Papa Rays Pizza and Wings
| Address: | 267 W Elk Trail, Carol Stream, IL 60188, USA |
| Phone: | +1 630-752-9680 |
| Site: | paparayspizza.com |
| Rating: | 3.8 |
| Working: | 11AM–2AM 11AM–2AM 11AM–2AM 11AM–2AM 11AM–2AM 11AM–2AM 11AM–2AM |
Location
Photos 100
Reviews 19
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Thomas Clark
Update April 13 2017 We decided to try Papa Rays one more time since the owner of the franchise reached out to me personally, after I voiced my concerned. Jamie was able to convince me to give their Carol Stream location another try. We got a couple of lunch specials and they were excellent. Delivery was on time and the food was hot and fresh. The ingredients are high quality as mentioned in other customers reviews. The best of all, is the customer service provided by the owner and his staff. We appreciate an owner who values his customers and is willing to make the necessary changes for excellent customer service. My company will defiantly will be ordering again from Papa Rays. Keep up the great service! April 12 2017 A driver stopped by my company and dropped off menus promoting their establishment. My company is always looking for new places that deliver . I ordered online a chopped salad and set the time for noon. First, salad was not chopped and there was no bacon, as described on the online menu. Second, another order had BBQ sauce containers that exploded all over the orders. Third, they were extremely late on delivering our food and we are on the same street as they are. This is the first and last time that we order from Papa Rays. We have taken the menus and put them in the shredder.
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John Wills
Ordered a small calzone and small chicken Cesar salad at 1:15 am. Being in the service industry, I know how much it sucks to get one of those late orders. I felt bad and left a 25% tip ahead of time. I had never ordered from papa rays before, but when I got it, it was more than delicious and HUGE! I ate the calzone and saved the salad for lunch tomorrow. But what topped the whole thing off, was the delivery guy. He was so nice and did exactly as I instructed in the delivery instructions. For being such a late order, I was really surprised at how nice he was. Honestly, I wish I had had cash on me, Id have given him another $5. Great food, great service, great value. Dont pass up papa rays!
MI
Mike Rose
Amazing rib tips and pretty good pizza. However i will not be ordering here anymore. I had placed a delivery order for myself and a friend on a sunday afternoon and proceeded to wait 2 and a half hours for a pound of rip tips and french fries. All good, i get it, i spoke to a cashier multiple times and was told they were short staffed. It happens. I was also told that i would get a 20$ credit to my account. Still fine. Lo and behold i go to order a pizza tonight and there was no credit. Pure garbage. I am no longer a customer for this reason. A shame because the rip tips are fire.
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Cindy
Pizza is very good. We had a problem with the pizza not being as ordered last month. The Manager at that time said we had a credit towards our next order. Called today June 30, 2017 and the lady stated we didnt have a credit on file. Spoke to current Manager "Roman" and he stated he was sorry for the mix up and would personally make AND deliver our pizza. True to his word he personally delivered our pizza within 30-45 min and they were exactly as we ordered them. Thank you very much Roman. You made our night.
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Leonard Blair Jr.
The absolute plug!!!! Late night wings??? Deliver? Look no further! Me and my boys (were in college) are always hungry when it gets late. We know that Papa Rays has our back. The wings are absolutely fantastic! The hot wings are delicious and the honey bbq always come in clutch. I will warn you... You will be risking your life if you decide to try the suicide wings. We did it as a prank once and told someone they were hot wings... We lost a friend that night. LOL I love papa rays.
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Andrew Nawroth
This is now one of my favorite pizza places in the area. Im always ordering pizzas from different places, and a lot of places have the same "default crust" that is good but nothing special. Papa Rays is not one of those places. So far Ive had their hand-tossed and pan pizzas, and theyre delicious and stand-out as something I cant get anywhere else. This is now one of my go-to places when Im not in the mood to try a pizza from a restaurant Ive never visited before.
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david hasterd
My food was very good, had the rib tip and fries , very good , taking away a star because driver forgot my salad and didnt ask me what I want to do, instead he says Ill be right back with the salad 15 minutes he says , .... called in to tell them to cancel...... manager didnt offer anything for the inconvenience, so goes another star ⭐️....
ID
Ida pelaez_3185370
Worse service ever. I would give them 0 stars if I could. They tell you they will deliver the pizza at a certain time and it doesnt end up coming. Always changing the time about when they will deliver the pizza yet even when you order it hours before they still wont deliver it on time.
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Anon Ymous
WORST CUSTOMER SERVICE EVER! I wasnt even able to try the food because they delivered the wrong order and told me to deal with it. I spoke with a Jasmine who was the most unprofessional person I have ever spoken to in my life. It boggles my mind how she even has a job.
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raymond scilingo
Put in order at 3:59pm it arrived at 5:28pm. A long time for a room temp. xl sausage and 6 pck of coke. One hour and twenty eight min. is extreme. Good pizza but not that good for that long of a wait, especially with hungry grandchildren.
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Abraham Sung
Some of there food remind me of old country buffet slightly on the fresher side. The neat thing is they open till 2 am and deliver. There a member of grub hub. I think I had a good experience with them keep up the good work guys...
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Omais Dawson
Amazing deals. Amazing pizza. Amazing service. They deliver on time or even sooner than they say. Try their hand tossed pizza! Btw their delivery drivers are amazing.
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Kayla Blevins
Fast delivery and the person who answered the phone and delivery guy were both very nice. Great pizza, though sauce lovers should ask for extra, and good Bosco sticks!
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farting pony
its good pizza but the take for ever to deliver I live 5 minutes away from the actual place I done see how 1 hour almost 2 hours to deliver a small pizza takes ugh
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Kevin Terrell
Theyre mice in this place and its dirty also not worth it I wouldnt order here if it was the last place on earth thinkin of this place makes me wanna puke
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Matt Walsh
Great local stop for pizza. Id recommend the calzones! They serve pizza by the slice and have a few barstools inside if you want to eat there.
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Sacha Herman
Why are the doors locked at 11.15am but the sign says open? I hear great things about the wings here.... that was a waste of a drive.
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John Balslew
The pizza is huge, its good, it comes with fries a drink and its under six bucks after tax! You cant beat that
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David Boutwell
Food isnt good food is great try this place you will like it i love pizza and mac/cheese
