurant. The service was really poor, the past 2 times we came to this location. I tried talking my family into going to a different restaurant tonight, but the kids wanted to go to Home Run Inn. I was anticipating poor service, but to my surprise it was excellent! Jody, who served our table, was gracious, smiled and because of her we had a great dining experience. Fun and good food is what we enjoyed tonight. We ordered cheese pizza for the kids, but for the 3 adults we ordered Lauras favorite. You have to try this pizza, it is the best!!! The kids enjoyed Jody; she made sure they all had the crazy straws for their drinks, and extra cherries for their cookie monster. Thank you Jody . . . We will ask for your table the next time we dine again.
BR
Brian Foerster
I must be used to the Frozen Home Run Inn Pizzas! It was good but kept saying this doesnt taste like the frozen. We all agreed liked the frozen better. Crazy! Expensive too! 9 Bucks for a pitcher of Sprite? Large 1/2 Sausage, 1/2 cheese, pitcher of sprite, and bill is 37 bucks! Ouch! Then more money on the arcade games for the kids. If you have kids go to Chuck e Cheese. It tasted good. Just not 37 Bucks good for the little you get.
E.
E. C.
I love this place! I have dined here for years, both with family and friends. The pizza is flavorful and fresh...baked just right. Both staff and the management team are fully engaged and dedicated to making sure everyone has a great time. Im definitely a fan of Jaclyns long island ice tea. Cheers!
JO
Joseph Evans
Had a good time. This is the closest home run in. Place was packed on Friday night. Overall very clean restaurant. Pizza tasted bit different but maybe they changed the recipe a little. Still very good. Nice staff. Dont forget to check in to get $5 off large pizza. Will be back!
JU
Juan Carlos Ortiz
I like this place because this is the only place I can eat delicious pizza!! I am giving this restaurant a 4 because my family wanted to, but I wanted it to be 5 stars. Ive noticed that Home run in take a great amount of wait to get your food! So yeah! Hehawhawhaw!!!
PA
Paul Sjordal
The chef at Home Run Inn Pizza buffet in Darien Illinois is the best in all of the Chicago suburbs and we go there at least 3 times a week. Im including all restaurants and buffets that weve been to in the suburbs
A
A Private User
For Chicago thin-crust pizza, I havent had anything better than Home Run Inn. We just went there, and I really LOVED the pizza. The crust was perfectly crispy. The sauce and cheese were so flavorful.
PA
Paul Schmitz
Freaking best pizza around!!! Their frozen pies are awesome too. Made with quality ingredients, Id suggest going for their lunch buffet if you want to eat like a little piggy.
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Linda Williams
Tasty pizza from a famous brand pizza company! They also have a huge menu of sandwiches, salads and pasta dishes. Highly recommended from a true pizza connoisseur.
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Shane Castle
Home Run Inn pizza is absolutely fantastic. Well worth a stop if you have any tried it. The buttery crust makes it the best thin crust pizza you can buy.
A
A Private User
Good pizza but a little over priced compared to Lou Malnatis in Naperville. The free wifi is a nice touch and the staff is very well trained.
KA
Karen Ludlam
Waitress provided very poor service; we got our own to-go boxes and still had to wait over 10 minutes for her to arrive with the check