Address: | 3370 Sugarloaf Pkwy, Lawrenceville, GA 30044, USA |
Phone: | +1 678-376-3844 |
Site: | publix.com |
Rating: | 3.8 |
Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM |
TA
Tanya Stroman
I used to love this store. I visited daily. I thought the cashiers were trained well and the managers constantly looked out for me. Im a chronically ill . They knew that and would be very helpful. This day, i couldnt breathe and i couldnt walk. I parked my car right next to the store to go get some things. The manager told me , he would watch out for me and my car because some of the customers would constantly complain about petty things without knowledge of the situation. He said he didnt want anyone getting mad at me for no reason. When i got to the counter, i was sicker but was trying to get out the way as soon as i could. I saw a cop there and one of the cashiers helped me out. I wanted to know why a cop was there. He said that thr manager that was watching after me told him I was parked their too long. I tried to explain about the manager helping me, and the cop said thats the manager who complained. The cop was nice and helpful when he became aware I was very sick. But that manager pissed me off so bad, I refuse to go back to a place where managers are purposely evil. Not only are the managers bad, the cashiers are VERY slow, take no progressive actions when its very crowded. The cashiers will be reading magazines while youre waiting to be helped. When i need things from the Deli, they never, never answer the phone. And the rare occassion they do answer, they will leave you hanging for over 10 minutes. Disappointed truly. And my money will not go to Publix anymore. Sick of that store
CO
Colin OLeary
I have watched this store go all to hell. Many of the staff have attitudes and the managers are unresponsive to complaints. They just went through a major reorganization calling it more health conscious and a lifestyle change. That means the clientele are more blacks and people of color. now you cant find the foodstuffs you normally buy and the prices have gotten higher. They are define try much higher than Kroger down the street. I use the handicapped carts and the deli clerk let me sit there for 35 minutes rather than wait on me while she was making deli subs. Also one day I went in and shopped and there was one line open to pay. I was last in line and the clerk at the 10 items or less told me they werent busy and I could check out at her register. While in line one of the front end mgrs came over and dressed me down for using the 10 items or less line and how I shouldnt do that. I spent $500 a week at that store, but now I go to Kroger ir the other Publix 5 miles away. They need to tear this store down and start over. oh yeah its dirty as well.
AN
Andy Rachels
My most recent visit here will definitely be my last. The cashier was so lazy at bagging groceries that the previous customer in line stole my groceries when bagging his own and ran off with them! The cashier then preceded to go on break and had to be flagged down in order to make them realize I had received nothing after payment. I went back to the aisle and got a replacement product and even saw the thief in the parking lot afterwards who played dumb when confronted. I still cant believe the employee couldnt bag a lone item after scanning it, but I shouldnt be surprised at the quality of employees here as some are sporting top search results of mugshots for shoplifting themselves when Googled.
HA
HAPPY WALK HAPPY DOG
The Great managers that looked after you left. They have new managers that smile in your face and dog you out behind your back. Not to mention their cashiers are not attentiive , they dont follow through and their slow. They also never answer phones. As of today, I will no longer give my money to Publix. Only Krogers and the new Fresh Goods and Sprout. Ive given them too many chances and completely done with them. If I could give a "zero" , I would.
AM
Amanda Lane
The deli manager was rude. I asked for a fresh made to order flatbread with no onions. She became to pick off onions from already made flatbread. I asked her to make me a fresh one. She got an attitude. She told me they prefer to have me order online. She made me feel embarrassed on what I requested. Was rude in front of a lot of people. I got to Publix bc I feel they are sweet and kind. This lady was not. I will not be returning to this location again!
JO
JOSE HERNANDEZ
Fist of all, I ordered subs on line when I went to pick up the subs one was a half of it instead of a whole sandwich but I didnt know until I went home so I call the store to let them know about it but I had I really bad customer service from one of the deli attendants asking why if I ordered a whole sandwich I took the half only in few words he call me idiot! I never ever go to that place to buy anymore!
MI
Michelle Thompson
deli chicken is poor quality. i have bought sour bad chicken before and returned more than once. third time was the last straw. store manager kelly doesnt listen to complaints. rude guy. basically just gave me my money back with no apology. after 7 years of shopping here i will never step foot in there again. i will miss the nice friendly cashiers but not the poor management.
AL
Ali Hiner
The people that work at this store are wonderful, sweet, caring and humorous. They are helpful, always have a smile and make you feel like you are special. I drive past other grocery stores to go here! The store is clean, the product is always in tip top shape, I feel that the staff does a really good job here.
BU
Burke Allen
My go to place for buying groceries for the family, the Pharmacy is incredible and super friendly. they have gone above and beyond in ways that are hard to put into words. this is truly a neighborhood cornerstone business.
KE
Kelley Rhule
The staff and products seem a little better here than other Publix in the area. The staff is really nice with the exception of this really large giant man. I just wish that they were not so unnecessarily expensive.
CH
Chrystal Glisson
Bad experience with the deli department. Young black gentlemen with glasses was rude, unprofessional, and very messy when preparing my sandwich. Will not be returning to this location again.
LI
Linden Classen
The deli manager is awesome,i love to stop there early morning and get her to make my lunch sandwich,all the staff are courteous and helpful,and their chicken is delicious,great store
JU
Justin Bailey
Everyone goes out of their way to help you. Almost never wait for a checkout lane to open, and the deli is awesome. Id drive past 3 Krogers to get to this Publix.
DA
David Trucksis
Nice people work there, the store does not carry several items we have bought there previously. We even went to corporate without satisfaction.
A
A Private User
Publix is my favorite place to shop. The people are friendly. the food is great, the managers care about you! I love it! This Publix rocks!!!
NI
Nicks Biggs
Nice store, only few associates that decided to hate people of color despite the fact that we contribute toward their hourly wages.
EV
Eve
Most Publix I visited usually offers great customer service except for this one. Managers and staff are rude and not helpful at all