Hot & Cold Buffet Restaurant
| Address: | 2302 Main St E, Snellville, GA 30078, USA |
| Phone: | +1 678-344-5200 |
| Rating: | 3 |
| Working: | 11AM–9:30PM 11AM–9:30PM 11AM–9:30PM 11AM–9:30PM 11AM–9:30PM 11AM–9:30PM 11AM–9:30PM |
Location
Photos 100
Reviews 7
TI
Tina Dillard
The food is really good and there is a large variety but I called before we went and asked the pricing I was told 10.99 for adults I asked for a price for children ages 7 and 10 I was told that children are 5.99 they did not bother to mention that this does not include drinks which you will be lucky to get a refill on when you are about to thirst to death then when we get our ticket when were done eating with my seven and 10 year olds they charged my 10 year old as an adult at $10.99 now mind you he ate nothing but a bowl of plain white rice and a few lo mein noodles I question the waitress on this and she said 10 year olds are charged at the adult rate when I expressed that he ate nothing more than a bowl of white steamed rice and a few lo mein noodles she just smiled and walked away and she knew this is all he ate because she had taken his plate and bowl from him we will not be going back to charge $11 for a 10 year old child to eat is absurd. Even more so when we called and asked the price specifically for those aged children before we went to my son does not even eat the six dollars worth of food that a child cost much less the $11 that they charged us for him sorry for improper grammar and punctuation on this Im speaking the review into my phone
LU
Luna Stelle
Do not come here. As a chinese buffet there is no actual real chinese food, just crap thrown together to make a quick buck. Everything is fried and covered with cheap chedder cheese (assuming its real cheese). The "salmon" was covered with a mayonaise like sauce to the point it looked like a huge lump of congealed mayo with a handful of brocoli thrown on top. You could not even tell what it was unless you read the poorly scribbled out signs on the buffet (which are never correct btw). There are fake seashells from the craft store (or probably from the Big Lots next door) that are dyed orange and filled with cheese corn and some kind of imitation mystery meat. There was not even steamed rice available on the buffet. The rest of the selection was dried out to a cardboard like texture, or soggy. Quality is ABSOLUTELY TERRIBLE. Like I said everything in this restaurant is fake and not worth paying 10.99 for. Additionally the atmosphere is dismal, crumbs in the seat, people coming from the kitchen to replace food are wearing dirty t-shirts, and saggy jeans. The entire place smells like moldy mildewed carpet. You would get more for your money and a nicer time elsewhere. Very disgusted and disappointed, will never come back.
TO
tommy morris
Came in for lunch......i have been here before and have had decent service.....today was bad. After being seated, i was asked about my drink. I said "sweet tea".......they brought unsweetened tea....ok....NO BIGGIE....then i realized the buffet was lacking the NORMAL items i choose. I asked about that and was RUDELY told that those "items" are for dinner ONLY which starts at 330pm.......it was 3:15. So instead of telling me to enjoy the buffet until said items would be available, i was yelled at and told to come during "dinner" time.....which was 15 minutes away.... VERY sad considering that i actually like this place but today it seemed like their staff and manager had a BIG STICK UP THEIR ASS!...... Eventhough i didnt touch ONE PIECE OF FOOD, PLATE, OR THE GLASS MY UNSWEETENED TEA(supposed to be sweet)CAME IN EXCEPT A SIP, I STILL LEFT $2 because i NEVER exspect ANYTHING for free.......Took my money and went across the street and had 3 krystals and a water and spent $1.87...... Vs almost $10 for attitude and walking out feeling like " i did something wrong"........ Their biggest problem is lack of communication between staff and management
JA
Jaclyn Tabares
This restaurant is horrendous. The restroom was deplorable, water all over the floor, got my shoes wet... this happened 3 weeks consecutively, seriously you cant fix a bathroom in a month when you charge $11 per person for a sub-par buffet?? The cooks arent even Asian, they are Latino (ironic much). I know youre thinking "why would you go back?" Well because it was free, someone took us so Im not going to complain add make my friend pay for the restaurants mistake...but wait, thats not even the half of it. The 3rd time we went I found a baby ROACH ON A PLATE by the buffet!!! The won ton plates...are you freaking serious?! I told the people at the cashiers desk to speak with a manager and all they did was tell me I can leave without paying. Clearly they didnt want me to cause a scene. If I could give this place ZERO stars I would. Simply unacceptable. Ive lived in this town for 20 years and this experience was the WORST...Dont believe me? See the pictures because I uploaded them, if Google doesnt let you see them or let me upload well dang they suck too because Im just being honest. The place is simply disgusting.
KA
Kayode Baker
I am here now and I just observed something very disturbing. One of the chefs was using the salad tongs to pick up salad off the counter that was dirty and putting the lettuce back in the romaine lettuce. When he saw I was watching he began to pick it up with his hands and place the lettuce that fell into the trash... I also observed they are not practicing proper food safety... No hand washing going on. Servers would be at the table and eating and pop right up and come get your drink to refill it.. I even seen people going into the bathroom and not washing hands because the same powder was on when they exited.. I repeat they dont wash hands in there they will dump plates have debris on their hands wipe it off and keep it moving... I felt nauseated after I started paying attention.. Everyone is coughing as well, its summer. I hate to give a review like this but I know if I speak to someone nothing will change... I have my ticket in front of me for 9.74 thats for the buffet and sweet tea. I will pay it but I will never be back... Buyer be ware
DE
Deirdre Kraushaar
This experience was so bad I will be reporting this restaurant to the health department. Much of the food was cold even though it had recently been restocked. It appears that the steam tables may not have been at the proper temperature. Things that should have been crispy were soggy, and things that should have been soft had hardened to an inedible lump. Additionally, the toilets were not working. None of the ones in the womens bathroom would flush. This was a problem two months ago also. Two months ago I was told that there was a problem with water pressure in the entire shopping center and that Snellville was sending someone right away. This time I was simply told that I was wrong and everything was functioning properly. The manager was very rude, and nothing was done to correct the issue. The only redeeming quality is that the waitress was very apologetic and assured me she would talk to her boss. Needless to say, I will never return.
AM
Amoni York
First walking into the restaurant there was a smell of old rug, we still decided to try it out first time there the food trays werent filled they were very little or looked dry and old like they havent been replaced with fresher food. The only thing that was tasting fresh was the rice and noodles, once seated back I noticed a ROACH on the seat it was small but it was a roach i told the manager by time he finish counting the mney to walk over to my seat the roach was gone i told him and he assured me they did pest control they moved the booth and there was lot of old food and grit behind the booths just wasnt looking like a restaurant setting after seeing that i told him i wouldnt be eating there and he didnt charge me but i would not recommend that place nor would i ever go back!
