Address: | 29 W New York St, Aurora, IL 60506, USA |
Site: | endirocoffee.com |
Rating: | 4.9 |
Working: | 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 10AM–6PM |
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Katie Sasser
I really want to like this place because its so close to my house. I was going every day right when it first opened and overlooked many issues. The service wait time for to go orders, the availability of menu items, quality of items, etc. I am a coffee drinker, so this review is based on their drink menu not food. I stopped going because I noticed the quality and service wasnt improving. I recently stopped in again, hoping for a better experience. The place didnt seem very busy. There was a couple in the store, dining in.I I ordered 1 iced beverage to go. I ordered my drink, repeated my order to the cashier. He had me down for additional items. I corrected him and repeated my order again. and then again. The cashier was friendly despite the ordering issue. I waited about 4-6 minutes before they started working on my drink. I was out about 12-14 minutes later from the time I ordered my iced beverage. I would understand this wait time if it was super busy, or if they had just opened. The wait was like this in my previous visits as well. They do not put cream and sugar in your drinks, even if you request it (no biggie). By the time the handed me my drink , all the ice had melted. I took a drink and it was a warm coffee. It did not taste very good at all. No flavor even though it was a flavored drink. Quality of the drinks are the same as they were when they first opened. Burnt lattes, warm iced coffees and flavor balance is off. I believe this is a training issue. I feel that the staff is untrained and should be able to make a simple iced beverage (not a special order) in a timely matter. Prices are not awful, but DD is cheaper and they might be a little more costly that Starbucks. I dont mind paying a little extra to support a local business. I really hope they improve and blow my mind the next time I walk in. Management - Please train your employees. Instead of sitting on the computer and listening to music at a table, get up and be involved. Your employees were trying to get your attention, called your name several times as you sat there.
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Stew Valentine
Wow. We had an awful experience here. First, it took a very very long time for a waitress to come up to our table, and we didnt even have a menu to look at. After looking at the very small menu, a woman who I would assume is the owner/manager came over and took our drink order. Our food was done before our drinks, I actually had to walk over and get our food because it was just sitting on the counter, no one was doing their jobs. After I was done eating my extremely dry and bland waffles and eggs, my coffee arrives. Its horrible. Now, mind you, I got a cold brew, which I found out later it was from A CAN. How did it take 30 minutes to open a can and pour it on some ice? My husband got a sticky bun latte, which is a shot of espresso and milk with flavoring basically. His tasted good, but also came out after we had gotten our food. I heard another man send his waffles back because they were too dry to eat. One last thing, there was a girl working with blonde hair and henna I believe, she was handling food and other surfaces without gloves. Pouring syrup out of bottles, lifting the hood of the make table, and then using her fingers to put pads of butter on peoples waffles. Had I seen this prior, I surely would not have eaten. Beautiful building, horrible horrible service and very bland food. Will definitely not be back.
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Stephen Signa
Coffee and food is not only delicious, but reasonably priced. The only issue is that it their process, or customer experience can be confusing.. Are they a sit down restaurant with a server? are they a cafe where you order like starbucks? which is it? Weve done both, but neither have a clear path...if you order here where do you pick up? If you sit down, will the food be brought? should get our own water? should we wait for the server? should we tip? However, the Space is gorgeous. It oozes with charm and authentic personality. It doesnt feel like a suburban cafe at all. the location is perfect, couldnt be more beautiful, right next to the river, on the trail. Everyone is super friendly and again: the food is amazing (try the Aurora Cheese Steak, you wont be hungry after). This is a wonderful addition to DTA!
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Mary Lemos
Very slow service and when I checked out the tip was already applied. Dont! Dont automatically apply a tip to the bill without my permission. Its rude and its stealing if someone doesnt notice. You dont steal tips you earn them. Re: The tip was automatically applied. Why do you suppose i disputed it? Its the fact that the tip was added on to my final bill without me knowing and your server offered to refund me after I disputed and explained to her that it is rude to automatically add a tip without notification. If I hadnt caught that it would be considered stealing from your customers. You are stealing from your customers if you are automatically applying a gratuity charge without notification and it not just.
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laura fresh
Order a sandwich and coffee to-go. While I waited for my order, I had a few minutes to explore their space. It is absolutely beautiful in there, super cool art work and just a perfect space. I love the upstairs and downstairs patio options and all the places to hang out and enjoy the awesome atmosphere. My sandwich was delicious and I got a free cookie with my coffee! The staff was very friendly and you could tell they enjoyed working there. I will definitely be back.
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Luis Ramirez
Fantastic coffee, wonderful food & pastries, and top-notch service! In a re-purposed building next to the Fox river. Two floors with the lower basement floor great for chillin on the comfy sofas. The basement opens into the outdoor patio by the river. I had a killer Philly-cheese steak and delicious Iced Mocha with blueberry sauce. The chocolate-peanut butter crunch bar was delish. Fast and friendly service with family atmosphere. Very affordable. A++
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Devante Cockerham
Ive been here twice in one week and while I cant say how good the coffee is, the hospitality I was shown was fantastic. I tried their Oink-spresso sandwich and it was amazing especially since it only cost $7.00. I also recommend trying their smoothies as well as their breakfast. You can tell a lot of thought and consideration went into everything they do here and it is a welcome addition to Downtown Aurora.
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Michael Shaffer
This place is really hit or miss, mostly miss. Ive been there three times. The first time my order was correct and the coffee delicious. The second time my drink was made incorrectly and tasted awful. The last time my drink tasted good, but was not what I ordered. If you want consistently very good coffee downtown, go to Rivers Edge Cafe on Downer.
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Andrew Cozens
Come in several times a week! Love this place! Amazing cause (profits support vulnerable children in Uganda), super friendly staff, great food, smoothies and coffee. Personal favourites: Bukalasi Patty Melt, Woodneck coffee, Going Bananas Smoothie
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Charlie Smith
I had the blueberry mocha with the caprese sandwich and they were both outstanding. The owner waited on me and she was very pleasant and accommodating by letting me have my dog on the patio. Will definitely be back soon.