Address: | 1316 S Halsted St, Chicago, IL 60607, USA |
Phone: | +1 312-226-2800 |
Site: | coldstonecreamery.com |
Rating: | 4.2 |
Working: | 12–9PM 12–9PM 12–9PM 12–9PM 12–10PM 12–10PM 12–9PM |
LA
Laurel Mulder
Ordered a cake on a Monday, got confirmation it would be ready to pick up on Thursday. When I showed up Thursday the employee informed me no one had made my cake and itd be at least 24 hours for them to make it. When I asked why no one had made my cake he had no excuse except that they "forgot". Now I dont have the birthday cake I needed for that night. They still expected me to pay for the cake and told me I could pick a generic cake from the fridge to replace it. I asked to speak to the general manager who was "unavailable" and never answered her phone. Horrible experience, will never go back.
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elisabeth oh
This is like the Starbucks of ice cream. Yes it is a little more expensive than Baskin Robbins but the portions are generous. The ice cream itself does taste richer and the variety of mix-ins allows you to create your ultimate ice cream sundae. My favorite is the milk and cookies shake -- with Oreo cream filling flavor ice cream and extra oreo cookies mixed in; yes I get that specific and yes, the staff happily accommodates my obnoxious requests. The staff is always very friendly and there usually isnt a long wait.
LE
Lea Janae
1 scoop to rim $5 I cant believe I took my 8 year old here to get a 1 scoop ice cream with gummy bears that were hard as tires! 1 small scoop with gummy bears should NOT cost $5. What if I bought my son? $10? A family of 4? $20? For ice cream with stale toppings? No thanks! Wont be back ever for this one.
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Victor Fajardo
It took them 20 minutes to take my order and another 20 to give me my strawberry ice cream, I sympathize with the drivers of grub hub, they have to wait too long..........I am surprised how that place can survive with so many workers so lazy especially the women who work there, "I never came back "
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Jessica Pierce
Always a go-to! They have a really wide variety! Its pretty cheap, too for the amount of ice cream you actiually get. I love the cookie dough..but who doesnt. Also, a fun fact! If you tip them, theyll sig to you while they serve your icecream! Whats better than that?
TO
Toy Robinson
Unfortunately, when I went yesterday, the freezer was being repaired. The ice cream was soft, but edible. As soon as we walked outside, it turned to soup. Half way home my son pulled a huge ice chunk from his love it size creation that was the 2 inches long.
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Taso Kokkinias
Great ice cream!! Some of the best I had. Very pricey though, only went because I had a groupon. The server wasnt very nice, not sociable enough for an ice cream place, seemed like she didnt enjoy her job much. Other than that, it was awesome!
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Margaret Kroll
Passed this place walking through the Dog Patch and had to stop. The peanut brittle ice cream was fantastic. Plenty of seating and lots of people waiting for their fill. Definitely get a scoop or three.
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Priyanka Agarwal
This place is not as crowded as used to be in Newyork,but their ice creams are a must try .They also have brownie for just under a dollar. My favourite all time is founders favourite & must try always.
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Dave Michalak
Ive spent a lot of time experimenting in Cold Stone Creameries. Daves Fave: Love It size, cake batter ice cream, with banana, brownie, and pecans. Perfect gestalt of complementary flavors and textures.
YV
Yvonne Mitchell
I love stuff in my ice cream, and they have all the stuff I could ever want. So when I go here, its aways a splurge. The ice cream is delicious too, but its the mix-ins that do it for me.
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Hortencia Ortega
Exelente lugar para un momento de distraccion y relajacion.
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Tony Sansone
Cold Stone is the best ice cream place in Chicago. Their service is the best. Its is my favorite place to go on a hot day.
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Lauren Voss
When I was Younger I thought Cold stone was the best place ever!!! I love all the flavors they have! It is delicious!!!
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peter karl
GROSS!! nit even real ice cream... so ceazy chemical stuff tjat doesnt even need to be chilled! NASTY
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Jasmine Giles
Absolutely great customer service and friendly fast service I always go here and will continue too
JI
Jill Schmitz
You know whats helpful when there are 9 people in line ahead of you? Having one person working.
AM
Amul Choudhary
Love their signature ice creams, ever since theyve dropped the price its been hard staying away
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Chris Guerriero
Great atmosphere, friendly staff, quick service, and great ice cream! Highly recommend!
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Chanelle Hutchinson
Its fairly small but clean. Nice place if Im in the area and mood for ice cream.
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Sarah Widdes
Why arent there more locations?! I miss this place. It was so so delicious.
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Latasha Coleman
I love going here and getting banana ice cream with chocolate chips, my fav!
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Sarah Hsu
Went on a Sunday. There was only one employee so service was a bit slower.
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gu yu
好赞的口味。
TI
Tiffany Jones
Always great service and of course the cream is always on point!!!
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Joe Renie
Closed 30 mins early on a Sunday evening. Very disappointed.
JU
Julina Mzchozen Poindexter
First time visiting Love the ice cream and the service
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Michael Procaccio II
Awesome ice cream, I would go here everyday if I could.
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manan sheth
Good quality, high price. Comparable to B&R icecream.
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Bryce Rowe
Little pricey, but the ice cream is oh so good!
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Aditya Prajapati
Amazing flavors and varieties of ice cream
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Nick Manning
Great service every time I go here!
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Jennifer Mainor
We love this place. Great service
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Andrew Wu
Too expensive, but delicious
DE
Deja Heath
I lovvvvvve their ice cream
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Ryan Mc
Who doesnt love ice cream?!
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Michele S
Expensive, but delicious!
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jessica bertucci
Awesome customer service..
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Jessica Garcia
Friendly, positive people
JA
James Stout
America at its finest.
AM
Amod Mahadik
Really friendly staff!
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Ihap Hassan Hejaz
Really good ice cream
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Lissette Castillo
Super friendly staff
YU
Yunus Emre Yabukoglu
Great fast service
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Marcos Escobar
Awesome ice cream
A
A Private User
pretty decent
A
A Private User
pretty decent
BE
Betty Magana
Delicious
A
A Private User
The BEST!
RA
Ravimohanreddy Dwarsala
Tasty
NS
Nshing Boris
Cool