Address: | 670 South Marietta Pkwy SE, Marietta, GA 30060, USA |
Phone: | +1 770-423-5947 |
Site: | baskinrobbins.com |
Rating: | 1.5 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Daniel Fay
You want a Banana Royale? Sounds fancy and luxurious. The picture showing perfectly cut bananas, caramel sauce, cookie crumbs, all surrounding 3 mountainous lumps of vanilla ice cream. Sorry to inform, but you will be receiving the Banana Peasant, with 2 lumps of boring vanilla and 5 banana medallions. No sauce. No crumbles, no Royale. Also, if you enjoy doughnuts,To your delight, this establishment is also attached to a Dunkin Doughnuts. The doughnuts themselves are publicly displayed.... outside of the building sitting 20 feet near dumpster. Its okay though. To my chagrin, they were covered on a speed-rack with saran-wrap so that my "taste of Marietta" swiftly thwarted. I do enjoy the taste of a dry doughnut infused with the aromas of the street. Flavours such as: Rattus norvegicus, Blattella germanica, and the musk of our fellow Urban Outdoorsmen. How long do they sit outside to marinate in the turbulent plethora of noxious aromas? Its a mystery as they were left unattended and shunned from the building like John Snow was from Lady Starks heart.
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Kim Evans
To give them one star is cutting them some slack. That was the worst experience I have ever had. They forced us to go through drive thru and decide on what we wanted with no flavor menu in the drive thru they didnt have any thing we wanted and the lady was getting impatient with us because we didnt know what we wanted. Then when we asked her what flavors there were she just stared blankly at me and said we have 31 flavors. Really...I know that, what kind are there...then when ever we asked for a flavor they either were out or it was discontinued. I finally decided after all this to get a banana split only to find out they were out of bananas. No excuses for this terrible store and their horrible service. Will not be returning
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Sesa Sesa
The worst place and there is a woman is acting badly with people. I went with my wife there and the door was closed,while it is 24h. I also saw people were eating inside. There is a man saw us trying to enter the store, and he allowed us to enter. However, the woman told us to go out and we just wanted to ask her a question we couldnt. They sould respect people.
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Christopher Williams
I hate to give this place a 2 star review on just 1 experience. However they did not have strawberry or chocolate ice cream and is the hottest day-of Spring. The lady who took my order acted as if this was normal and assumed it wasnt a big deal. Seems to have poor management with little expectation from team members
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Shanee Eady
This is the second night in a row where they have been out of bananas for a banana split. Honestly think they are just to lazy to make anything that requires actual work. Such bad service and lazy employees. Avoid this locatione at all costs.
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Melissa Lang Kontz
Ordered my sons birthday cake a week ahead of time - not there when I went to pick it up on his birthday. Explanation - the person who delivers them didnt get around to it?!
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Sabrina Hernandez
Came for ice cream asked for multiple favors and out of all five really who doesnt carry cookies and cream... Why call yourself 31 flavor a if you DONT HAVE IT....
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Jesse Selvidge
They are not 24 hour like they advertise. I was there at 10:30pm on a Saturday night and they were closed. First rule of customer service dont false advertise.
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Marcus Dempsey
What a waste of time. Not open 24 hours as others have mentioned. Employees quit around 9 and smoke cigs outside, staring down anyone driving close- see photo.
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alienlife7
how are you advertising sundaes but dont have what you advertise I think he was just too lazy to make it. poor customer service!
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Johnnie Rushing
Terrible havent had oreo milkshake for five months now!!!!!! Yall give a great franchise a bad name
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Shmyron Walker
I think its great place. New management and they working to get better service
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Veronica Martz
I really like the snows of that place are deliciosas
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Amanda Ellison
Rudest employees EVER!!!!!!!!!! BBB should investigate this location.
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Daniel Ruehle
Cant go wrong with ice cream and donuts!
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Jersey W
Lady had an attitude over the phone.
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Pablo Corvalan
Love this ice cream
YO
Young Draper
Terrible