The Bill Rhodes Bakery
| Address: | 2335 Scenic Hwy S, Snellville, GA 30078, USA |
| Phone: | +1 770-979-2253 |
| Site: | billrhodesbakery.com |
| Rating: | 4.3 |
| Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 8AM–4PM Closed |
Location
Photos 74
Reviews 14
ST
Stacey Hill-Culbertson
One word.............RACIST. I guess because my hair is kinky and isnt blonde, red or brunette, I received LESS than courteous treatment when I visited "Bill Rhodes" in person, to, so I thought, finalize customed cake/cupcake prices for my daughters College graduation party. Now allow me to say this, the day prior to going in person, I spoke with "Melissa" by phone, who was an absolute doll by phone. Melissa informed me she would not be there the next day but wrote up enough on my potential order we had discussed that whomever (cake decorator) I talked to "in person" could help me and pick up where she & I left off. Well........upon arrival, there were 3 females visable to me who obviously worked there, two were decorating cakes, one asked what I needed. (Not a warm customer greet) I explained that I had a pending order, I had talked to Melissa about the day before and was there to finalize it with price questions. (I had also emailed pictures of what I wanted) The snippy, short and very curt female who painfully took on the task of going over my order, made me feel as though this was a total inconvenience, made me feel totally unwelcomed & weird about even being there. There was wispering back & forth to eachother I guess about my order overall. After about 10-15 minutes of being treated poorly in front of the other two standing right there & witnessing this tense exchange, I asked if there was a manager on hand. Well......the "manager" ended up being one, of the two, who stood right there watching this rude girl in action, never intervened to attempt to turn this around and save the order or my overall experience. The manager "Kim" whom should be FIRED was totally aware and even cosigned this redericc. After conversing with her about what had just happened, she was just as curt, rude and immature. Very insincere to say the least. Needless to say, I never placed the order, and in the nick of time found another establishment who was happy to engage me, and provide service with a smile!
SI
Sierra Barr
Rhodes Bakery did my wedding cake and overall I was not pleased with the cake. The icing had noticeable flaws on the tiers and the ribbon was not neatly placed around the tiers. The ribbon I gave the bakery was also placed on the wrong side which really made the cake look tacky with the cake topper that was on top of the cake. The grooms cake came out okay but my main focus was the wedding cake. Overall , I was disappointed with my wedding cake and wished I had paid a little more and went to Posh Bakery.
TO
Tony Daughtry
Small bakery, family owned with consistent staffing....I go there for the custom cakes every year, and they do a great job in executing the design
PE
Peggy Forward
Purchased a German Chocolate cake. Very moist and tasty. Was beautifully decorated as well. First quality and delicious!
MA
Mark Skillz
Loooooooooved the cake. They made my wifes birthday cake. She loved it and so did I
AJ
Aj Fowler
Amazing relaxed environment. And the best part was the selection! I will be back!
ER
Erika Lee
Always a good selection of beautifully decorated baked goods.
KE
Kellie Bragg
Kind and helpful employees and most delicious petit fours!
PE
peter nuon
Loved the pokemon nday cake they did for my 9 yr old
SO
sofia Toney
Petit fours are perfection
LI
Lil Berry
BOMB A$$ PETIT FOURS
RO
Rob shields
Great baked goods
CL
cliff will
Birthday cakes!
MA
Maggie Dog
Great cakes
