The Goody Shop
| Address: | 2009 Springdale Rd, Cincinnati, OH 45231, USA |
| Phone: | +1 513-742-8771 |
| Rating: | 4 |
| Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM |
Location
Photos 76
Reviews 23
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David Wilhite
They must be hiring people not from the bottom of the barrel, but from under the barrel. Stopped in around 830pm on 4/18 and encountered on of the most unprofessional and rudest people I have dealt with in years. She was running the front window and told me "to call ahead next time I want to place a large order" We had 4 people in our party...."4"!! I ordered nacho/cheese/jalapeno peppers. There were 6 small peppers on my nachos and when I asked for more she said "thats $.80" Since I paid my order with my CC card, I handed it to her to pay for the "extra" peppers. She then says "Im not ringing up $.80 on a card". I said well I dont have any cash on me so you have no choice. She then went a got a small container with peppers and slid it across the window seal and then took a business card and tossed it on the window seal and said "like I said before, call ahead next time". We spent $28 dollars there and thats how they treat customers????? Well, there are WAY too many ice cream parlors within a few miles to put up with that kind of service. I will also let all my friends and family know of this issue with the so called Goody Shop.
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Hailey Griggs
This place use to be great. I remember growing up on The Goody Shop but now Id much rather travel 5 minutes down the road to a udf or the other Icecream parlor. Went through the drive through the other day and I had ordered 4 flurries for my family and then asked what other toppings they had for the flurries. The young woman read me the list so I decided on Reese cups. When I told her she got rude with me and said they were out of them. So I told her to forget that one and Ill just take the ones I ordered before. I pulled up to the window to pay and she misunderstood and told me she didnt realize I still wanted what I had ordered. Then went on to roll her eyes and tell me I was too complicated. I drove away. Will never go back
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Toni Crooks
Used to be a good place, came here all the time with my family but now it has new owners and its awful now. Service is slow the workers are rude. I ordered an ice cream cone the girl at the window tried to give me my ice cream in a cup it looked like soup. I told her I didnt want it I asked for a cone she preceded to tell all the other girls inside "oh my god she wont take it because its in a cup." I told them forget it and drove off. I wont be back.
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Shannon Hart
My daughter, myself and my 2 grandsons went to get lunch and ice cream last week. Our food order was completely wrong. Talked to an older woman at the window who had no interest in Making it right and actually wanted to argue with me about it. We left and got ice cream elsewhere. My daughter went again today for ice cream. The man at the window was rude and got the order wrong. We will NEVER go back
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Courtney G
DO NOT GO HERE! They are absolutely rude and unprofessional. A young man took my order and was very rude to me at the drive thru. Also, I ordered a small strawberry sundae. It was a scoop of ice cream with two strawberries on it. Thats terrible for $3.50. The food is bad and more importantly the service is nothing like Ive ever seen before. I used to take large groups here. Never again!!!
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Sherri Lucas
We ordered a malt, a small ice cream cone and a cheese coney. Everything was good except the cheese coney. When I bit into the hotdog it felt like it had some sort of rubber texture. On top of that, the after taste of the hotdog was very soaplike or perfumy. This is why I rated them at two stars and unfortunately we may not ever stop there again.
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Cece W.
This place has really gone down hill. I will not be returning for summer treats. On four separate occasions the ice cream I have been given is so sloppy and messy, its dripping before the heat touches it. I got a strawberry sundae and the strawberry sauce was so soupy, I just threw it away. To expensive for the service you get. Just go to UDF.
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Paul Lawler
Just left there, Got their Home Made Cheese Cake Flurry. Terrible! Too thick with frozen chucks of something that sure didnt taste like cheese cake. I asked the young lady at the window about it and she said yes thats the way it is. Not like any flurry Ive ever had before. I thru it out and left.
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Blake Bohman
Terrible service every time I go. Refuse to take $50.00. Took my business elsewhere and ended up spending more then that. You guys just lost a long time paying customer because of your short blonde hair employee. She needs to learn customer service skills and not have attitudes with customers
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Francis Xavier
Goody shop is the best place to go in this area for an ice cream shop experience. Large lot and area to hang around in while enjoying ice cream, picnic tables under an overhang and in open areas. Large list of items and the girls there working the counter are always friendly.
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Check-in 3
Love this place, we go to them all the time and they are always nice to us and make sure everything is correct. We call in our order since we are a place of business and always have large orders-they get it right and never have a problem fixing any mistakes!
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Sheila Hurt
My husband and I just went through the driveway to order shakes. Very rude girl. We had to wait for her to finish eating her ice cream before she would even wait on us. Where I come from you worry about your customers before worrying about feeding your face.
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Samuel Bell
As a guy that likes Ice Cream, this is one of my favorite spots. They have tons of flavors, flurries, milkshakes, banana splits and more. They also serve hot dogs as well for an affordable lunch. All in all, I love this spot.
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Joshua Dobbins
I dont usually eat ice cream, but when I do, I go eat it at The Goody Shop. They have a wide selection of flavors and great service. If youre ever in the area and in need of a sweet treat, try The Goody Shop.
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Paul Barger
Hundreds of possible treats, friendly service. Ive never tried the hot food, but this is by far my favorite seasonal place for a cold treat.
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Tee Chanel
Local favorite! Lots of flavors and variations to enjoy. Look forward to them reopening every year for as long as I can remember.
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Taylor Jeffery
I love there flurries and footlong coneys. They also have an awesome strawberry shortcake and I have yet to try that walking taco
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Holly Race
Staff is always friendly and the seating area is clean and well kept. Wonderful variety of food a d desserts.
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MeiLee Ries
Love this place. The smoothest ice cream ever! Lots of varieties, esp. blueberry is my fave one.
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Shyla N
Great staff, fast service, and affordable prices. They also have a wide variety on their menu.
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Andy Carlson
Had ice cream and they have dairy free alternatives. Very curious to try a goeta dog.
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Aminah Vanarsdale
Very fast service and great portion sizes. I got a swirl waffle cone and it was great!
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Wanda Hall
I absolutely adore this place. the ice cream is the best. Great prices fast service
